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All amenities

Room amenities

  • Automatic air control
  • Automatic wake up call
  • High-speed Internet in your room
  • Manual temperature control
  • Operator wake up call
  • Sweet Bed
  • WiFi in your room
  • Work desk in all rooms

Bathroom amenities

  • Accessible bathroom
  • Shower


  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security peephole
  • Smoke alarm in room


Around the Hotel

Parks & Leisure

  • Concert hall

    HAMMERSMITH APOLLO&npsb;(2km / 1.24mi)
    O2 EMPIRE&npsb;(1km / 0.62mi)
    ROYAL ALBERT HALL&npsb;(3.8km / 2.36mi)
    SHEPHERDS BUSH HALL&npsb;(1.61km / 1mi)


  • Stadium

    TWICKENHAM&npsb;(16km / 9.94mi)
    WEMBLEY&npsb;(12km / 7.46mi)

Tourist info

  • Special tourist area

    NATURAL HISTORY&npsb;(5km / 3.11mi)
    NOTTING HILL&npsb;(3km / 1.86mi)
    OXFORD CIRCUS&npsb;(7km / 4.35mi)


All hotel services

Offered Services
Paying Services


  • Ramp access
  • Reduced mobility facilities
  • Wheelchair access

Business Services

  • High-speed Internet
  • Internet connectivity
  • Safe deposit box at reception
  • WIFI in the communal areas
  • WiFi at the hotel
  • WiFi in your room


  • Public outdoor parking


Customer Reviews

Partnership with

Andy H


Went to see skid row at the O2 empire and stayed overnight. Staff and hotel were excellent. Value for money. Very easy to get to. Would definitely use again. Only down point the mattress was very firm.



The perfect hotel for a short stay in London. Room was clean and had everything needed during my stay. Dinner & breakfast was great, beautifully displayed. The team couldn’t have been more helpful and friendly. Thank you ibis Shepherd’s Bush for a great stay!



I was looking for an ACCOR hotel not too close to the centre as I was coming by car, but not too far either. From here I reached the very city centre by bus with ease. Nice rooms. Wide ancld cheap car park access accessible from the 1st floor. Usual tasty and rich breakfast buffet.



The hotel is near a shopping mal Westfield and the underground and buses are accessible. The breakfast was good. Location is very good and price is reasonable. It is the the best for shopping purposes and going to the cinema at any time.

stef c


Stayed for 2 nights at this hotel. No sleep at all both nights! The noise was horrendous so much so I was awoken by a large item being ‘dropped’ - it shook the wall of my room! Noise went on from 2am - 6.30am! I was on 4th floor which is at the top too



Nice hotel, warm and clean. The team makes you feel at home. Brillian service and awesome breakfast. Thanks to Susana, Elli and the team at breakfast/fron desk for and amazing stay. I will come back for sure.

Tracey E


Great location but accommodation not even as good as a youth hostel. The room was incredibly basic and sparse, horrible vinyl on floor, hospitalised looking shower without instructions the size appeared to be for wheelchair access but the rails were in the wrong place and were not standardised plastic grips the shower head was too high for a wheelchair user and there was no seat and therefore it did not meet my needs as an able bodied person or those of a disabled person. Breakfast was okay and the staff did make me avocado on toast as no vegetarian options which was kind. The location was excellent for us, close to the tube, fast food and restaurants and the O2 empire.



The hotel is just perfect for the visit, walking distance from the Westfield mall, the underground/ bus station, the geeat Abu Zaad" restaurant. The staff were super friendly, welcoming, considerate (it was our anniversary, and they prepared a welcome drink)



Great location for West fields , clean tidy functional room, minimal staff ie receptionist doubled up as bar staff . I dont like the non bleached white sheets and pillow cases as they looked dirty i understand the ethical values but its not a choice i wish to see when i book a hotel room



This is a simple Ibis hotel at great location easily accessible by tube. Rooms are simple and clean, all you need for a short stay in London. Good value for money. Staff is very friendly. I did not have a breakfast, but I had it at another Ibis in London and it was great. They should have the same quality here.



