Stayed out of necessity for work, not choice. Paid £90, not that cheap either. The staff were fantastic, they were not the issue here and gave excellent customer service. The room I stayed in previously was almost as bad, but this one was particularly bad. I have stayed here previously for work and found the same problems.
I was put in a room with an unnecessary bunk bed on top of our bed, which was irritating. Hit my head twice. The towels are horrific - please bring your own towels. They are rougher than sandpaper and thin and horrible, painful to dry yourself with. The fact the shower is inside the bedroom is also silly - fills the bedroom up with steam. The toilet is in a cupboard, with gaps above the door, meaning the smell of the toilet is apparent even whilst sleeping, literally waking up to the noise and smell of the toilet. Bad layout and bad construction - easyhotel don't have this problem and their rooms are even smaller! Research needed.
The towels and linen smelt very damp and had a strange smell to them, almost as if they hadn't been dried or washed properly. Wasn't nice at all. The whole room had a strange smell. Additionally, the beds are horrid - rock solid, thin pillows and a very uncomfortable, solid mattress. Didn't sleep very well at all and found the toilet/shower situation pretty awful. The Wi-Fi was also poor and getting woken up in the morning despite having a Do Not Disturb notice on the handle wasn't appreciated. Wouldn't stay here again.