+ of this hotel
Number of rooms: 302
Hotel location:
In town
Main point of interest:
EXCEL CONFERENCE
(0.16 km)
Services
-
Wi-Fi at the hotel
Wi-Fi in the communal areas
WIFI Wireless Internet access
-
Air conditioning
-
Bus/coach parking area
Private outdoor parking²
Private enclosed outdoor parking²
-
Ramp access
Wheelchair access
Reduced mobility facilities
Reduced mobility rooms: 4
-
100% non-smoking hotel
-
Hair dryer in bathroom
-
Meeting:5
-
STEAKHOUSE
CAFE
RESTAURANT
-
Automatic air control
Contact
272 283 Victoria Dock RoadE16 3BY - LONDONUNITED KINGDOM
-
Tel :
(+44)2074740011 -
Fax :
(+44)2074760005 -
Booking by phone :
(+44)2074738460
General informations:
How to reach the hotel
Hotel location
Discover the hotel ibis Styles London Excel (Formerly Custom House Hotel)
Mr Amir IJAZ, the manager of the ibis Styles London Excel (Formerly Custom House Hotel) hotel, would like to welcome you.
The ibis Styles London Excel, formerly Custom House Hotel, offers 302 rooms with a unique design, located in the Docklands area within 1 mile of London City Airport. Opposite the ExCeL exhibition centre and with excellent transport links, it is the idealplace to stay in London if you are looking for hotels near the O2, ExCeL, Canary Wharf, the Olympic Park or Westfield Stratford. Relax and enjoy several dining options at this London hotel, with a traditional English pub, a Steakhouse and a café
ibis Styles London Excel (Formerly Custom House Hotel) location and access map
The Docklands Light Railway stops at the ibis Styles London Excel and offers direct links to the London Underground network including the Jubilee Line and Silverlink Mainline services at Canning Town Station, District and Circle at Tower Gateway, NorthernLine, Central, Waterloo and City, Circle and District Lines at Bank Station. It is a 10 minute drive from Tower Bridge and a 25 minute drive from Junction 30 on the M25. Buses that stop at or near the hotel include 147, 241, 325, 473 and 678.
Distance from the hotel to the city center:LONDON (15.00 km)GPS: N 51° 30' 36.12'' E 0° 1' 38.22'' Hotel location
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- Railway Station
-
LONDON WATERLOO (12.80 km / 7.95 mi)
-
STRATFORD INT (6.80 km / 4.23 mi)
-
- Airport
-
LONDON HEATHROW (41.00 km / 25.48 mi)
-
LONDON HEATHROW (41.00 km / 25.48 mi)
-
LONDON CITY (1.90 km / 1.18 mi)
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- Parking
- Bus/coach parking area
- Private outdoor parking²
- Private enclosed outdoor parking²
| Line | Station | |
|---|---|---|
| Underground station | BECKTON | C HOUSE BY EXCEL |
| Bus | 147 241 325 | FREEMASONS ROAD |
Enjoy the ibis Styles London Excel (Formerly Custom House Hotel) hotel rooms
- Number of rooms: 302
- Number of rooms for people with reduced mobility: 4
- 100% non-smoking hotel
- Total number of suites: 20
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.
List of rooms
Standard Room with one double bed
Room featuring a standard double bed, en suite bathroom with power shower, hairdryer and free toiletries. The room has a TV with a wide selection of pay-per-view movies, a work desk, tea and coffee-making facilities. Free internet access provided.
Standard Room with two single beds
Room featuring two single beds, en suite bathroom with power shower, hairdryer and free toiletries. The room also hosts a TV with a wide selection of pay-per-view movies, a work desk, tea and coffee-making facilities. Free internet access provided.
Apartment with 1 Bed
Large room featuring double bed, Egyptian cotton linen, en suite bathroom with power shower, and all standard amenities.There is a separate seating area with a kitchenette with microwave and cabinet fridge freezer. Free internet access provided.
Standard Family Suite with 2 connecting rooms
Interconnecting room featuring either a double or twin beds, en suite bathroom with power shower, hairdryer and free toiletries. The room has a TV, pay per view movies, a work desk, tea and coffee-making facilities and free internet access provided.
Apartment with 1 Double and 2 Single beds
Apartment includes a double and two single beds, Egyptian cotton linen, en suite bathroom with power shower, all other amenities as standard rooms, separate seating area with kitchenette, microwave and cabinet fridge freezer. Free internet access.
Room fittings
- 110/120 V AC
- 220/240 V AC
- Airconditioning
- Air conditioning
- Safe deposit box in room
- Telephone
- Operator wake up call
- Automatic wake up call
- RJ 11 outlet
- RJ 45 outlet
- Coffee/tea making facilities
- High-speed Internet in your room
Bathroom fittings
- Shower
- Hair dryer in bathroom

