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All amenities

Room amenities

  • High-speed Internet in your room
  • WIFI in your room


  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room


Around the Hotel


All hotel services

Offered Services
Paying Services

Business Services

  • High-speed Internet
  • Internet connectivity
  • WIFI access
  • WIFI at the hotel
  • WIFI in the communal areas
  • WIFI in your room


  • Outdoor car park, underground garage PLN 45 per day
  • Outdoor car park, underground garage PLN 45 per day


Customer Reviews

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i have only positive points for this hotel. Near by most attractions; staff always ready to help, rooms are clean and price affordable. Breakfast is good and if you pay it together with the hotel reservation, is possible get a good price for it.



Ibis Krakow Stare Miasto is 3 minutes walk from the station and shopping mall, and also few minutes walk to the old town. Staff are very helpful and friendly. The room is spacious, comfortable and clean.



Location near Krakow central station and shopping mall and short tram ride/walk to Old Town made this a good choice. Breakfast a little pricey for Krakow but a good spread of hot and cold bufeet items. Room was clean, comfortable and everything works. Staff were helpful.



I have a Gold Status on Le Club AccorHotels and I spent two nights between 1 and 3 of June in Krakow (PL) in Ibis Stare Miasto hotel. I parked properly in the hotel's “secure” parking place. In the immediate right neighborhood, there was a blocked parking place - the space is used by the hotel suppliers because there is the access to two utility doors. During the stay in Krakow I did not move the car from the hotel parking place. At the last day, I found my car hit in the right rear door. I informed the person at the hotel front desk (Aleksander) and I asked for the video recording. There are at least 3 video cameras that cover the hotel parking (I have picture with all of them) . He informed the hotel maintenance manager about the problem and the answer receives was: “we cannot access video recordings without the police's agreement”. I filed a complaint to the Krakow Police and I will do the same when I will arrive in Romania. I mention that it is about a 30000 EUR brand new car and the repair is worth around EUR 1,000. But to the answer of the authorities, I'm just being harmed, and that's just because I stayed in an Accor hotel… I am very disappointed and I will share this experience with all my friends and business partners. Probably this was my last visit to an Accor hotel.



The hotel is located very well, next to the train station and galeria that is open till 22.00 hours. The service is very good. For the moment, infrastructural works and trafic makes the location less attractive.

Tyronne W


The hotel is located just next to the Krakow central station, under the shopping mall. If you're relying on public transport like myself, this is the place to stay. There's a tram station right next to the hotel, three tram stops on the tram #3 to the old town. The Oskar Schindler museum isn't far away from the hotel. The staff is very helpful and friendly. They helped me out over and beyond their ways to help me get to the places I wanted to visit. The staff are highly professional and fully aware what customer service means. They made my stay very pleasant and save a lot of time. The only complain is about the room temperature, which was a bit warm to my liking.



IBIS Stare Miasto Krakow - Hotel is in an excellent location close to the old market square. Staff are helpful, friendly. Room is basic but clean. I also obtained the all you can eat buffet breakfast. The breakfast is OK but over priced for what is available. I would definitely go back and give this establishment a thumbs up.

Jorge R


Located within walking distance from the train station and the Old Town. New hotel with very clean rooms. The bed was confortable.The bathrooms were clean and functional. The staff is EXCELLENT. I was lucky enough to join the hotel staff for a party to celebrate their 5th birthday and my intention is go go back next year to join them for their 6th birthday party!!!



A brilliant base for easy access to all the highlights of beautiful Krakow. Near to the central station, five minutes from the market square and the fabulous architecture of this varied city. Transport is very efficient and cheap as is the food. A wonderful city to visit.

Jose Luis G


It is worth the value. It is closed to the city centre (15-20 min walking). There is a big shopping mall in front of hotel where you can get whatever you need for your stay. No need to look for another option. Also the airport is 20 min by train from the main train station located in Galeria Krakowska (shopping mall in from of hotel)



Hotel in great location,good restuarant and friendly staff. close to train station underground and very easy to walk to center. Could not be better, It is also close to the big shopping precient that sells most things. Would use again.



Overall good. Staff in the reception are very friendly and nice. But Tooth paste, brush, shaving kit should be complementary and not charged to the customer if needed. These are Basic as this Location is not a Budget Hotel. If normally priced some small things should be complimentary.



The receptionist that checked us in was super thoughtful. I was with an injured foot at the time, and he immediately checked us in the room closest to the elevator. Plus, we asked him to make a call for us, as we don't speak any word of Polish, and he did it very willingly and with a smile. The room was also very comfortable and cosy, although the heating was not working 100%. But overall, it was a very nice stay.



The hotel is nicely positioned with only 10min walk to old city center and 1min to main Krakow train station. Rooms are nice, small and clean. Breakfast is with a lot of options and possibilities. There are apples available at reception desk for free. I would highly recommend to business and leisure purposes.

Karol G


Staff are very helpful which very quickly reacted to problem with my room. Breakfast was ok - standard in Ibis. For the price this hotel is very good option for people looking for a hotel located very near to old town and central station.



A short 10 minute walk into the old town. Very close to main train and bus station. Great snacks available at the station. The restaurant at the hotel was not bad, we had dinner there one night of 4 night stay.



We stayed 6 nights in this hotel. We received a friendly welcome and checkin was very easy. Our room and bathroom were well maintained and clean. Breakfast which was included in our rate for the first night was very good. We found the bed mattress (topper) a bit strange at first but adjusted within a couple of days. The hotel is about 10-15 minutes walk to the old town but quite an easy and pleasant walk. The tram and buses run from directly out side the hotel. There are 2 supermarkets at the station which is 5 minutes walk. Overall a lovely stay and we would certainly recommend it to others.



The location is very convenient, to the shops, to the railway and bus stations, and a short walk to the old town. The staff are helpful and friendly, the breakfasts are Ibis standard, the bed's comfy.



Excellent Hotel in Krakow All STAF of the FRONT DESCK suport us with Excellent Services about the CITY and PLACES TO visit in the City and how to arrive to all this places a spaciky Mr. Alexander The Room was CLEAN and PERFECT ARRNGED The LOCATION IS MORE THEN PERFECKT



Started a little fraught as we were asked if we wished to purchase breakfast for the two mornings. I had printed off a copy of the booking which was handy as it said included under breakfast option. After a little discussion it was agreed included meant that I had already paid for it so that was that. Then we were asked if we wished to settle the bill which was fine except it was for the rate prior to the use of 2,000 points which had brought the price down. Again we had a little discussion and I showed the printout which eventually the receptionist agreed was correct and the correct rate was paid. That little bit of nonsense over everything else was excellent. Room clean, comfortable. Breakfast a little different from what we are used to but very tasty and set us up for the day. The location was excellent right by the station, transfers from the airport the vast sum of 8 Zl's and a train every half an hour. Krakow a beautiful city and easy to get round. Trip to the salt mines arranged via front desk was superb. Will return...


Ibis Hotel

ibis Krakow Stare Miasto



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