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All amenities

Room amenities

  • Air conditioning
  • Automatic wake up call
  • High-speed Internet in your room
  • Satellite/cable colour TV
  • WiFi in your room

Bathroom amenities

  • Hair dryer in bathroom

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Around the Hotel

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All hotel services

Offered Services
Paying Services
Offered
Paying

Parking

  • Private outdoor parking (nearby)

Business Services

  • Safe deposit box at reception
  • WiFi at the hotel
  • WiFi in your room

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Customer Reviews

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761dilettag

2

I stayed at Ibis Styles Jakarta Mangga Dua Square for a week in November. Upon check in, we were told that since we did not specify any preference for smoking or non smoking room, we would be given a smoking room as it was the only one available with king size bed. After insisting about the fact that that we wanted a smoking room with a king size bed, the front desk agent found a room for us. The only problem was that you could clearly see that it was two beds put together and not one king size bed, and that the bedsheets were too small. At first the room was very noisy: there was a strong noise coming from the bathroom. However that was promptly fixed by maintenance. On the second day, housekeeping forgot to leave toilet paper, which can happen. However it took 3 calls to reception and one hour to have it delivered to the room. It was difficult to reach front desk, operator, room service and housekeeping on many occasions: the phone would just ring and no one would pick up. I often had to call 4 or 5 times before being able to speak to someone. The breakfast was normally until 10 am, however starting from 9.30 a lot of items from the buffet were already missing and not refilled, unless you would ask a waiter, who would then bring some of the requested item to you only. The hotel itself is not bad and the location either, as you have a shopping mall right next door, taxis available 24 hours...however the service and the attention to guests definitely needs some improvement! Personally I would not suggest this hotel.

indratrisnol

5

Air circulation not very good and overall evrything is excellent so ibcan recommend to stay here with affordable price with excellent services but once warly morning i cantvuse tge bathroom because no water available but soon got water so its fast respond nice job

sudirmanh2017

5

Staff with excellent hospitality, quick responses, cleaned room, good breaky suggest needs more variety also jamu. Close for shopping to mangga dua, easy to get food etc Will recommend to family n friends.

halim20172017

3

Stayed on 3rd to 6th March 2017. All was good and OK until the evening of 5th March (2am 6th March). We had requested for Housekeeping to make up our room at around 530pm on 5th March. Three staff came. (one staff and 2 trainees).We left the room half way while they were making up the room and when we returned that night around 2am on 6th March morning. It was to our horror that we found our room door opened and the safety latch blocking the door. We quickly rushed in to check what was going on and we called the Reception to report the issue and the man asked me if anything missing. Told cant tell now as have to check our belongings. He also said that he would inform Security but no one came and he also said that he would get security to check the CCTV to see if anyone came in to the room during that 8 hours. Next morning I approached the Reception to ask about it and the girl mentioned that the Security is yet to review the CCTV. Since we were checking out, she said that they would email me the update. Its been 4 days and still no news from the Hotel. Management must review the Security and Housekeeping procedures to ensure that if the rooms doors are left ajar, it should be dealt with on their rounds and check if room occupied and do the necessary. Apart from that, hotel is good.Just this security issue that needs to be addressed

Wondow72

3

Credit card deposit will be returned in 14 days, other Ibis group are faster than this ... In my case my CC was debited for 2 transactions even if both are pending ... so be careful .... even if put the deposit, the laundry - the guest has to pay in cash .... They always want to deliver it while the guest in the room, why?? can't you just drop it there in the room? ... If you don't trust your guest, don't provide this service ....!!!! The good thing is this property has gym that allow guest to stay healthy .... Food for breakfast are generally okay ...

Frankson K

5

All the basic needs you can imagine from a hotel with value for money. From clean and tidy room, easy access to mall, highway. airport, city...what else can you ask. The pricing is also very competitive if you are Accor plus member. The staffs are very friendly and although young, they are dedicated and are always willing to help.

