Experiencing beforehand this chain hotel I knew exactly what to expect : excellent service and very helpful and friendly staff - I should specially mention Miss Saori Kurosaki ( reservation manager) , as she answered all my demands punctually and professionally , before and during my stay !!!
I loved my little room , which seems by European standard small , but for me it was very friendly and all the needed amenities , so I considered myself spoiled . I could feel the Japanese obsession with cleanliness and love for miniature details ( very similar with my way of life ) - and I was delighted to experience a very charming Japanese young man who arranged my room every day ! Breakfast is rich and diverse , except dairy products like cheese ( after all is a French owned hotel company !? ).
Overall I had a great time in this hotel , and its position in the heart of famous Shinjuku is a privilege !
Nothing is perfect , so I may have two observations ( things to be improved ) : it was too cold ( in fact colder in the room than outside) - that is because of central air conditioning system , as the individual interior one didn't worke ! Though I complained at the reception , they couldn't do much ! Honestly , air conditioning was not necessary at all , as it is Spring , April , with an average 21 degrees Celsius during the day time - and there was a possibility to open a little bit the fake balcony's window !
And second - in comparison with other IBIS hotels ( like Hong Kong ) the menu at the restaurant was quite poor and a little expensive and the information on the hotel website , elevator , etc. about lunch or dinner were misleading and false !
But , anyway , I warmly recommend this hotel to anyone visiting Tokyo as a tourist , with a limited budget and wishing to see and experience as much as possible in this lovely land !