Capacity up to200 people
Area up to167 m²
Business & financial districtSWAN HILL CBD&npsb;(1.5km / 0.93mi)
CompanyALL MAJOR BANKS&npsb;(1.5km / 0.93mi)
Clinic/hospitalSWAN HILL HOSPITAL&npsb;(2km / 1.24mi)
Art and CultureART & CRAFTS CENTRE&npsb;(1km / 0.62mi)
Mall and Shopping CentreSWAN HILL CBD&npsb;(1.5km / 0.93mi)
Tourist attractionMURRAY RIVER&npsb;(1km / 0.62mi)
Golf courseMURRAY DOWNS&npsb;(7km / 4.35mi)
Tourist informationTOURISM INFO CENTRE&npsb;(1.5km / 0.93mi)
Great staff, the most important aspect of the stay was the friendly helpful staff. We recieved an upgrade to a two room suite and all slept well in comfortable beds. Great resort for kids, plenty fo them to do. The kids loved it.
Room was OK although a bit noisy from other guests and the possums pounding on the roof. Shower couldn't get Temperature to be consistent nor could the nozzle be adjusted due to broken fittings. Wasn't there long enough to enjoy the pool or other facilities. The included Breakfast good. Disappointed I could not use points at reception and was advised I needed to use at time of booking. What happened to the Voucher system??? What is it with this website that hesitates to let me select very good for cleanliness and average for sleep quality??
The booking confirmation said the room contained a mini bar, but there was only an empty fridge. It also said TV with Austar and Movielink channels, which did not seem to exist. The advertising sign outside the hotel said "Bar & bistro" but neither were operating. When I asked about it my question was basically dismissed as irrelevant.
Good location close to centre of town and restaurants Comfortable bed Hotel needs some renovation, such as carpet cleaning (milk stains) Spa jets were losing their cover Free continental breakfast included with all bookings
We had family room as there was three of us the motel wants huge make over including the managers the room had a bad smell coming from the drain pipe in the in the shower there was a huge stain mark on the roof of the shower wher the ubove rooms shower leeks though the wordrobe door was off it's runners The breakfast was terrible the bread was that old and stale and dry it was just chips when we said about it was told put up with it. As a member of Accor for 25 years this is the worst Accor motel we have ever stayed in it time to pull ones socks up Accor you have a standard to keep up
We had an overnight stay. The hotel complex is extremely well kept, the hotel is centrally located, the rooms were very clean and well appointed, the beds were comfortable, the bathroom was sparking clean. Check in and check out was friendly, smooth and swift. We will certainly stay again if visiting Swan Hill/
Travel to Swan Hill monthly for business, I always choose to stay here when.possible. great location, rooms.comfy and good charge back options for dinner. The Value.for money at this Hotel is one of the best in Swan Hill. I have stayed here a dozen or more times and recommend it.
We have stayed here many a times now and it is starting to get little flat. On check in you used to get a complimentary alcoholic drink now its a bottle of 50c water. The free breakfast is very average too. On our last visit we elected to go elsewhere and pay for breakfast. This place could be so much more. Has massive potential but ......... the service has also dropped off since the last lady has gone. She remembered you and always engaged in conversation.
Comfy, clean and family friendly little resort, has indoor and outdoor pool, mini golf, tennis court, indoor games area. Most of all very friendly staff. Close to the city centre, close to the Pioneer Settlement Village and river cruise, across the road is BP OTR and Mcdonald. We heared they're up for renovation so enquire first before you book.
very friendly staff, buildings are getting a little dated, but still very clean and tidy, new bathroom/shower cubicle had NO soap holder in it. Position on the highway is excellent and easy to find...
This hotel had been completely booked out the night before. When we arrived on a Sunday there were only a few rooms available for letting. Obviously cleaning was not done on a Sunday. Rooms had to wait until Monday - cheaper labour rates! Not very professional. Even though the sign outside the hotel advertises a restaurant, the restaurant was closed and had been for the last two years, apparently. Disappointing for us. The club meal was overpriced and not very appetising. The overall appearance of the place, with it cracked paving and untidy appearance, was a little off putting. Unfortunately.
As an Accor Advantage member this was a very disappointing stay. Our room was okay apart from the fridge cupboard as mentioned in all reviews. No complimentary drink was offered despite the fact that the room had wine in the mini bar and there is a bar in the hotel, not open to guests unless a member of a bus tour . Restaurant not open to guests either for dinner but catered for bus tours. Minimal buffet breakfast included and no Accor member discount on a pricey cooked breakfast. The excuse for that was that it was a resort. Which brings me to the point that the pool was empty and the whole area was neglected and run down. If management of this hotel want to give priority to bus groups in preference to loyal Accor members then the hotel should not be a member of the Accor group. We won't return while these conditions remain.
Ibis was great, clean rooms, awesome facilities for the kids and adults alike. Walking distance to shops and attractions. Would definitely stay here again. Only minor downside was the shower, it wouldn't stay the same temperature so you constantly got burnt then froze and the shower head kept falling out on the last day. But other then that this place was tops!
Friendly staff and manager extremely helpful. Beautiful tropical gardens and pool area . Love the serenity sitting by the pool under the palm trees and having the option to use the indoor pool .Have been staying there for 15 years.
We settled on Ibis Styles Swan Hill as our New Years destination after travelling the Murray River for the past week. With 3 kids in tow, I needed somewhere to sit back and relax and let the resort do all the work. The Ibis Styles Swan Hill did it in spades. Indoor and outdoor pools, mini-golf and tennis court as well as an indoor play area equipped with pool table, fusball, table tennis and air hockey. Oh yeah, the rooms were good as well. Not that we spent much time in them.
this was a pleasant and peaceful stay in comfortable and pleasant surroundings and was able to enjoy a enjoyable nights stay. The resort provided a pleasant backdrop after a long days drive and was able to relax and unwind in a tranquil environment.
Friendly Reception but a few flaws with the room. No practical safe place to use the kettle, no spare power point near TV or fridge. Kettle cannot fit under tap in bathroom for filling. Only 1 wine glass ! (even after room cleaned). Couldn't have door open for fresh air without cigarette smoke entering.
Centrally located to all amenities and services. Outstanding Customer Service, exceeding way beyond the call of their employer, can, & will only keep the occupancy rate up by word of mouth, repeat customers, upgrade your continental breakfast to a resort breakfast if you are feeling a little peckish of a morning, you will be pleasantly surprised at the quality & quantity. Very spacious bedrooms. Only small blemish, bar fridges are an extreme tight fit in the cabinet, double check that door is closed on bar fridge. Three Murray River Houseboat Anglers
Arrived to find that due to renovations the restaurant was not open except for breakfast. The continental breakfast was sparse and the eggs we ordered were dry and inedible. There was no staff in the breakfast area and you had to go and place any requests via reception. The staff were not aware of the Accor Advantage 50% dining discount. The room was clean and comfortable. This review sounds harsh but most issues can be resolved easily and we would stay again with the expectation that there would be improvement especially with the renovations complete.
Comfortable stay. The room was clean. Not our first stay. We stayed with our children when they were little. It would be great for families with little ones as there is a lot to do on site. The continental breakfast could have had a few more options. I usually find more choices of fruit and breads
ibis Styles Swan Hill
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