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Customer Reviews

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qs77

5

It has been an excellent trip to Swiss. The hotel has been booked by accorgroup web-site (we have been using Ibis hotels 2 years). The online check-in possibility (2 days before arrival) and fast check-out are the great idea for saving time and booking guarantee. The hotel is located near the railway station Bahnhof SBB and center of the city. The mobility tickets, provided by hotel, allowed to siteseeng the Basel, which is beautifull at any time. The room has interesting interior, comfortable lighting control, led light system for nigth time and very nice view from the window.

Lisa C

3

We were very pleased with hotel in general. Our only complaint was that the beds were extremely hard. We did not sleep well. But staff and facilities was great. Close to tram and really good restaurant in Novotel around corner.

Fadeless

5

I am very glad of the Ibis Budget hotel in Basel. A very cool bonus was a ticket for a public transport for the duration of our stay - that saved money compared to if we would stay in a "cheaper" hotel in Germany or France. Except that, we have got an excellent room and excellent service. I would say, this hotel is the best of all Ibis Budgets where I have ever stayed before.

Andrea K

4

Although not centrally located, this hotel has easy access to the city center via Tram 11 which picks up three minutes from the front door. And, we received a mobility card from the hotel making our transportation with Basel free! The interior was clean and the layout was what I expect from an ibis Budget. The front desk staff was both nice and efficient. Considering prices in the area, the ibis Budget is a good value and we would return in the future.

visegradi

3

We have spent 2 nights in the hotel. The rooms were affordable and clean with some smaller issues like: room 648 shower door "leaked" water so the floor get wet after 3 person showering. In the 647 the motorized window "darkener" was not working. The toilet does not have a real door but only a plate of wood so the air is common and mixed with the room air at all time! The breakfast was OK (croissant, bread with ham and chees or muesli) though they run out with any vegetable (cucumber we just seen on other people plate). The parking possibility was good but IMHO expensive. Sometimes I woke-up because of the passing trains (the noise were not too high but I need more silence).

Jonkman H

4

An excellent hotel with friendly helpfull staff. Well located near the Basel Central Station (SBB). Public transport to the city centre very close. The buffetbreakfast is very good.. For my next trip to Basel I'll use this hotel again.

johnsT5778SM

4

Good location and easy to connect via the tram and train network. A basic yet clean and economic business hotel. Was the second time I stayed there. No reward points though. This would make me stay elsewhere. Hotels are cheaper in Germany and France, just over the border.

Martin F

4

My room was functional and had everything I needed. All a bit basic but for 1 night it was perfectly adequate. Only issue was with plug sockets. They obviously don't want you to use your conventional 2 pin plug as the sockets are shaped to prevent the plug going in. Presume you have to buy a specific plug.

Jose Maria P

5

Great location, great price, a little gem. Great thing about Ibis brand you always have a comfortable bed at the end of the day, compact room, with Tv. The Hotel gives you a travel pass which is a great saving as 1 journey is 3, 40 euros, and we used the pass to return to the Airport, first bus 4,07 . The hotel is a hop,skip and a jump from the train station a ten minute walk, trams ,trains, and buses very central. A tip try the big department store for a great selection of all types of food tasty and well priced. The breakfast at the hotel is buffet style no hot food served but a great selection of sliced meats, cheeses etc.Staff were helpful and friendly especially in the breakfast section. Big thanks to the Room cleaning team our friend left his phone in the room and returned to find the room clean tidy, and the phone on the pillow, he was well happy.

Mark W

4

We always try to stay in the Ibis Hotels, wherever we travel, & we are never disappointed. The Staff are always friendly & helpful, the rooms are great, & we enjoy the breakfast. Excellent value for money & good location to buses & trains.

lonnnng

4

Clean and practical but if you are looking for character or luxury, is not your hotel. Room has the right size, the bathroom is integrated very cleverly. Very good service, we forgot the charger for our mobile phone and the hotel kindly lend us one. We unexpectedly received a free mobility pass that allowed us to move around Basel for free during our stance. In summary: recommended if you are looking for a good value for money option.

ragsudha

3

The room was too small as there were three beds (though room was called double room). The room was termed as Ventilated, however there was no ventilation as such. We asked for Window to be opened for some breeze, however we were told its not possible due to police restrictions. (this was not the case in Zurich Ibis Budget). Right after we stayed at Ibis Budget Basel for 2 nights, we stayed at Zurich Ibis Budget City West, and that room had one double bed, a window that could be partially opened for ventilation, which was a better off room in all terms.

roblesangelis

4

I reserve 2 months before my stay wiith a advanced fare that not permited cancelation because It as a reduced price, but just 20 days before my stay and the price Was more cheap, so i called to accord web and they told me canot maje ant refund. So i pay about 40 dollars More. I will not make a reservation in advanced

dolan46

5

Retired couple. One night prior to flight back to UK. 20 minutes walk from main station. Tram 5 minutes from hotel to either station or city centre. Pleasant enough for a short stay. Made a mistake with the dates but problem was easily sorted by phoning hotel.

noworriesmate2014

5

Have been visiting Basel a few times, being in different hotels. ibis Budget Basel city offers friendly prices, combined with a very helpful and friendly staff. Rooms are clean and tidy, no complaints at all. Parking garage is located on site and not even expensive. Access to public transport right across the street or chose a 10 min walk directly to the main station. Depending on your room you might hear the tram, but hey, you are in a city. Breakfast could offer more variation but basic needs are there. Beds are rather hard, have to like them. Conclusion: will be there again for sure, no question.

Vikcam

5

Great location with solid public transport links. Scrupulously clean and we'll maintained. Be aware there is no separate bathroom but toilet and shower facilities are private to room. I travelled with my nephew and planning led to an embarrassment free trio. Fabulous breakfast.

Paul E

4

Rooms are clean, staff are friendly but if you can't sleep with the noise of trains then this is not for you. I have stayed at this hotel a few times. If you get a quiet room then you are OK but if your room is in the wrong position then a bit noisy.

Seaman1916

3

Very poor service...Staff was not helpful at all. The room was extremely small and located on the roof of the building. Lack of iron event hotel is recommended for business. No any added value comparing to the money you have to pay. The impression from the reception desk would be like nationality of the guest matters…

alona422

4

This Ibis is perfectly located at the cross-point of several tram lines; one can reach any location in Basel with one tram drive. Basel is a very piblic transportation friendly city. The Hotel provides each guest with a free unlimited public transportation ticket for the days one is booked. The aircondition was very helpful at the hot days.

Demalec

3

Ibis budget hotel is what you get. The rooms are small and shower and toilet facilities are unique! You need to be on good terms with your friend/partner to share these rooms. After saying that the cleanliness is of a very good standard and the staff are very helpful and obliging. Location is not ideal, you need to take a taxi or tram to access this hotel. Overall for a budget hotel price is reasonable for Switzerland.

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ibis budget Basel City

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