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All amenities

Room amenities

  • Air conditioning
  • Automatic air control
  • High speed transmission line
  • High-speed Internet in your room
  • Sweet Bed
  • WiFi in your room (paying)

Bathroom amenities

  • Hair dryer in bathroom

Security

  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms

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Around the Hotel

Parks & Leisure

  • Other attractions

    SHINJUKU&npsb;(0.2km / 0.12mi)

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All hotel services

Offered Services
Paying Services
Offered
Paying

Parking

  • Private enclosed outdoor parking (nearby)
  • Private outdoor parking (nearby)

Business Services

  • WIFI in the communal areas
  • WiFi access
  • WiFi at the hotel

Parking

  • Private indoor parking (nearby)
  • Public indoor parking

Business Services

  • Internet connectivity
  • WiFi in your room

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Customer Reviews

Partnership with

Boutus

4

This hotel is in a great location in Shinjuku, close to the subway, Shinjuku station and restaurants. The room was small but adequate for 2 people. The use of the complementary mobile phone with free wi fi for our stay was a great bonus. The only down side was the restaurant, the breakfast was overpriced and the dinner hours advertised were not adhered to. The staff were very friendly and helpful and spoke good English.

otanildoo

4

This was the second opportunity that I visited Tokyo, in both opportunity I was at the Hotel Ibis. Great location, very good hotel inside of your category. One of the Hotel's employees is Brazilian, she speaks Portuguese and it facilitated the communication a lot. I thank her for the collaboration and cooperation.

lovelylou2018

5

I was here 3 years back and I must say that I was pleased with the improvements. The renovated rooms are bright and as usual, clean. Water pressure is strong and the wifi kept me connected all throughout my stay. The hotel also provided free use of a handy phone for internet access outside of the hotel. Being an Accor member, I was upgraded to a bigger room without extra charge. Breakfast was limited but since I’m not a big eater, I didn’t have any problems with that. With a wonderful staff, excellent location and comfortable accommodations, Ibis Shinjuku will definitely be my choice hotel whenever I am in Tokyo.

lucyfu2018

3

The room was fine for one person with one night stay. However there's some smell of smoke even though I booked a non-smoking room. And there were small coffee stains in the bathroom, which could be removed with wet tissue. Hotel location is great and easy access to conveniences stores and restaurants.

Marie S

5

This hotel is in a most convenient location that is within minutes of a train station and walking to various restaurants and entertainment venues. Extra security is present with the room key needed to operate the elevator. The front office staff provide excellent, friendly service and speak English. They were helpful with any questions. I would recommend this hotel when staying in the Shinjuku district of Tokyo. It was convenient to travel to other parts of Tokyo due to the convenience of the train station.

aaronw839

5

The check in staff were friendly and helpful for both of my stays at this hotel. The location is ideal - just a 5 min walk from Shinjuku station, no need for a taxi! It is close by to many eateries and the famous nightllife of Shinjuku and just a train stop or 2 from the famous Shibuya crossing. I walked from the hotel to the Government offices where the observation decks are located for the spectacular views of Tokyo. While I was staying at the hotel, I saw my first snow ever as well! The room was clean and well appointed; the bathroom although small, was comprehensively equipped; the shower was hot and strong and the toilet was typical Japanese efficient bidet equipped. For the welcome drink, I had a hot cocoa which was terrific while watching the snow fall outside. Overall, this was a great experience, and I would stay here again.

wongeliza

3

Have found stain on the tower but we have not ask for change. During the last night of our stay, we smell some smoking in the room, after reported to the reception and still not improve, have reported twice and the second time when we call, reception ask if we have saw, but’s even nobody came to our room and investigate.

Tay08

4

This Ibis hotel which is part of the Accor group is clean, conveniently located and value for money. The room rate comes with breakfast. Although the breakfast bufet is not an elaborate spread, it is good enough to allow you to tuck in something before going out to explore Tokyo.

iansH1310KI

5

Having read a number of reviews stating excellent English-literate reception staff, good rooms/beds/breakfasts etc and smaller rooms (relative to what many of us are used to in EU/AS/US), I knew what to expect and got exactly that - no complaints at all. All up, a very conveniently located hotel smack in the middle of Shinjuku which I found easily on my first visit to Japan.

