Mercure Cairns 4.5 stars

Customer review rating (ALL Rating) 3.9/5 982 reviews

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15 Florence Street, Corner of Florence and Lake St, 4870 CAIRNS, Australia

Description

Hotel extras

The Mercure Cairns is perfect for both business and leisure travellers, offering a variety of room types from standard rooms to family and spa rooms. We pride ourselves on delivering warm, friendly service and affordable, comfortable accommodation.

Our accommodation(s)

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Room 1

Hotel location

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australia

GPS:-16.919012, 145.772888

Telephone
Fax +61 7 4031 2298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  982 reviews

TripAdvisor Rating  3.4/5  112 reviews

Customer review rating 4.5/5

Gavin D. J. Business - Confirmed reviews ALL

Dear Gavin, We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper, General Manager

Customer review rating 4.0/5

Mark F. Business - Confirmed reviews ALL

Dear MARK, We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely,

Disappointed

TripAdvisor rating 3.0/5

Pam S TripAdvisor review

Dear Pams, Thank you for your feedback, we appreciate your comments. Regards Matt Juniper, General Manager

Customer review rating 4.0/5

Kathleen S. Families - Confirmed reviews ALL

Dear KATHLEEN, We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper, General Manager

Customer review rating 3.5/5

Paul M. Couples - Confirmed reviews ALL

Dear PAUL, We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Matt Juniper, General Manager

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Other web-users rate our hotel

  • 427 reviews 8.2/10 Location
  • 758 reviews 6.1/10 Room
  • 632 reviews 7.6/10 Service
  • 81 reviews 1.7/10 WiFi
  • 331 reviews 5/10 Cleanliness
  • 205 reviews 4.2/10 Food
  • 139 reviews 6.8/10 Vibe
  • 134 reviews 6.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.