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All amenities

Room amenities

  • Air Conditioning
  • Air conditioning
  • Automatic wake up call
  • High-speed Internet in your room
  • Iron at reception
  • Operator wake up call
  • RJ 45 outlet
  • Safe deposit box in room
  • Satellite/cable colour TV
  • Sweet Bed
  • WIFI in your room
  • Work desk in all rooms

Bathroom amenities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Shower
  • Toilets


  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Sprinkler in room


Around the Hotel

Business stays

  • Company

    MNSTR HOME AFFAIRS&npsb;(0.3km / 0.19mi)
    NOVENA MEDICL CTR&npsb;(0.5km / 0.31mi)
    PROCTOR GAMBLE&npsb;(0.5km / 0.31mi)
  • Convention centre

    MBS CONV CENTER&npsb;(8.5km / 5.28mi)
    SUNTEC CITY&npsb;(5.1km / 3.17mi)


  • Clinic/hospital

    TANTOCKSENG HOSPTAL&npsb;(0.3km / 0.19mi)

Culture & Theatre

  • Museums

    ART MUSEUM&npsb;(4.8km / 2.98mi)
    NATIONAL MUSEUM&npsb;(4.2km / 2.61mi)

Parks & Leisure

  • Casino

    MBS CASINO&npsb;(8.5km / 5.28mi)
    RWS CASINO&npsb;(12.8km / 7.95mi)
  • Mall and Shopping Centre

    NOVENA SQR SHOP CTR&npsb;(0.5km / 0.31mi)
    ORCHARD ROAD&npsb;(3.7km / 2.3mi)
  • Movie theatre

    GV CINEMA&npsb;(0.5km / 0.31mi)
  • Tourist attraction

    MBS SKY PARK&npsb;(8.5km / 5.28mi)
    RESRT WORLD SENTOSA&npsb;(12.8km / 7.95mi)
    SINGAPORE FLYER&npsb;(6.1km / 3.79mi)
    UNIVERSAL STUDIO&npsb;(12.8km / 7.95mi)


All hotel services

Offered Services
Paying Services


  • Bus/coach parking area
  • Number of car spaces
  • Private indoor parking


  • Bathroom doors 32 inches wide
  • Comply w/ Americ. Disability Act
  • Reduced mobility facilities
  • Wheelchair access


  • Connecting rooms available

Business Services

  • High-speed Internet
  • Internet connectivity
  • WIFI access
  • WIFI at the hotel
  • WIFI in the communal areas
  • WIFI in your room


  • Babysitting on request

Business Services

  • Fax machine


Customer Reviews

Partnership with



The staff was very friendly throughout. From the front desk to the restaurant, they were always smiling and willing to oblige where possible. As an Accor member, the front desk was very helpful and I managed to get a room with 3 beds as my wife and I were bringing my two boys for this staycation. At the restaurant, they invited us to sit inside as we were early by 20 mins as they did the finishing touches before starting to serve lunch at 12 noon. The downside was that they did not have cutlery for kids. The room had 1 cup with lipstick stains and another with grains of instant coffee from the last use. When the kids dropped their toys under the bed, I was surprised to see the amount of dust under the beds - looks like it had not been vacuum for weeks. The people at ibis were service oriented and I think they did a great job; the housekeeping can play catch up.



The service was great. U got a phone with unlimited call and internet so u didnt need to buy a local phone simcard. The breakfast was great with very reasonable price. Not a lot of kind food but it's ok. A lot of vegan menu so my husband can eat. Welcome drink is very standard. The location 10 min from MRT. 3min to fairprice supermarket. 10 menit to local foodcourt and boo tong kee. A great place to stay. The shuttle bus just pick up from mrt novena.



Good location, near Shopping mall, MRT and have shuttle service to hotel or only 10 minute by walk. Good service, my room air-condition not cold but staff try to fixed it, and I like handy phone service that make my trip comfortable and wonderful.

Allan D


Commedation to F.O. Sheryl who did great job in accomodating us and attending our needs. Room is average in size. Location is accessible. Environment is good I feel safe in staying here. No guest service available.

Gualtiero C


A real pleasant hotel in the expensive Singapore. Nice clean and confortable place to stay for a business or sighseeing visit in Singapore. Good value for money! A real good stay without spending too much!



Location is not very good, in order to use metro as public transfort you have to ride a bus for 3 stop from hotel to Novena station. Also they have shuttle but time table is not good. there is no shuttle afer 20:00 for saturday and sunday. Wifi was perfect. Cleaning was perfect. Breakfat was good but hotel was crowded, you have to wait empty table every morning. There was a tea, cake corner , when we asked to waiter he said that they are allocated to members. Nobody in reception informed us that we can use this corner as a member.



