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All amenities

Room amenities

  • Air Conditioning
  • Air conditioning
  • Automatic air control
  • Automatic wake up call
  • Manual temperature control
  • Operator wake up call
  • RJ 45 outlet
  • Sweet Bed
  • WiFi in your room
  • Work desk in all rooms

Bathroom amenities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Shower


  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room


Around the Hotel

Business stays

  • Company

    BANCA BSI&npsb;(1km / 0.62mi)
    BANCA CORNER&npsb;(1km / 0.62mi)
    BANCA POPOLARE SONDRIO&npsb;(1km / 0.62mi)
    CERBIOS PHARMA&npsb;(4km / 2.49mi)
    IBSA&npsb;(4km / 2.49mi)
    KERRHAWE SA&npsb;(8km / 4.97mi)
    MERIDEL SA&npsb;(8km / 4.97mi)
    SORGENTE SA&npsb;(1km / 0.62mi)
    UNIPHARMA SA&npsb;(4km / 2.49mi)
  • Events centre

    PALAZZO DEI CONGRESSI LUGANO&npsb;(1.6km / 0.99mi)

Culture & Theatre

  • Art and Culture

    ARTE MODERNA&npsb;(0.8km / 0.5mi)

Parks & Leisure

  • Amusement park

    SWISS MINIATURE MELIDE&npsb;(6km / 3.73mi)
  • Botanical gardens

    PARCO CIANI&npsb;(1.6km / 0.99mi)
  • Casino

    CASINO DI LUGANO&npsb;(1.5km / 0.93mi)
  • Mall and Shopping Centre

    FOX TOWN MENDRISIO&npsb;(14km / 8.7mi)


  • Golf course

    AGNO&npsb;(7km / 4.35mi)

Surrounding area

  • Lake

    LAGO DI LUGANO&npsb;(0.2km / 0.12mi)

Tourist info

  • Tourist information

    LUGANO TURISMO&npsb;(1.5km / 0.93mi)


All hotel services

Offered Services
Paying Services


  • Ramp access
  • Reduced mobility facilities
  • Wheelchair access


  • Boat excursions (nearby)
  • Golf (nearby)
  • Golf course 9 holes (nearby)
  • Indoor tennis court (nearby)
  • Outdoor tennis court (nearby)
  • Pedal boat (nearby)
  • Private beach (nearby)
  • Tennis (nearby)


  • Massage (nearby)
  • Solarium (nearby)

Business Services

  • WIFI in the communal areas
  • WiFi at the hotel
  • WiFi in your room


  • Private indoor parking

Business Services

  • Fax machine


Customer Reviews

Partnership with

Barry H


The only problem with this hotel is the extremely poor quality of the breakfast. There was no hot food at all. No bacon, no sausage, no scrambled eggs. The only salad vegetables was some tomato. It would have been a good idea to have capsicum and cucumber. The breakfast is only a poor continental.



The Hotel is well situated within a few minutes walk of the lake and about a 15 minute walk away from the town centre which is one of the cleanest public places i have ever seen. The hotel is well maintained and the staff are very helpful and knowlagable about the local area. I thoroughly enjoyed my stay and will return.



in advance check in (Accor app and mail) available but not implemented at réception desk. upon arrival, nothing ready. free public transport ticket not spontaneously offered at check in at the desk, but just given after request (advertised from Ticino Tourism Board, not even described in the hotel description on Accor)



We had requested for a room on the top floor with a lake view and our request was honoured. The room was clean and as usual we had the very comfortable Ibis bed and pillows. The only thing missing in the room was a kettle for making coffee and tea. The reception staff Girum was very friendly and pleasant. The location of the hotel is very convenient as the bus stop is just a short walk away. Also, the beautiful lake is just a walking distance and the restaurants too are close by. Migros and Denner are close by.



Hotel is well located, a few steps from the lake where at Lugano Paradiso stop you can start a boat cruise (worth it, we did two!) and from the cable car to Monte San Salvatore (worth it too!), 15-min walk from the city center. Friendly and helpful staff. We made use of late check-out facility. The room was proper, rather expensive, but comparing to Swiss price standards it was still acceptable.



Very hard mattress and something that resembled a pillow, but very hard and flat. Neither my spouse or I got much sleep. We finally pulled out our travel neck pillows and that helped. Location is near a bus station, but can be tricky to determine which stop. Website is not helpful for directions.



