Capacity up to275 people
Area up to203 m²
CompanyBRITISH AIRWAYS&npsb;(1.77km / 1.1mi)
Clinic/hospitalNEWHAM HOSPITAL&npsb;(2.2km / 1.37mi)
Concert hallO2 ARENA&npsb;(8.6km / 5.34mi)
Mall and Shopping CentreWESTFIELD&npsb;(6.2km / 3.85mi)
Tourist attractionEXCEL LONDON&npsb;(0.16km / 0.1mi)
Sports centreOLYMPIC STADIUM&npsb;(6.8km / 4.23mi)
StadiumWEST HAM UNITED&npsb;(3.54km / 2.2mi)
Rooms were very clean and well equipped with tea/coffee tray, hairdryer, toiletries and extra pillows. Breakfast was included in our offer, so we decided to go down about 8 ish. Oh how we wished we hadn't, I have never seen a room so crowded! People were looking for tables and hanging around waiting for food to be brought out. The staff could not restock the food quick enough. Consequently we did not stay long. Our sons went down around 8.40 the breakfast room had cleared and they got a table straight away. Apparently there were about 3/4 coach parties all at breakfast at the same time!!
Rooms Spartan, but what is thare is well appointed. Given that you're mostly there to sleep this is not a problem. The bathroom tends to the tiny, with a single floor pan and a simple curtain shower - everything gets damp, don't take dry items in and you'll need the floor may. Rather cramped. The hotel no longer seems to provide a hot breakfast and thus is definitely a down note. They also didn't keep up the food supply of the very limited cold options, even though not
I have stayed in Styles before & previously found it to good. This time 2 nights on a VERY hard bed have left me with a bad hip still 4 days later. Plus a woman was cleaning reception floor at 8am, no sign was actually visible and I slipped, whacked my forearm bone on the counter and twisted my ankle. Not good! Plus I was on 5th floor & either you have a ghost there or the floor is rubbish - the creaking kept me up ALL night literally and I actually thought someone was in my room several times - scared me to bits. AND I am 80% deaf, so don't usually wake at anything!!
Stayed at this hotel for 2 nights. Had a very pleasant stay with everything we needed. The room was clean & tidy and everything was at hand.The water, tea and coffee was most welcomed. The bathroom was very tiny but practical. The staff were friendly & helpful. The breakfast was very good with plenty to start off a busy day. We paid a good price at the time and would gladly stay again or recommend if you are looking for a budget hotel with all the extras.
I have been staying there during my businness trip. Everything was great. I always use ACCOR HOTELS. And I will use your hotels for my next staying in future. For example in Barcelona. Thanks, best regards
Professional Welcome. Room heating excessive upon entering room, ie. more like a sauna! Breakfast basic but adequate. Room Servicing not carried out until 16:00! Thai Curry Bar Meal exceptional, but over Pds St 6 for a Pint of Guiness rather excessive.
Did not expect such a lovely room as the hotel was only 3 star. Was definitely better than our expectations. Breakfast was included and was probably closer to a 3 star rating. Overall though we had a fantastic time as we traveled from Durham to see xfactor.
Room was compact but clean, bed was comfy. Our window looked out onto the car park and with the window open my partner didn't sleep well as he could hear a low humming noise all night ( fans or something like that) he is, however a light sleeper and it didn't keep me awake. Breakfast was average, not the best we've ever had but certainly not the worst. Staff were very friendly so overall a nice stay and I would stay again but prefer the nearby Travelodge as the rooms are bigger.
This was the first time we have stayed at this hotel and it won't be the last all of the staff very friendly and helpful and with this hotel the breakfast is included in the price and it's very substantial also the pub that is part of the hotel is very good as well with nice food also very friendly staff
I found IBIS customer services was excellent. I arrived at the hotel couple of hours ealier than actual check in time however they still let me checked in. I have to checked out earlier as well to plan my day and I couldn't do it with their help, they kept my luggage in the hotel for all day for me and it was great because I didn't have to carry my suitecase when I was out and about. The staff was very helpful with any questions to asked and one of the staff member even told us the short cut to our destination(Euston train station) from Hotel. I am very pleased with the services I would highly recommend them to stay with Ibis.
