Menu

Close

SEARCH

NEARBY HOTELS

My account

Close

All amenities

Room amenities

  • Air conditioning
  • Automatic air control
  • High speed transmission line
  • High-speed Internet in your room
  • Sweet Bed
  • WIFI in your room (paying)

Bathroom amenities

  • Hair dryer in bathroom

Security

  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms

Close

Around the Hotel

Parks & Leisure

  • Other attractions

    SHINJUKU&npsb;(0.2km / 0.12mi)

Close

All hotel services

Offered Services
Paying Services
Offered
Paying

Parking

  • Private enclosed outdoor parking (nearby)
  • Private outdoor parking (nearby)

Business Services

  • WIFI access
  • WIFI at the hotel
  • WIFI in the communal areas

Parking

  • Private indoor parking (nearby)
  • Public indoor parking

Business Services

  • Internet connectivity
  • WIFI in your room

Close

Customer Reviews

Partnership with

809ruben

4

Very good quality/price relation; extremely nice staff; very comfortable room given the price; lots of small extras in the bathroom; space enough; breakfast also good and served during a large period; very well situated if one wants to stay in the center of town.

T4365NLdanielk

4

Great staff, very well English spoken, very helpful. The staff helped me out on printing out my boarding pass after some difficulties and even helped me to get a taxi outdoor. Their patience with me is very helpful. Would recommend travellers will to stay.

CourtneyAmp

5

IBIS Shinjuku are well located, you could go anyway and connect to train and bus by walking...west exit might not be busy but easy to sleep. I lost my Starbucks Tumblur and call back to hotel staff so helpful

Looette

5

Stayed 4 nights in Sep 2017. Easy walk from Shinjuku station. Take west exit, you will be walking downhill to the first main street. You will see hotel to the left on the other side. Didn't use hotel restaurant but ate at McDonald's for breakfast (close by and cheap) and lots of Japanese restaurants in the streets behind the hotel. Conveyor belt sushi across the road. Yes, room is small by North American standards but typical of Japanese. I've been in smaller so found it very acceptable. The beauty is in the amenities provided in such a small space, including fridge, kettle, shelving unit, TV, flashlight for emergencies etc. I had a twin room and when making the reservation, I asked for extra pillows as I often find you only get one small pillow in Japan. To my surprise, there were 2 pillows on each bed and an extra one placed at the foot of one of the beds! A helpful tip if trying to watch TV in English: the only english channel is BBC but when I turned on the TV it was dubbed into Japanese. After playing with the remote for awhile, I found a button on the bottom right that opened a menu on the TV in the top left corner. It was in Japanese but when I scrolled through the 3 choices, one of them turned off the dubbing so I could listen in the original English. One small annoyance was no wastebasket in the washroom. I used a small plastic shopping bag and housekeeping emptied it out and left it for me to reuse each day. We had to take Shinkansen to Kyoto and I was concerned about how much luggage we had. What I discovered is that in Japan, most people have their luggage shipped from one hotel to the next! I talked to the IBIS front desk clerk the night before we were to leave and he was very helpful with this, taking down my reservation information for Kyoto, then calling the hotel to confirm my reservation and the address. He prepared all the paperwork and so when we went to check-out in the morning, we left 4 suitcases with them and headed off to the train station with just overnight bags. Our luggage arrived at our Kyoto hotel the next day around noon. And all for approx Y6000!! It explains why I never saw people at the train station with big bags. Overall, I quite enjoyed my stay at this hotel and would recommend it.

mandgharch

5

We arrived in Tokyo at 10pm from Australia. Ibis was a quick 5 min walk from Shinjuku Station. With 2 young boys this was a must (especially at that time of night). We had 2 rooms with a buffet breakfast and couldn't fault anything. Will definitely be a returning customer.

Richard B

5

Very efficient check-in and check-out, with members welcome drink offered. Multi-lingual staff available. Good coffee-shop/ restaurant by the lobby with a reasonable selection of food and drink, while there are dozens of places to eat within 5 minutes walk. Rooms are on the small side, but well laid out, maximising the use of space. Great location, a few minutes walk to Shinjuku station and the subways. Price-wise, it represents very good value, whether for business or holiday. Been coming here since it was open, and will continue to.

clodias2016

5

I loved the stay; only problem the drying machine not working well, other than that all excelkent. Breakfast perfect, access to information eaay; great location, walking distance from key points. The staff waa excellent.

galrian2017

4

The location in the center of shinjuku market... 3 - 5 minutes from station. Easy to find restaurants, souvenirs etc. Hotel staff very helpfull when I send lugagges to osaka, very informative when I ask every places. But as usually.. small room

ImmanuelHalawa

4

Couple days before I come, one of the staff sent me an email, informing that they are waiting for my coming. And a warm welcome was given from the front office staff when I came for check in. Such a home feeling for me.