Restaurants and bars at the ibis Styles London Excel (Formerly Custom House Hotel) hotel
Breakfast
Breakfast is continental with a supplement for English, a Pub serving a selection of traditional english meals, a steakhouse offering a variety of steaks as well as lighter vegeterian options and a café offering take away pre-packed sandwiches and salads.
STEAKHOUSE
-
Air conditioning
-
Non smoking area
Type of cuisine : Other cooking style
Opening hours : 17:30-22:30
| Opening days | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|
| Lunch | closed | closed | closed | closed | closed | closed | closed |
| Dinner | open | open | open | open | open | open | open |
CAFE
-
Air conditioning
-
Non smoking area

Type of cuisine : Cafe
Opening hours : 08:00-18:00
| Opening days | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|
| Lunch | open | open | open | open | open | open | closed |
| Dinner | closed | closed | closed | closed | closed | closed | closed |
RESTAURANT
-
Air conditioning
-
Non smoking area
Type of cuisine : Other cooking style
Opening hours : 17:30-22:30
| Opening days | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|
| Lunch | closed | closed | closed | closed | closed | closed | closed |
| Dinner | open | open | open | open | open | open | open |
BAR AND GRILL
| Opening days | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|
| Midday | open | open | open | open | open | open | open |
| Evening | open | open | open | open | open | open | open |
CUSTOM HOUSE PUB
| Opening days | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|
| Midday | closed | closed | closed | closed | closed | closed | closed |
| Evening | open | open | open | open | open | open | open |

ibis Styles London Excel (Formerly Custom House Hotel) services & leisure activities
-
Wi-Fi at the hotel
Wi-Fi in the communal areas
WIFI Wireless Internet access
-
Ramp access
Wheelchair access
Reduced mobility facilities
Reduced mobility rooms: 4
-
Bus/coach parking area
Private outdoor parking²
Private enclosed outdoor parking²
-
Breakfast²
-
Air conditioning
-
100% non-smoking hotel
-
STEAKHOUSE
CAFE
RESTAURANT
-
Meeting:5
-
Automatic air control
Parking
- Bus/coach parking area
- Private outdoor parking²
- Private enclosed outdoor parking²
Facilities for disabled
- Ramp access
- Wheelchair access
- Reduced mobility facilities
- Reduced mobility rooms: 4
Info and business services
- Multimedia access
- Wi-Fi at the hotel
- Wi-Fi in the communal areas
- WIFI Wireless Internet access
- Business services in hotel
- High-speed internet
- Fax machine
- Internet connectivity
- Safe deposit box at reception
Security features
- Audible smoke alarms
- Smoke alarm in room
Meeting rooms at the ibis Styles London Excel (Formerly Custom House Hotel) hotel
Room capacity according to layout
| Room name | Theatre | U-shape | Boardroom | Classroom | Banquet | Height | Surface |
|---|---|---|---|---|---|---|---|
| COMBINED SUITES | 0 | 0 | 0 | 118 | 136 | 2.50 m | 0 m² |
| CUTTY SARK | 32 | 12 | 16 | 12 | 0 | 2.50 m | 0 m² |
| HMS BELFAST | 42 | 20 | 26 | 18 | 20 | 2.50 m | 0 m² |
| HMS PRESIDENT | 120 | 36 | 32 | 84 | 72 | 2.50 m | 0 m² |
| MARY ROSE | 24 | 10 | 14 | 8 | 0 | 2.50 m | 0 m² |
Equipment available on request
- Videoconferencing
- Podium
- Video equipment
- Overhead projector
- Number of meeting rooms
- WIFI Wireless Internet access
ibis Styles London Excel (Formerly Custom House Hotel) Tourist info
- Main point of interest
- EXCEL CONFERENCE (0.16 km)
- Distance from the hotel to the city center
- LONDON (15.00 km)
- Distance from the hotel to the train station
- LONDON WATERLOO (12.80 km)
- Distance from the hotel to the airport
- LONDON HEATHROW (41.00 km)
Culture and theatre
-
- Concert hall
- O2 ARENA (8.60 km / 5.34 mi)
Parks and leisure
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- Mall and Shopping Centre
- WESTFIELD (6.20 km / 3.85 mi)
Sports
-
- Sports centre
- OLYMPIC STADIUM (6.80 km / 4.23 mi)
-
- Stadium
- WEST HAM UNITED (3.54 km / 2.20 mi)
Event organizers and centers nearby
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- Company
- BRITISH AIRWAYS (1.77 km / 1.10 mi)
- CITI JET (1.77 km / 1.10 mi)
- CROSSRAIL (4.51 km / 2.80 mi)
- TATE AND LYLE (11.75 km / 7.30 mi)
- THAMES CLIPPERS (3.38 km / 2.10 mi)
- U E L (3.70 km / 2.30 mi)
Entertainment
-
- Concert hall
- O2 ARENA (8.60 km / 5.34 mi)
-
- Mall and Shopping Centre
- WESTFIELD (6.20 km / 3.85 mi)
-
- Tourist attraction
- GREENWICH (8.60 km / 5.34 mi)
- LONDON EYE (12.07 km / 7.50 mi)
- TOWER BRIDGE (9.80 km / 6.09 mi)
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