Stayed for a tradeshow, wifi is terrible. In 2017, in London, a business location, there is no excuse for bad wifi. Left a package at reception to be collected by DHL. 1 hour later, the same receptionist sent the guy to my room?!? I had to come back down to get the package myself to give it to DHL. Just as well I didn't go back out. Finally, always stay in Ibis, but I don't get the "Styles". The bathroom is worst than standard Ibis or Ibis Budget. Only great thing was the guy who runs the breakfast. Excellent service there.
We stayed for 3 nights while visiting for the NFL. The hotel is a bit out of town but with an Oyster card nothing is difficult to get to as there is a DLR station outside its doors and London is well served by public transport. The room was pleasant and clean there were tea &a coffee making facilities and a very good breakfast with lots of choices was included. We were able to get around easily and when to Wembley for the NFL and to the theatre one night too. The only negatives were, the complimentary water was not replaced and there was a shower curtain (which I don't like).
Great hotel: the Staff were very friendly and helpful. Room clean and facilities good. Very impressed with breakfast, there was a lot of people dining, the staff had the food topped up all the time. The hotel was only 2 minuet walk away from the Excell.
Ibis Styles is situated very close to Excel London, the rooms are compact but very clean and the bed was comfortable. Tea and coffee making facilities and good quality shower with hot water, business class hotel so ideal for a stop over of 1 night, I was working at an exhibition. Custom House Pub next door with access through the hotel was excellent, food lovely and piping hot and large portions. Friendly staff. Ibis Styles not to be confused with the Ibis which is next door to the Norvotel opposite the Excel, I found out the hard way and try to check in to the wrong hotel. All in all a good stay, breakfast set up is very strange on 1st Floor, canteen is very long and thin huge queues for the breakfast which was horrible. Although a very good selection of pastries, croissants, juices, coffee machine, buffet cooked breakfast, I ate because hungry but eggs were revolting and scrambled and so white they looked like porridge.
We stayed in the Family Apartment. The ceiling collapsed on my daughter whilst sleeping - luckily she did not suffer any physical injuries. Reception were unhelpful, and as yet still waiting for 'management' to contact me regarding compensation. It shows a complete lack of urgency and ignorance. This is a long term maintenance issue, as there was a water leak on the ceiling tile causing it to get heavy in absorption and eventually collapsing. So this point to poor maintenance standards and risking the lives of guests.
Nice hotel, parking (pay extra) secure and easy to find. Had a little trouble with rooms, 3rd go we had success. Pleasant staff , DLR right outside Corridor noise can be heard clearly in rooms, but not too bad. Noisy aircon unit but functioned well .
Was average and parking way expensive for one night.. thought this should be included in the bill instead of having it separately .. £15 for the night was too much considering we paid for the room already .. our room was too small and the shower so tiny
Modern facility with great value for money. Well mannered and friendly staff. Quick check in with user friendly facilitates. Cash machine and vending machine, bar and dining on site. Clean room with Samsung galaxy Device and Television. Great night peaceful sleep.
This was a great hotel to stay in. It is a 2 minute walk to the DLR Station at Custom house. The only problem we Had with this hotel was that it was a in residential area which looked a bit rough. But in all we had a great wee 4 day stay and enjoyed every minute of it. Oh and the beds where as hard as rock, i like a firm bed but this was like lying on a board.
We stayed here for one night in room 228. the car park is just behind the hotel and for one night it was charged @ 15 pounds. It was very pleasant that the room was already available when we arrived around 10 am. The rooms aren't that large but ok. the bed and extra pillows were comfortable. The airco in our room was dripping which we discovered after a few hours, so the floor was wet and the doorhandle as well. As the door opens with a card (and there was still a card from a previous sleeper on the desk that makes you wander about housekeeping) there must be some electric power so i wasn't keen on opening the door but managed. Turned the airco off and didn't use it further although it was quite warm outside on may the 27th. Breakfast is being served from 06.30 am. breakfast is oke, but we had to wait for a availability of a table. btw: I wouldn't take the coffee, but go for the tea instead. I stayed in both excel Ibis hotels (dockland and this one) the last half year; I would definately take the docklands next time. more value for money excepting it is more expensive. PS: we did not notice staff about the airco as it was late and we wanted to get some sleep.
ibis Styles London Excel
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