Capacity up to8 people
Area up to10 m²
CompanyIMPERIAL COLLEGE&npsb;(0.5km / 0.31mi)
MuseumsNATIONAL HISTORY M&npsb;(0.4km / 0.25mi)
Concert hallROYAL ALBERT HALL&npsb;(0.7km / 0.43mi)
Mall and Shopping CentreWESTFIELD&npsb;(2.5km / 1.55mi)
StadiumSTAMFORD BRIDGE&npsb;(1.4km / 0.87mi)
Special tourist areaKENSINGTON GARDENS&npsb;(0.7km / 0.43mi)
The hotel is in a good location close to a tube station and with a lot of restaurants and cafes in the immediate neighbourhood. As most old townhouses converted into hotels, this one is also quite cramped inside, with a lot of narrow corridors and staircases. Our room was facing the rear so it was nice and quiet. The bathroom looked quite modern. The breakfast room was in basement and it was really cramped when full of guests. Gave me a claustrophobic feeling.
I arrived a bit early so my room was not ready. It is located across the street from the underground and near lots of great restaurants. There’s a bar area and nice sitting area. The staff greeted me, got me checked in and kept my bag stored and I went exploring. Easy walking to Victoria and Albert Museum, Natural History Museum, Albert Hall, Hyde Park and Kensington Gardens. Upon return, I was given a garden room which included a little cute patio with table and chairs and I was able to turn on patio lights which added charm. There was a hot water pot and cups for a morning tea. I walked to get food at a place they recommended and had a lovely dinner. The shower and the bathroom is pretty small so if you’re a large person, it’s going to be tight. The bed was okay but pillows were not my favorite pretty flat. I tried to turn on the AC and it didn’t work. They sent someone to ck it and yes, broken. I requested a new room and was moved. The new room was larger but no view, no patio and no electric water pot. However, this unit had a bath tub. There was a huge spot on the carpet which always freaks me out. Overall the hotel rooms are quite worn but clean. I will say it was quiet. They do have a nice continental breakfast bar downstairs but get there early. For the price it’s good, but...... Check out was easy. I did request a refund for the difference in rooms and now a week later am still waiting.
Love this brand and especially the value it provides along with the little style elements it includes in the rooms. Glasgow was amazing, Toulouse is a regular stay for me but Gloucester Road... hmmm. The welcome was not the level I expected, the room was small, clean and OK but none of the usual stylish touches. Breakfast was crowded and limited in choice and who specs a slow coffee machine in a busy restaurant. The big let down for us was that our room was adjacent to a room being upgraded with saws, drills and Danny trying to return a part to Wicks on the phone in full voice trying to be heard over said drilling and sawing at 8am. Not what you need after a night out in town. You know, it is great value and in a great location. Easy to the tube and buses are plentiful and you are a short walk from museums and Harrods, but timing is everything so try and avoid Danny and any work going on and you'll be fine.
Staff (Birute) were very accomodating in helping me find a suitable room with my heavy luggage as there were no lifts on the higher floors. Allowed for late check out and also celebrated my birthday for me! Overall convenient location, 5 mins from Gloucester Road tube station. Nice and clean hotel. Only drawback was toilet had a stench coming from the pipes.
The stuff was one of the most friendliest group we have come across .... starting with GM ( Cristina ) she is fabulous. Just taking over this location for Ibis the hotel used to be a Best Western and Ibis just took over in Jan 2018 - the hotel it self need TLC which the GM expresses that Ibis is working on it to bring it the the company standards. But putting all of that aside Her staff was wonderful and very helpful at all times - Valeria and Cristina from Spain at the front was always there to help & greet you with a smile. Michael / from Italy ran the Breakfast Nook area with his happy attitude every morning - if you needed something he was there with it. also had tips on sightseeing too.Location was prefect, your half a block from the tube and have a supermarket across the street, which comes in handy from a long day of sightseeing that you don't have to walk to far to your hotel and if your too tried to go out to dinner you pick a roasted chicken and salad before heading to your room and dinner in the room. would stay again with Ibis London Gloucester Road.
Nice hotel for a City break. Enjoyed our stay , excellent location, small but clean room. We had a New bathroom which was Nice. We only used the hotel for Breakfast and sleeping. Location is excellent, restaurants around the corner and right accross the underground
The location of the hotel is quite good because you have access to the Tube quickly, bus stops. The neighborhood itself it's nice with the Natural Museum near to the hotel. Supermarkets, shops and restaurants around. But rooms need to be renovated and breakfast improved cause it was quite poor for the price we paid.
The location is excellent - next to bus stop and opposite to waitrose,tesco and eating joints. Staff is courteous and helpful. Rooms are clean. Bed size is small - not suitable for 2 adults. Shower can improve.
The hotel is on the Cromwell Road, which is a busy road so I asked for a quiet room, which I got. I could almost not hear the traffic below from the 1st floor. However, the air condition was in fact noisy. Room was small but clean and bed comfortable. Nice staff with a smile. Am happy to stay again when travelling on my own.
Since I am on my own, I stayed at The Solo for two nights. The room was small but spacious enough for a person. Staff members were friendly and energetic. I was happy to have my check-in procedure done in 5 minutes. They explained everything very clearly.
On booking this hotel on the Accorhotels web it was clear that this Ibis hotel was just reopening after an extensive refurbish. In fact we didn't see any of this and the room we got although with nice balcony overlooking a pretty garden, was kind of oldish in its appearance and functionality.
The problem is the building and what Ibis have done - or not done - with it. It's an old property that seems to have been run as a hotel, and then Ibis put their name on the door without any refurbishment. The room was cramped, the sink was tiny, the bed headboard was worn out, the decor was both poor design and very old. The bed was so-so. In other words, nothing like the Ibis Styles I'm used to. So this damages their brand and makes me question whether to stay loyal. They won't be able to make a hotel to their usual standard out of this without pulling it down and starting again. They will make money at this hotel, but they will lose brand value.
Apart from a too soft bed, the hotel was comfortable. It was spotless clean, the staff were polite and helpful and the location was excellent. It was good value for money. I recommend the hotel for a sightseeing trip in London.
ibis Styles London Gloucester Road
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