We enjoyed our recent stay at the Ibis Shepherds Bush. Having stayed there a few years ago we knew what to expect and it is still a decent value option in a good location. Service was fine and Elli on reception, who checked us in and out, was friendly and welcoming. Our room seemed a bit smokey/musty on arrival but letting some fresh air helped and it was fine otherwise. The bed was very comfortable although our sleep was interrupted one night by some rather loud inconsiderate neighbours in the next room, and their TV, well into the early hours. Overall though we enjoyed our stay and would happily stay again.

trevor c


This is my 5th visit to this hotel and my forth with my son.The location is ideal for our needs close to the tube, various restaurants,shops and parks nearby.The staff as always were friendly and excellent,our room was cleaned daily and our air conditioning unit kept the room at a manageable temperature.I asked for a quiet room and Ibis delivered on that score as we could hardly hear any outside or internal noise.The breakfast was good although maybe slightly more variety would enhance the experience but still a great way to start the day.I see some people had mentioned about lack of reception but i noticed no difference,staff were always on hand to check people in etc.The one addition which would make a difference is a mini fridge as most other branded hotels offer.All in all another great stay and God willing see you again next year.



This hotel is excellent and very straight forward. Decent rooms, easy check in and a nice location. The hotel has a restaurant as well making it easy to have a drink or light meal. Overall good place to stay for the right value.

Bengt C


Thank You! Very Good! Clean and fresh! Friendly and helpful staff! A very good location with good communications to the City and affordable with taxi to Heatrow. Close to an excellent mall with a lot of restaurants and shops.



we stayed in the ibis shepherds bush for a weekend visiting our son it is the fourth time we have stayed at this hotel,its easy to access from either the underground at shepherds bush on the central line or shepherds bush market on the circle and also the hammersmith and city line,threr is also an overground stop.the hotel is just 5 minutes from the westfield shopping centre and various bars and restaurants/cafes.we arrived at 10.50 and our room was ready which has always been the case when we,ve stopped here.the rooms are clean and comfortable the staff very polite and friendly.breakfast is ample with lots of continental and hot food aslo, there is a coffee machine to fill up when ever you feel like it.the bar is shared with the restaurant and prices for london are very reasonable.we would recommend this hotel as excellent value for money we have always enjoyed our stay here



The rooms were what you would expect an Ibis Hotel in the chain. They were clean and tidy, with daily servicing. The greatest advantage of the hotel was its location across the road from the London Tube Station. The restaurant was satisfactory, with a limited menu; however, across the road at the back of the station is a range of very good restaurants.



Great place to stay within a few minutes walk to transport, tube, buses etc and a large Westfield shopping centre. Staff were friendly and utilised their technology efficiently. We were pleased we included breakfast in our booking.



Reception was by far the best I have ever had at a hotel. Although the room was basic it had it all and also a very comfortable bed. We had an excellent stay and would stay again. Staff were all very polite and informed. Thank you.

Kristin A


ShepherdsBush IBIS was the perfect hotel for our week in London. Good size room, clean wood floors and a comfortable bed. We had a toilet issue and they quickly moved us to another room. Tube station across the street and the bus stop around the corner. It was great!



Disappointed. Apparently refurbished hotel but still, structure is old and has very poor acoustic isolation. Got woken up by people walking in corridor and in rooms next and above mine, early in morning and late at night. Room doors equipped with door closers that make them slam shut with a "boom" at all times of day and night. Water pressure in shower was very low. Asked to fix it yet nothing changed. Evidently because of poorly designed plumbing. This is not acceptable for an Ibis hotel, especially at GBP 140+/night! Staff were very friendly and helpful, on 2nd day changed room to highest floor on back of building and got some quiet time. Breakfast a bit poor when compared to other Ibis hotels. Close to underground station, close to fast food restaurants and convenience stores. Rooms have A/C which you do need in summer.


Ibis Hotel

ibis London Shepherds Bush - Hammersmith



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