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NEARBY HOTELS

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All amenities

Room amenities

  • Air conditioning
  • Sweet Bed
  • WiFi in your room
  • Work desk in all rooms

Bathroom amenities

  • Accessible bathroom
  • Full-length mirror
  • Toilets

Security

  • Emergency info in rooms

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Around the Hotel

Parks & Leisure

  • Botanical gardens

    BOTANIC GARDEN&npsb;(2.3km / 1.43mi)
  • Tourist attraction

    BELFAST CASTTLE&npsb;(5.9km / 3.67mi)
    BELFAST ZOO&npsb;(8km / 4.97mi)
    TITANIC QUARTER&npsb;(2.9km / 1.8mi)

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All hotel services

Offered Services
Paying Services
Offered
Paying

Accessibility

  • Reduced mobility facilities

Business Services

  • WIFI in the communal areas
  • WiFi in your room

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Customer Reviews

Partnership with

donnymathieson

2

Caravan type accommodation. Very basic and clean but same price as a REAL hotel. Wont go back unless desperate . Reception Service fine( unless they are away cleaning the kitchen or one of their many tasks) Absolutely HATE the continual text and email prompts to invisibly check in and out. Fine view of the building site next door. Luckily no building on a sunday! I don't need fancy but for £122 + with no breakfast I do need better.

quentin0607

2

The hotel is well located and comfy. You have everything you need in the room. However, our room was VERY smelly. A strong cigaret smell, that no one could not miss. We arrived late and had no other choice to accept this room as it was the last remaining, but nothing was offer to compensate this bad experience!! Without exagerating, the smoke smell could be felt from outside of the room...

valeries524

2

I often stay in hotels from this chain when I need a basic but clean room and shower while travelling up and down France or at airports so booked in Belfast for a quick overnight stay. I was appalled at the difference, the room was dirty and during the night the smell of stale cigarette smoke got stronger and stronger, when I opened the window blind in the morning the windowsill was covered in ash. I know this is a basic hotel, but I didn't need frills as it was just a bed for the night and shower before my meeting next day. However I do expect a room that has been hoovered, dusted and cleared of the previous occupants debris. I reported this to to the reception staff, who were apologetic and on complaining to Accor with the photographic evidence I am assured the cost of my stay will be refunded- thank you, but I shouldn't have had to complain, this is basic service to your customers. Lots of overseas visitors, what will they think of this country? It is close to the City Centre, shops and restaurants and free coffee in reception 24/7

DiegoQuintanilha

5

Cozy, clean and beautifull room, great reception and an excellent service overall. We stood for quite a short amount of time, but we are definitely coming back to stay a good couple of days and enjoy the awesome service.

Frank G

4

Great location standard etap room Helpful staff Plenty of food outlets and bars in the area Free coffee ironing board on request Attractions and town centre all within walking distance Stayed here seberal times before Cheap and cheerful

Kinga J

5

Perfect choice for the couple of hours overnight stays. Easy to find, walking distance from all main sights. Great service, easy style typical of ETAP hotels. Would stay here again if again in Belfast.

mmb0

3

Indeed a hotel suitable for low cost travel. Staff were friendly and helpful. There were no coffee or tea maker in the room but you can access it by the lobby. No hairdryer in the room but is available by the desk for borrowing.

TJGall

5

Room rather small but it has all you need. Would be better to have more places for one's clothes. The wide choice of options at breakfast was a nice surprise. As I never have a hot meal then it's absence was not a problem for me.

Sharon J

3

Basic but clean although had a hint of cigarette smoke. Only small bar of soap - no shower shampoo/ body wash dispenser. No hairdryer. Would I stay again again? Maybe. Was convenient for Waterfront and town.

Shane M

2

Walking in and the reception wwas welcoming and it looked great, but the room was tiny, toilet like an airplane toilet, burn on the window from cigarettes or something the whole thing felt closterphoic. The staff were fantastic in check in and handling of the complaint. They Offered refund and went to premier inn in cathedral quarter for less money and had a fantastic experience. Def not worth the money compared to sister company ibis

Vicci E

3

Couldn't fault he hotel itself - clean and the staff were really friendly. Breakfast good value at £5.50. 10 minutes from the city hall and shops The only issue was the very noisy nightclub next door. Despite our stay being Monday and Tuesday evening - the music continued long into the night and despite shutting the window - still heard the consistent hum of the base. Not sure when it stopped but it was long after midnight. I would recommend this hotel but try and get a room with a odd number so on the other side

susanhN7524KR

3

This was the first time staying at the Etap, I usually stay at the brilliant Ibis City Centre. My stay with the Etap was very disappointing. The toilet had a very strong smell of urine, it honestly smelt like a mans urinal. There was a blood stain on the shower door. My room over looked what I thought at first was a pleasant bar, but later turned out to be a total nightmare. Loud music and other noise lasting until 2am. That night I must of had just two and a half hours sleep. Wasn't able to open the window. I recommend eating breakfast in the local weatherspoons, excellent value for money I think the next time I'll be booking the Ibis, it might be slightly dearer but well worth it.