533bennyt

3

The location is good, not far from Shinjuku Station. I was there in April, the room was cold. They provided small portable heater at the front desk, but it doesn't help much. The front desk is very helpful, they do speak english well.

Kathy L

4

Its a wonderful experience for stayed at ibis Shinjuku. We were stayed at renovated room, it's clear and comfortable. Nice staffs and good location. If they can provide bottle water is much better. I will choose ibis next time when I go to Tokyo!

victor006

4

Experiencing beforehand this chain hotel I knew exactly what to expect : excellent service and very helpful and friendly staff - I should specially mention Miss Saori Kurosaki ( reservation manager) , as she answered all my demands punctually and professionally , before and during my stay !!! I loved my little room , which seems by European standard small , but for me it was very friendly and all the needed amenities , so I considered myself spoiled . I could feel the Japanese obsession with cleanliness and love for miniature details ( very similar with my way of life ) - and I was delighted to experience a very charming Japanese young man who arranged my room every day ! Breakfast is rich and diverse , except dairy products like cheese ( after all is a French owned hotel company !? ). Overall I had a great time in this hotel , and its position in the heart of famous Shinjuku is a privilege ! Nothing is perfect , so I may have two observations ( things to be improved ) : it was too cold ( in fact colder in the room than outside) - that is because of central air conditioning system , as the individual interior one didn't worke ! Though I complained at the reception , they couldn't do much ! Honestly , air conditioning was not necessary at all , as it is Spring , April , with an average 21 degrees Celsius during the day time - and there was a possibility to open a little bit the fake balcony's window ! And second - in comparison with other IBIS hotels ( like Hong Kong ) the menu at the restaurant was quite poor and a little expensive and the information on the hotel website , elevator , etc. about lunch or dinner were misleading and false ! But , anyway , I warmly recommend this hotel to anyone visiting Tokyo as a tourist , with a limited budget and wishing to see and experience as much as possible in this lovely land !

rosalinds441

2

not value for the room rate i am paying for such a small room. Facilities of the hotel room is poor.no bottle water, hardly any place to sit to have your coffee.asked for extra pillow don"t even have.

bykmak

4

Property within reasonable distance to train stations, close to shopping and restaurants, but distanced enough to be not overly busy. Hotel is currently under renovations. Both of my stays were in the older rooms, which were dated but still pleasant. Looking forward to completion of renovations.

John3473

3

Different expectations when handling luggage prior to checkin. Mouldy bathroom with a strong mould smell. Leaky taps and shower holder was half broken, posing danger when one were to accidentally knock into it.

Thien T

4

First time i choose Ibis Shinjuku for 2 nights in this area, great location near train stations such as Tokyo subway JR and Airport Bus limousine. A lot of shopping malls,local shops,fashion shops and restaurants near hotel just few minutes walk. Accommodation got new renovation, modern design, usb charger and full amenities with small size of business hotel in Japan. Restaurant have good taste with reasonable price and service mind also. I feel satisfy and the reason that i choose Ibis because i am Platinum member of Leclub Accor. If i got a warming welcome by Manager of Ibis Shinjuku when i checked in like another hotel, it would be perfect.

yltay

3

Convenient location accessible to several JR/metro lines. Though weather is cool but hotel should allow guest to decide if to turn on aircon as it was really stuffy and had to open window/door. Wall is too thin and outside traffic is visibly heard affecting sleep. Limo bus shifted to bus terminal making less convenient to walk from hotel for airport. Thumbs up for hotel initiative extending check out time to 2pm without asking from accor member

leethm

5

Nearly everything is well done. Room is compact but very clean. Staff courteous and helpful. Location is convenient. We kept our bags overnight while we traveled to other areas and back. Breakfast was simple but good.

marlof204

4

Location is very accessible to and from the places we want to go. JR express and subways are within walking distance. Staffs are very accommodating. No problem in talking in english. Always ready to help and extend assistance. Room and toilet are comfortable enough given the size of the triple room. All ammenities are available. Will definitely stay in this hotel again.

Norger T

4

The staff are very helpful and extra accommodating. We lost our passports on the way to Tokyo. The staff assisted us in contacting the bus company that we rode and in advising how to report the lost. The staff are courteous and responsive to the needs of guests.

Close

Ibis Hotel

ibis Tokyo Shinjuku

Close

Close

Please rotate your device for a better experience

Book