This Ibis Hotel is well located, close to lake and to the city center historical area, with a good infrastructure. The breakfast was good as well. The attendant was very nice and helpful. Unfortunately I didn't write her name down

Claudia E


Very friendly and helpful staff. Great location. We had reduced prices for some visits and excursions, thanks to a permit the hotel reception gave us. In IBIS hotels In some other countries we used to have a little fridge, a kettle and slippers in the room. These were some missing details, Otherwise everything was ok. Apart from that, we would appreciate to have some more hooks in the bathroom and that is for all IBIS hotels.



I really enjoyed staying here. Nice clean room, good price, and good location. The hotel was easy to find, and near everything we wanted to see. The staff was very friendly and accommodating. We would stay here again.



The Ibis Lugano Paradiso is, as the name suggests, in a suburb of Lugano called Paradiso. This should not put people off as it is close to all the facilities needed to have a successful holiday. The hotel, itself, is modern and part of a building sharing 3 different standards of Accor hotels. The rooms and facilities are those you would expect to find in an Ibis hotel. It has very comfortable, upgraded beds. The breakfast room is light and airy and provides a good choice of continental style breakfast. The staff are very good and very helpful all the ones we came into contact with spoke good English as well as German, French and Italian. Being out of Lugano the hotel offered very good value for money in a generally expensive part of Switzerland. The hotel is only a few minutes walk from Paradiso station (2 minutes by frequent train to Lugano); just across the road from the funicular to Mt San Salvatore; 5 minutes from the lake and the Paradiso landing stage and close to the bus stop for the number 1 bus along the lake shore to Lugano center or the number 2 bus via Lugano main station and the funicular to Monte Bre. We took advantage of a Ticino Discount Card (not available during the winter months). For 87 Swiss francs it gave use 3 days out of 7 travel on most buses, trains, boat services, mountain railways and cable cars in the Ticino area as well as free or discounted entry to numerous attractions. Swiss Minature at Melide is particularly worth a visit - and not just with children. In the area of Paradiso there are a number of restaurants with plenty more in Lugano itself. It takes about 20 minutes to walk into the town following the lake shore. All in all the hotel Ibis Paradiso represents a good value base from which to explore this wonderful area with or without a car.

Thomas S


Everything was very nice, The rooms are very comfortable , breakfast was perfect. Also the persons at the Hotel was very Kind, and always has a helping hand . The only thing is that the parking is very expensive ,

Johnny E


Nice staff and a very good standard both regarding the rooms and the breakfast. Good and safe parking for the car in the parking house under the hotel. Walking distance to the beautiful lake and to the old town in Lugano.



I was in Lugano for a few days to drop off my daughter at University. The hotel was clean, comfortable, has parking, is in a convenient location and is a great deal. There is some nice restaurants nearby, easy access to the lake and the highway. What more could you want?



This hotel is new and very smart. There needs to be more than one lift as the same one is used for Ibis and Ibis Budget located next door. Only other comment is that you have to give your mobile phone number and wait for text to be able to use WiFi. (Why so complicated?)

Mike T


It's in a nice part of town, the staff is very nice but they were unable to make the air conditioning in the room function. So we sweated through the night in the 30C heat! I think some of the cheaper (this was not a cheap hotel) in the IBIS chain have placebo climate controls in the rooms, that actually do not work, or are controlled centrally with no opportunity to do anything in the room.

Ricky H


The service of the hotel is very good and at good location. The staff are friendly and polite. The wifi connection is also good. I most like the breakfast and is recommended to try. The room is clean.

Marco R


IBIS is delivery what you read on the tin: no surprise and a standard one might rely upon. No frill, but the Internet access (Wi-Fi) is free and has good speed. Breakfast is not included, but this leaves me more choice!



Amazing finishes, very modern, really clean, friendly staff, close to the lake (room was with view of lake and monte bre') and overall very good value for money. Definitely a must go-to when in lugano.



Extremely good customer service and care from the chap who served us. Did not know his name but you could not ask for more.A brand new hotel. Thank you. We asked him where we could get a good dinner and he recommended La Cucina di Alice. We sat outside near the lake and had a wonderful meal with wine. The waiters were very good and friendly too. Enjoyed Lugano very much and would happily go back another time. The best customer service from the Ibis hotel you could ask for.

Carlton M


Hotel is new and very good. It is a 15min walk from the centre but for the room rate for it is still well located. Great parking though not a lot of choice of Restaurants within 5mins of the Hotel. Would overall recommend this for as a value for money Hotel in a town that is generally over priced


Ibis Hotel

ibis Lugano Paradiso



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