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All amenities

Room amenities

  • Air conditioning or central heating depending on the season
  • Air conditioning or central heating depending on the season
  • Automatic air control
  • Automatic wake up call
  • High speed transmission line
  • Manual temperature control
  • Operator wake up call
  • Pay per view channel(s)
  • RJ 11 outlet
  • Safe deposit box in room
  • Sweet Bed
  • WIFI in your room
  • Work desk in all rooms

Bathroom amenities

  • Accessible bathroom
  • Hair dryer at reception
  • Hair dryer in bathroom
  • Shower


  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security peephole
  • Smoke alarm in room


Around the Hotel

Culture & Theatre

  • Museums

    MUSEO BELLAS ARTES&npsb;(2.4km / 1.49mi)
    MUSEO NAC HIST NAT&npsb;(4.6km / 2.86mi)

History & Nation heritage

  • Historic monument

    LA MONEDA PALACE&npsb;(3.9km / 2.42mi)


  • Stadium

    ARENA SANTIAGO&npsb;(6.4km / 3.98mi)


All hotel services

Offered Services
Paying Services




  • Ramp access
  • Reduced mobility facilities
  • Wheelchair access


  • Children's Club for 3 to 6 years
  • Childrens Club for 6 to 12 years

Business Services

  • Internet connectivity
  • WIFI access
  • WIFI at the hotel
  • WIFI in the communal areas
  • WIFI in your room


Customer Reviews

Partnership with

Laercio F


Excellent breakfast and service in general. The hotel is in a good location, near a lot of restaurants, metro station and services, although a little noisy at night because of the buses. My apartment (511), use by two singles, is small for two single beds, but adequate for a queen size bed.



I travelled to Santiago with my family and we were very satisfied with the hotel.. It is located very conveniently, near a subway station, and within walking distance of the traditional Ligura restaurant and the huge Costanera Center mall. The hotel was clean, modern, the staff helpful and friendly, wi-fi worked fine. Just a few details could be better: the rooms felt a bit small and the shampoo was frankly bad- no conditioner.



Nice Hotel located in Providencia, awesome place with great restaurants and bars. One block away from the subway station. Daniela is a must in the reception, awesome person with nice energy! I was in room 1310 with nice view to the mountains!



The hotel is well localized, attentious staff, clean room, comfortable beds. But the room is too small (there were no place to the luggage), and there aren't connecting rooms. We asked for connecting rooms on online reservation and there were no warnings. The breakfast is excellent, with variety of fruit and bread.



Expensive for an Ibis but the location is ver good and you can save money with transportation. The personel is ver attentive and helps you in what ever you need. In general its good place to stay in Santiago.



What a nice stay at Santiago, Chile, at a perfect location, central and nearby a subway that takes you easyly to everywhere you want! Has a grocery store, drugstore, restaurants and bars, in one block distance. Perfect room for a nice value!



Unfornately I passed many troubles in my accommodation. Already In my check-in the front desk clerk passed me only amount, don't localized my reserve and finally, after localize my correct reserve don't pass me a drink of courtesy. In my room, there was a bad odor in the bathroom. When I needed call to my customers in Santiago, don't could not row in the room and finally in one day of my stay, I've been all day outside the hotel and when returned my room it was not clean. After being forced to speak to the manager they solved the problem.



Love it! The hair drier was the only problem that we had and the breakfast didnt have that many options. The staff was amazing! Paulo, Gabriela, Carolina and Macarena Arredondo were great with us! The location is very good also, super close to the metro station.



When you choose an Ibis you already know what you will find , business pattern acomodations , basics features , good cleaness. An optional breakfast that is good also. It has an good localization near an Metro station .



Pros: very attentive staff, comfortable room, excellent and safe location (with supermarket, restaurants, and a gentleman's club close by) Cons: showers not too warm, and in one of the days they were cold altogether

Jose Antonio C


I usually stay in this hotel for short stays in Santiago. Location and connectivity are excellent. However, being in peak holiday season I do not recommend this hotel for business purposes. Waiting times for check-in/checkout are excessive for non-holiday passengers. Also, some of the tourists are quite rude and don´t seem to enjoy waiting in line to be served. I cannot understand the purpose of having your Credit Card information in advance and asking you to pay in person for each transaction. Again, this makes checkout very slow. I will only return to this hotel if I have spare time. Room maintenance can be improved, my AC system had a leakage and had to put towels to contain it.

Antonio A


I was looking for a hotel close to several touristic points in Santiago, and this Ibis Providencia fits into this classification. But the lack of cleanliness (white towels were almost gray) besides their poor breakfast (missing items) turns this hotel into a non recommended one.

Celestino R


City is very interesting, very good metro transportation system, clean, safe to walk, many cultural attractions, historical sites and excellent food and wine. Easy for tourist from all over the world once many information points are available. Hotel was in a short walk to metro station.

Willie G


Nice location but very lousy bad service at the counter. Limited food / menu at the restaurant, available only during certain hours. Old towels, cheap soap & shampoo. Nice bed though and pretty new room (furniture, linen, etc).WiFi signal good, only three computers at the lobby, most of the time available. Taxis available also.

Joao B


A short walk to underground and to Bellavista. Nice and friendly staff which gave precious informations about the city. Good breakfast, even not included on room rate. Good and comfortable room, similar to all other Ibis hotels. Good wifi.



Great for the cost. The Hotel was cute, all of the staf was so nice. The room was great, comfy bed, and the people cleaned up nice every day. The staff person was friendly and helpful. The breakfast was super every day.



Employees at the reception desk need to pay more attention to people waiting in line, not wait for someone to ask you for service. No more complains. Room was clean and big enough. Everyone was very kind.



I strongly recommend this hotel: excellent location, close to the subway and kind staff. Good cost-benefit. Rooms are confortable and simple. Good breakfast. Overall, the kindness of all employees has ben the differential, in my opinion.



The room is very small to 2 single beds and 2 people. Room, bath and cafeteria not clean. Delay on all services, big lines, employees not worried with the customers Cafeteria without replacement of food.

Jun Y


Safe, clean, best location - not at downtown, but not far away - 3 mins to Metro station, 20 mins walk to Santa Lucia, 15 minutes to Providencia center. Good air condition is also important in winter or when you get acute bronchitis like me :) but still, breakfast is cheap and too simple, exchange rate is low :)


Ibis Hotel

ibis Santiago Providencia



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