Going to or back from working office is very convenient as hotel provided shuttle service to the nearby MRT station. Shopping Mall is nearby which is also convenient for looking food to eat or buy grocery goods as well.



This trip back to Ibis, noticed a vast improvement from the counter staff especially the staff by the name of WIN as after my complaints, he escorted me to the room to Ensure the air conditioning is in working condition but sadly to say the shower door was a nightmare as the water keep flowing out to the floor and resulted to having to be very careful otherwise accident may happened. Do take if you have senior people with you.



We really enjoyed our time at Ibis. Clean rooms and excellent service etc.The free shuttle to Novena MRT was very useful but would prefer longer hours particularly on weekends which has a decreased service times. The room is small but adequate (we only used it for sleeping anyway!) and the free mobile phone was very handy and a big plus.



Excellent and friendly service right from shuttle pick-up point and throughout my stay. Room was upgraded as per my online requests with no extra charges and check-out extended till 3pm. Requests for additional amenities were promptly attended to and with a smile. Extremely pleasant stay and shall return again to enjoy such pleasantness.



Good location with lots and lots of local culture around. Easy walk to Novena MRT but a free curteosy bus was provided. Fabulous breakfast as well. Daniel at reception was particularly welcoming and had some local knowledge for us.



It was really surprised when We checked in to Ibis Novena Singapore, the reception informed me that the reservation already included with B/F, since I didn't buy B/F I informed her that maybe she was wrong, but she insisted that the reservation on the system included B/F even she gave me merchandising 2 nice cap. In the room I got called from the Manager that informed me that We were chosen as "Guest of the Day" As Guest of the day we got free B/F, merchandising, Free Mini Bar, a plate of Fruits, Personalized welcome card. Thanks to Ibis Novena teams, surely comeback when we visit Singapore next time



After staying at a string of four star hotels throughout Malaysia, we thought we would drop a star level in Singapore to save some money in this much more expensive country. While the size of the room was much smaller than our five member family was used to and the breakfast buffet far less fancy and extensive, we thoroughly enjoyed our five night stay at the Ibis in Novena. The staff were very friendly and accomodating. As a Silver member we were really treated specially and the kids loved all the special attention. The stay at the Ibis was really the highlight of our hotel experiences on our four week holiday.



Short 2 night stay for work-related meeting at TTSH, Singapore. Walkable distance. Good amenities around. Useful shuttle to Novena MRT although it ends pretty early in the late evening. Very good wifi. Bathroom amenities lacking especially difficult to squeeze the shampoo and sopa out from the dispenser, housekeeping hadn't clean the room when we check in at 230pm. Tad disappointing there.



The hotel seems like no mans land at parking area as cars was always block at the parking area, and the check in system is not organise at all and no point using their so call online check in even they confirm room key is ready via sms but room still not ready. Lastly the reception staff need to retrain on what is hospitality industries all about.



A typical IBIS hotel, clean and efficient. Used historically (multiple times) as the most economical of the Accor hotels in Singapore. Good breakfast and helpful staff. I needed an umbrella and was quickly referred to the grocery store across the street.



The Hotel is comfortable and clean. Friendly & helpful staff. The hotel is not far away from Novena Square MRT Station about 10 minutes walk. Wifi is good. Every room get smartphone so we can bring the smartphone if we go out and help us to find location or map.



Rooms are clean and equipped. Location is a little far from the MRT station, but they have a 30 mins shuttle, or it will be about a 10 mins walk to novena square/MRT station. Plenty of good eats in this area though Though the front desk could have more personnel to keep guests from waiting a long time for check in and check out.



Stayed at this property as it was one of the cheapest accor property listed. Rooms are similar to ibis bencoolen. There's a shuttle bus to the mrt station every 30mins. However, you'd need to call the hotel for pick up on the return. This wasn't an issue since the hotel provides a handy phone mobile in your room to make free local calls. Astonishingly the handy phone always seemed to be out of battery at each of my check in. Staff should ensure phones are fully charged for when the next guest checks in! Welcome drinks were the usuals including mocktails. I did not get an upgrade with my plat status. There's some eateries nearby within walking distance. There's a famous chicken rice place as well as a hawker food market. There's also a small mall with other chain eateries and a supermarket. Mc. Donalds and KFC are a slight walk away.



Small state rooms, even smaller ensuite bathroom. Pretty decent for solo travellers and/or couple. No in-room dining service due to the limited space. Breakfast was nothing special. Staffs are friendly and attentive.


Ibis Hotel

ibis Singapore Novena



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