Capacity up to40 people
Area up to50 m²
On line reservation asked me to pay now or at the hotel. I check pay now and I was issued a message reservation paid already, nothing to pay at the hotel. When I get to the hotel, they asked me of my card and did not get me a room until I paid. Could not confirm with my bank whether there was a double charge to my credit card. this is not a very good way to welcome guests. Rooms need to be re-purbished: light flickering. Towels very old too.
A good hotel; food was satisfactory; room was neat; workers were helpful; plenty of television channels were available; coffee and tea were available in the room; there was an electronic kettle to boil water; a bottle of pure drinking water was available.
After a long day of traveling we took two rooms, one of the rooms (mine) had a stale smell to it as did the bed, i should of got the rooms changed but we were tired and it was well into the evening. Breakfast was quite good
The staff were superb - very friendly and competent. However, there was a strong smell of sewerage throughout the hotel. This is obviously a health hazard that should never be allowed in a hotel of this caliber!
The workers are damaging the brand... Too many problems the state of cleanliness of the hotel is a problem... The service is very poor... They answer quickly yes sir without understanding a word of what you have requested and deliver you rubbish... Security is a concern as well as access is liberalised to the room floors and not by card access.
It was cool, the setting worked for me... Could be as dark as I wanted. However, I could hear people talk as they walk past and that wasn't so cool. I felt people outside could hear me too. Also, a bulb was flat but this didn't really bother me.
I like it and I will recommend , break fast was good and staffs was very friendly, the position of the hotel was good! Very close to the international airport which made is easier to connect to my flught! Always book my room with ibis!
Small but good and clean room.The bed was comfortable and I had a good sound sleep after an 8 hours flight from europe. The hotel is very close to the airport and it took me roughly 15 to 20 minutes to get to the hotel.The hotel compound is well protected by security guards.Food was okay and the bar as well.I was not offered a welcome drink as I was supposed to as a leclub silver card member.All in all,it was a good experience.I spent 6 days in the hotel on a business trip.
I paid for a night up front as part of my visa application requirements, but due to the Nigerian Embassy not being able to issue visas to South African citizens as there is an apparent shortage of Visa Stickers I had to cancel my trip. Unfortunately I wasn't contacted by the hotel to confirm when I was due to arrive or to check what happened when I did not arrive. Previously I was quiet satisfied with my stay, but I am left a little concerned over the lack of interest in patrons health and safety.
Clean accommodation and very good service by the staff. The hotel is in a very strategic location near the International Airport. The food was served hot and delicious. I recommend this hotel for families on vacation and for business meetings.
Good location but in dire need of room refurbishment. Spending seems to be on public areas and poolside rather than spending money even to replace a faulty toaster!. They need new mattresses and pillows (especially) in the rooms plus general refurbishment of the peeling laminate. They now have Golden Tulip opposite and I will be looking at that next time.
Totally disappointed with how the basic services in the hotel has gone down in few months...Running water stopping in between shower,bad T.V picture quality and terrible internet reception..Before I forget...Go with your ice if you need one
This hotel does not clearly honour the accor membership programme. I was not given the preferences i normally receive as an accor gold member in other participatory hotels. The lady that checked me in was just not interested in seeing my membership card, all she was after was my international passport which i found strange.
Helpful and friendly staff. Clean rooms. Nice environment. Safe and secure hotel location that is only 10 minutes to the airport. Good value for money. Late arrival is guaranteed. Great service. Quality bed and pillows that guarantee quality sleep.
Nice clean Hotel, nearby the airport. Good service and nice surroundings. Only no hot watter for the shower in the morning. Nice swimming pool and service on terras. Beside the buffer also good smaal snack card.
The hotel is close to the airport and in secure location. Very close to shops and amenities. The premises is clean and of international standard. Constant power supply, free WiFi and very polite and helpful staff.
I was very much satisfied with the services and i will always stay at ibis whenever i visit Nigeria. I will also recommend ibis to my friends. Keep up with the good work. One thing lacking a shuttle bus to the airport
Am ok but watch and improve for example the room I stayed this time had no fridge. it had in my last trip. The room is ok so also the location. The breakfast is fine too but I wish more options be made
The services were excellent, The room was neat and clean just as always.The location is as I wanted it - close to the the airport and exclusive. The amenities were world class and well maintained. The buffet service at the restaurant and the cuisine were perfectly delicious with varieties to suite many tastes. For always I enjoy all the services but for the free Internet WiFi that was epileptic throughout my stay
Not a comfortable one. Only shampoo in the hotel room. was traveling out next day through the international airport and behold, no body lotion, nothing of that stuff to make a guest comfortable. I even called front desk to request for the body lotion and response was negative. No room service.
ibis Lagos Airport
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