937ciang

1

There is a nightclub next door open till 2 so you won't be be able to sleep.you can hear everything from the road below even up on the higher levels Showrr smells of damp. Shower head was covered in mold. Breakfast has a poor selection.

mdo175

2

First experience of an IBIS hotel. Unfortunately not a great one. The hotel is around a 10 minute walk from the central bus station so we were pleased with its location in relation to all the local amenities. However, no more than a metre from the front entrance, I managed to walk into a pile of dog mess. Not exactly the hotel's problem, but an early indication of the experience to come. On reaching the desk, shoe in hand, I was met with a completely blank stare from the manager as I tried to explain what had happened and if I could use their toilets to clean off. I was not told that the toilets required a keycard so had to sneak in behind another guest. I felt this was fairly poor customer service from the get-go. On my return to the lobby, I was told that we were unable to check in until 2pm. This was odd as, when we booked our rooms online, we were asked to provide an arrival time. Knowing our flight would get us in early, we'd specifically selected pre-12pm. Apparently they only take this info for general awareness but, if it has no affect on check-in, it baffles me as to why they would need it. I should add that there was no thought to ask if I was okay or if they'd taken any action to clear up the mess outside but, again, I suppose it was not exactly their problem. They did take our bags into storage free-of-charge though. We then left to come back later. After several hours getting our bearings, we returned to the hotel around 4pm and checked in. The rooms are very basic and there's no separate bathroom (bear this in mind if you're sharing with a friend/family member). Unfortunately mine smelt of foul bleach, enough so that I asked to switch. My colleague's was fine, but my replacement was not too much better. I bought an air freshener to try and improve it as best I could. Unfortunately there was not much I could do about the loud music playing until 3am. The hotel is situated above a club courtyard and, even four floors up, the music was blaring through the window. My colleague had much the same difficulty sleeping. Breakfast is provided at £5.50 per person but, based on our poor experience, we chose to venture out to some of the very reasonably priced local cafes. We were incredibly tired for our next two days of conference talks so a quality coffee each morning was something we were both in strong need of. If a return trip to Belfast were on the cards, we would not be choosing this hotel again

Brian B

5

Very well located purpose built hotel, short walk from Europa Bus and Train Stations and city centre attractions . Good sized en-suite bedroom with comfortable beds, table and chair, wall mounted television and adequate hanging and shelf space for a short stay. En-suite shower, toilet and wash-basin. All fixtures and fittings were in first class condition and the room was cleaned to the highest standards. Good choice of items served at buffet breakfast, sufficient to satisfy any appetite.

Margaret B

3

The location was good. Staff very helpful, room clean and a good size for a budget hotel. Breakfast ok. The only moan is that there is a night club next door, unless you have a room away from the road you will find it noisy, but if you are going to the night club the etap is ideal.trip

T9034NZhelenc

1

Never again. There are other hotels in the area which offer greater comfort for less money - Park Inn for example. The speakers from the pub next door may well have been placed on my pillow - zero soundproofing. No alternative room offered.

Rachel M

5

so happy with our stay here, it was our first time to stay in belfast, the city is beautiful and this hotel is in the heart of it all, will definitely be back, room was clean and big shower, breakfast was plentiful and staff were all friendly and very helpful 10 out of 10

Stewart T

1

Terrible hotel beds werent made no tea and coffee. No shampoo or shower gel had to ask for clean towels on saturday. Booked in for early check in but didnt get room till 3pm. £1.50 for tea £2 each bag left when booking out

Francisco M

3

Though not fantastic, the room was a good value for money, at least from the moment that the Pub/Disco, Filthy McNasties beside it closes (around noon or 1AM). Up until then, even in the fourth floor the noise isn't stopped by the closed window. Breakfast on a sunday was also quite an hectic experience, by 9:30 there was no bread, croissants, cutlery, etc...

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