eeje

4

In general I don't have anything bad to say about the hotel. The service was excellent, the location very good (unless you look for more quiet experience). Room is Japanese style - very very small so be prepared if this is your first time in Tokyo. I gave it 4 points mainly because of what you get for the most expensive Ibis hotel I ever visited. Also I think one thing all Ibis hotels have a problem with - towels. You can see through them, very thin and old.

alcm64

3

In my almost 10 years as Accor Club Member, staying at all Accor member hotels in my travel plans across from East (almost all in Asia Region incl Australia) to West (almost all from North, South & Central Europe), never have i seen or been treated in such a way by the night/evening shifts (probably 3-11 pm shifts) front desk staffs on duty from 12 - 14 Dec 2017......in particular, I think his name is Kitamura and another bigger size guy (which after talking to the sneaky looking guy, gave me a smucking look as though I am a criminal) who seems to be hiding his name tag. I got extremely furious for tat criminal treatment. DONT BRING ACCOR HOTEL STANDARD DOWN!!!! I LOVE ACCOR HOTELS. Kitamura is that short, skinny & sneaky looking guy who NEEDS (along together with those other shift staffs as mentioned) to get out to explore more to understand the culture and flexibility in Asian Hotel industry. Do they think I do not know what I was doing or already had countless experience WITHOUT any issues in what can or can not be done in current hospitality environment? This is bad as these hotel staffs seems to either lack knowledge, insufficient experience or out right ignorant on what hospitality and ACCOR missions means. Not all things are done by the book, they need to understand the Asian culture, practice and the need for considerable flexibility in the way they handle things.....especially with hotel guest - Don't be rude and learn to exercise considerations on situations!!!! I come to realize the difference in Japan culture depending which prefecture you are visiting......and I think the Tokyoeans fair badly than the rest in terms of hospitality, humbleness and friendliness. I certainly hope this is my non-conclusive observations of the tokyoeans. Don't put profitability above hospitality....for one, just imagine when even i ask for bottle waters, the front desk says that guest only gets it when they check in. Can you believe that?! Its a really nice & well located hotel but the aboves can really spoil all the good points and paint it into a really bad picture. If I ever visit to Tokyo again, i will probably not re-consider this hotel again unless they change their ways & attitude. Otherwise, its just the location as its plus point, that's all!!

qzzoom

4

Very good location! Just around 10 minute walk form airport limousine or JR NEX or Tokyo Metro. Many restaurant and shopping nearby . Very convenience staying in IBLIS Shinjuku hotel for anything starting form here.

Luiz L

4

Tokyo is an expensive city. So, if you're goingo to travel to many places in the East, like I did, it's good to save with inexpensive, but good, accomodations. Ibis is next to Shinjuku station, the busiest station in Japan. From there, you may go to almost all cities in Japan. I recommend it!

Leila P

4

We enjoyed staying at Ibis Tokyo Shinjuku. It was amazing for us to find the room so neat and clean everyday, without asking for staff to do the cleaning. Toiletries, robes, slippers and towels were changed everyday. Thank you for making our stay very comfortable and enjoyable.

TF B

4

Nice hotel and great service & staff. Spoke with the manager, a very pleasant man. Very close to the shopping and transport. The only issue was the room air conditioning which can only operate on heat or cool which is selected by the staff so as the room ed heated it would not cool back down. The 1st night was a bit uncomfortable until the staff explained this to us. After that we left the air-con off.

Rebecca C

4

Shinjuku is a great location for seeing Tokyo and the hotel is in a good location. A single room was a good size for a solo traveller and had everything you could need for a few days. Breakfast was great when included in the room price but there are so many good places to go to if you don't need a hotel breakfast.

Wifi F

4

Hotel was flexible with my request and accomodated all guest needs for the overnight. Been a this hotel multiple times with many staff are very willing to serve. It is positioned well and easy to get to.

738tszwingy

5

Very convenient location and good service. Good for everything , shopping , dining , near to JR station and good value for all purpose . Room are small but is good for rest; and a hair salon just downstairs for your haircut after your wife’s shopping 🤣

Adelene29

5

The reception staff was friendly and can speak English well. The hotel is conveniently located and also with easy accessible to the different subway and JR lines and it was nearby with few cafes and eatery places and shopping areas

809ruben

4

Very good quality/price relation; extremely nice staff; very comfortable room given the price; lots of small extras in the bathroom; space enough; breakfast also good and served during a large period; very well situated if one wants to stay in the center of town.

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ibis Tokyo Shinjuku

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