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All amenities

Room amenities

  • Air Conditioning
  • Air conditioning
  • Automatic air control
  • Flat screen TV
  • High speed transmission line
  • High-speed Internet in your room
  • Iron in room
  • Manual temperature control
  • Operator wake up call
  • RJ 11 outlet
  • RJ 45 outlet
  • Safe deposit box in room
  • Sweet Bed
  • Trouser press in room
  • WIFI in your room
  • Work desk in all rooms

Bathroom amenities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Shower


  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room


Around the Hotel

Business stays

  • Convention centre

    MACKAY CONVENTION&npsb;(6km / 3.73mi)

Parks & Leisure

  • Botanical gardens

    BOTANICAL GARDENS&npsb;(5km / 3.11mi)
  • Tourist attraction

    BLUEWATER LAGOON&npsb;(7km / 4.35mi)
    FINCH HATTON GORGE&npsb;(63km / 39.15mi)

Surrounding area

  • Beach area

    EIMEO&npsb;(17km / 10.56mi)

Tourist info

  • Special tourist area

    AIRLIE BEACH&npsb;(150km / 93.21mi)
    ST BEES ISLAND&npsb;(36km / 22.37mi)
  • Tourist information

    TOURIST INFO CENTRE&npsb;(5km / 3.11mi)


All hotel services

Offered Services
Paying Services


  • Bus/coach parking area
  • Number of car spaces
  • Private outdoor parking
  • Public outdoor parking


  • Ramp access
  • Wheelchair access


  • Fitness centre

Business Services

  • High-speed Internet
  • WIFI at the hotel
  • WIFI in the communal areas
  • WIFI in your room


Customer Reviews

Partnership with



Friendly helpful staff, clean modern room, safe car parking. Unbelievably although adjacent to Airport we didnt hear a thing. Incredible deal on breakfast at $1. Couldnt fault it. Excellent value for money.



Every thing is new, staff friendly & bed is comfy, Showers are a bit small & tight, Surprisingly no noise from the Airport but handy place to drop & go with the rental. Menu is good but limited, & the food is well presented and tasty, parking is in the open next to the hotel, & if it is raining take an umbrella



staff were very friendly, food was healthy and the coffee machine turned out a great cup of coffee. the beds were very comfortable and cleaning staff very nice. Close to the city. Thank you Ibis Mackay.

Julie C


A new modern motel, great for short stays or where accommodation only is required. On site at airport therefore handy access however a distance from town. We had vehicle therefore unsure of access to transport but as at airport shouldn't be an issue. Had dinner and breakfast at restaurant - delicious meals reasonably priced, accepts Acco Advantage Plus therefore great discount.



Small but spotlessly clean, comfortable and well designed IBIS hotel. The food both dinner and breakfast was fantastic, staff made us feel VIPs and extremely welcome. This hotel is literally on the airport but has been so well built you wouldn't know there was an airport there at all, totally sound proofed. Wouldn't hesitate to keep going back.



We always enjoy our stay at Ibis Mackay, my husband and I are regular guests and we always feel very welcomed, the staff are very accommodating. Great price, very comfortable and clean. Totally recommend.



Excellent modern room. Great dining and bar. Very modern hotel. So easy to walk across to our flight early the next morning. Returned our car Friday afternoon and settled in for a stress free experience next morning. Fabulous breakfast. Worth being an Accor member for.



I travel a lot. Definietely one of the most comfortable beds I've slept in. Anywhere. And despite being next door to the airport, no plane noise. Internet is a bit slow by today's standards but adequate for emailing. But the restaurant - it really only survives on the virtue of zero competition within 5km. Service - its like a pub. Go order and go fetch when the buzzer goes off. Food, 3/3 meals they couldn't manage to get 3 meals done at the same time, and Quality was....ordinairy, (standard, think the worst RSL meal you've ever had and divide by 2). Unless of course you enjoy warm steak and cold vegetables served on a cold plate. No where near meets the expectations of $35/plate. Really hard to rate this hotel. The room side of things is great, the food side of things......pfft Parting remark - similar comments provided to hotel management on specific hotel feedback request last week, but no response to date. 'nuff said.



Have been staying here once a week since August and have always found the staff to be friendly, courteous and very helpful. Very handy location for me and probably the most comfortable bed I've ever slept in at a hotel. Food was always very good and at a good price.



Wonderful friendly staff nothing is a problem. Good food and wine and they have great latte's. Comfy bed, clean rooms with sound proofing so very quiet. Can not wait to come back a great place for a weekend getaway.

Michele M


This hotel is now a must stop for us on our southwards trips. The staff are always friendly, helpful ant the meals always tasty and hot. The rooms are clean and comfortable and we always get a great nights sleep.

John P


The staff and services at the Ibis Mackay were exceptional !!!! The location is unique, being right at the Mackay Airport, where you can have a 2-3 minute walk from the Terminal and be at the Hotel Reception. The staff were friendly as soon as I arrived, where is fact they greeted me like a long time guest, even though this was my first visit. Meals were very good and Restaurant staff were very helpful. In essence to anyone travelling to Mackay, the Ibis Mackay should be the only place to stay in Mackay.



Rooms were very tidy and well equipped, especially for a budget hotel. The bar and food was fantastic, the burger deal was my choice this stay and it didn't disappoint. Check in and out was quick and hassle free.



Was driving around town looking for the hotel - what a suprise when I resorted to the GPS & it took me to the airport. Room was small but perfectly OK for the single traveller. Very clean , extremely comfortable bed. Bistro & bar were very good too - with a decent wine list. Overall - very impressed.



Had a very comfortable bed, so had a great sleep. very modern. and had a great restaurant. Location was good as it was central for my sales calls. I would recommend this to family and friends visiting Mackay.



Very comfortable stay, great value rooms, small but well appointed, exactly what you would expect from an ibis. Great little restaurant and bar downstairs, pizza was delicious as was the beer and all at good prices.



The best stay ever. You may think having to go all the way out to the Airport is an effort but "DO YOURSELF A FAVOUR" and stay at the Ibis Mackay. The rooms are all sound proof , "not a sound came through to our room, we stayed goiung up the coast and coming down the coast and stayed in two different rooms "not a sound. The room are excellent, everything you could want. My husband even commented that the mattress was the best bed he had ever slept on. The staff in all areas of the hotel were curtious and friendly and couldn't do enough for us on both occassions. The Restaurant was of a high quality and the food was delicious DO YOURSELF A FAVOUR and take a quick trip out to the Airport and stay with the Ibis Mackay. Four Stars, thumbs up.



The Ibis was great value for money and the staff were very genuine and helpful. It is in a really good position and being out of the CBD, it was a very comfortable stay. Would definately book there again.



My wife and I recently travelled from the Central Coast of NSW to Cairns by car and stayed at the Ibis Mackay on the way up and on our return trip. The hotel is of a high standard, the meals were excelent and of particular mention was young Emma who worked both the evening shift and the morning shift doing both reception and helped serving meals. Her bright bubbly attitude made our stay so much better than the usual excelent service given at all Accor properties.

Rob F


The hotel is perfect for business travellers and short trips. While facilities are good it's the staff that make this place so good. It is not often you find a hotel where everyone is so happy , friendly and helpful. Talking to other people there it is becoming the preferred choice for business travellers. Great if living inland or up the valley and you have an early flight.


Ibis Hotel

ibis Mackay



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