First of all it did not feel like a hotel at all. It looked like an apartment building split up into smaller units that can be rented out as hotel rooms. A feeling that by staying here we contributed to problems locals are facing in the housing market hasn't left me. Our room had no air conditioning or ventilation other than the windows that could be opened only partly. Fully open window would otherwise render one bed unavailable for sleeping, while the other window was partly blocked by an armchair. Windows had to be kept open to have some air. As a result we got a good amount of disturbing noises from the street. However big the room itself was, its general building standard and layout was light years from what you would expect at the asking price, yes even in Stockholm. There was no fridge in our room and TV was tiny in proportion to the room. Room and furnishings seemed pretty dated. Bathroom was tiny, totally not proportional to our room, and poorly built by any standards. Sink was missing a stopper and did emit sewage odour. Water from the shower would eventually fill the good half of the bathroom floor. We had to get extra towels to somewhat deal with this issue and access WC without getting our socks soaked. Towels could not be brought up to the room due to only one person working at the reception, we had to fetch them. Linen was clean, but the rest of the bedding so-so. I agree with the other review that duvets and pillows have definitely seen their better days. Accor gold status did not seem to matter much here. Welcome drink for three guests booked in the room was two bottles of room temperature coke zero. Is it to be perceived as a joke or an insult? Breakfast - nothing to write home about. Basic Swedish breakfast items, not a variety expected at a Scandinavian hotel, crammed space, located in a cellar. Location is pretty much away from everything and public transport or taxi is a must to get anywhere from the hotel, honestly nothing to brag about. Check-in and check-out went smoothly. This is probably the only bit that was OK about this hotel. Otherwise it was a total disappointment. From the moment we entered our room and saw the actual standard, I regretted bitterly not having booked us in a way better located hotel by another internationally known brand at the same asking price.