JimmyHui

3

For the rates they charge, it's definitely value for money. All basic amenities are provided including a very decent breakfast. Nice, clean and comfortable room. What else can you ask for? The hot water for shower wasn't working on my first night and I requested a change of room. It was done without much hassle and satisfactorily. Keep up the good standard. ☺

scxj

4

The only problem is shower, seem water supply is not enough. It can be quite irritating especially washing my hair. Others than this all is fine, we are happy with the hotel & services. Location of the hotel is just nice for us.

chun e

4

It's a nice budget hotel situated near the mall with easy transportation by taxis. Breakfast was more than adequate but not sumptuous. Bed was very comfortable with nice pillows. However, sound insulation was poor. Can hear footsteps outside and a 'roar' if someone upstairs flushes his wc.

Bambanghartono

4

I stay with my family, I found this hotel is on the mall, so all is easy to get, we can shop, eat and go anywhere so easy, so close to Ancol, and highway to airport. Very nice hotel and good to stay, both of business and family.

amnk0000

3

I had stayed 1 night because the next day I had a meeting at a harbor. Suggest for this hotel ; 1. Please improve the wall, because I heard a sound of lock / unlock of the next room door, when people was walking in the alley, I heard in my room. 2. Short trip of electricity often happened 3. Until the middle of the night, I heard non stop music from night pub but I wasn't annoyed for that sound. Positive sides ; 1. Strategic location at the business area 2. Nice decoration room and its alley. 3. Tasty and a good variety for breakfast 4. Clean room, good amicable for staff and the service. 5. Well done air conditioning Will keep choose ibis as my favorite business hotel !

bby719

4

great location, nice decoration, spacious room, however the receptionist forgot to give me the voucher. Online check in works well, easy and quick. just above the mall with great interior and decoration

Tay D

4

I love the staffs and especially the security personal. They always greet with a good smile and courtesy words each time we go off and return from our shopping. Well done. Receptionist and restaurant staffs service is excellent. Location is very good and well connected to shopping needs, restaurants and supermarket. I will sure to return this coming December for another stay. Thank you everyone. You all did great.

timkwan

4

New hotel in Mangga Dua Square, with the benefits of a mall at the doorstep eg ready availability of taxis and relatively close by to the business offices in central Jakarta. Noise between rooms was present, as the walls are not brick or sound-proofed enough.

scubiduu

3

Clean.strategic and good for the prices. Minus no toothbrush and Toothpaste. No sandals. If you need to shopping u can go to mall in beside you by walk and near to jiexpo and a lot of famous and delicious food there.

blur4ng3l

5

My guests really fell in love with ibis m2sq...apart from new..the overall design is very chic...nice ambience...they love their experiences staying in your hotel...they even inquired about your membership..i'd say well done

George W

5

a hotel hidden inside the Mangga Dua shopping mall on the top floor. Just opened in 2014 and looks great for a budget hotel. Colorful, modern looking lobby, garden made of all plastic plants, minimalist room that is small but cozy. The security guard takes his job seriously. The gym has a panoramic view of the city and equipment is new and functional. Recommended if you plan to shop in this mall. If you get breakfast, go early before the food is all gone. The mall itself is a little dated though.

H_Soesanto

3

The hotel locations is great, located on the 8th & 9th floors of Mangga Dua Square, room cleanliness was great. The gem is the little gym, though the equipment is few it has a nice sky view. Staffs are friendly and polite. After few days of great stay, the scary moment happened on my last day of stay, when East Jakarta electricity was off, hotel run on generator, I was advised to use employee lift when hotel main lifts were not working. Halfway went down inside the lift, suddenly the lift was shake and turn off, I was trapped alone in total darkness with no signal on my mobile phone. First few minutes the lift terrifyingly juggled up & down until it stuck at half of 8th floor, I was rescued after 30 minutes later. So, be ware if you want to use hotel lift, make sure no problem with electricity at that time. Alas, exit emergency stairs to go down to ground floor not easily accessible.

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