Capacity up to80 people
Area up to112 m²
Pubes on floor in bathroom. Unclean loo & poop stains in bowl. Felt like was in prisoner having my car keys taken by staff. We were not able to come and go to visit our friends and family without permission to leave
Good service, good but expensive breakfast, clean comfortable bed, shabby decor in room. Paint peeling in bathroom, carpet bare at seams. Very noisy from other guests ( and fridge, which we turned off), walls seem paper thin.
A very nice property...good value and excellent views over the river...staff were most helpful and considerate...the valet parking worked well. Normally stay at a Novotel but thought we would try the Ibis as its location was adjacent to the Novotel.
We enjoyed another stay at Ibis Hamilton where we enjoyed good service and great facilities at very good value. Only small criticism was regarding the bacon and the scrambled eggs at breakfast both being a bit below expectation. Otherwise all good.
Booked riverside King size bed, as my wife needed rest pre Cancer operation early next day, so comfort was important and not what we got. We received City side with Queen bed. Why, well they didn't come back and advise that no units available with east access shower was available river side. Actually paid for what we didn't receive, when told them at checkout, the reply was well we couldn't do what you wanted riverside, so we gave you less so be grateful!! Cant advise on service etc as system only reflects excellent which it clearly is not. Food and room service was o'k beyond that very difficult to be positive. Attitude was less than good and doesn't deserve my return business
Great location right across the road from the Centre Plaza Mall and everything was great! It had gym, restaurant in Hotel (very convenient), lovely paid parking, lovely views of the Hamilton River and the Hotel is in the heart of the shopping centre which is very very handy for shopping. Hamilton Casino is next door and that is why this Hotel is the best to stay at Hamilton.
Good welcome and service, tidy and quiet room, nice outlook over river and town. Bathroom a bit small but tidy. Great selection for buffet breakfast. Easy relaxed stay no hassles. Will definitely book again. Overall outstanding value
Really helpful and friendly easy going staff. Good location etc. Unfortunately there was a school hockey team staying. As kids are, they are not quiet, and while asking them to tone it down a few times, and they did for a while, realistically the hotel should plan much more carefully which floors they put guests vs schools in these situations. As a LeClub cardholder, I think it is not an unreasonable suggestion.
On the banks of the Waikato river with glorious views and absolutely stunning walks starting at the hotel. We wonder how the other hotels do any business - the location and the friendly staff make this place a must return place.
Always enjoy staying at the Novotel Ibis in Hamilton, great service and friendly staff, good location in the city. Lovely outlook over the river. Continous meals all day so very convenient for having something to eat later in the evening: eg: after the rugby.
Very tidy property and quite and handy to local eateries. Most certainly can walk to the local eateries so good for those who don't want to drive too far. The room we had had a view and this was pleasant. We had a complimentary drink at the bar and again the view was great and it was very relaxing
An excellent stay and would highly recommend this hotel whether on business or wishing to take a few days break.. Staff where excellent wan they went out of their way to help. Room, food, facilities were great
Good mid scale hotel, good staff, parking a bit difficult, breakfast average and the lack of a real restaurant was annoying. However there are 5 good restaurants within 50 meters of the hotel. 2 Italian, 1 Thai and 2 Indian
Arrived at 2pm and there was a bit of congestion in reception. Check in was very average, staff member did not ask if I had stayed before, didn't even tell me my room number just handed me my room cards in a little card holder. Felt pretty underwhelmed by the whole check in process. Room was great, everything we needed, love the blackout blinds. So handy to town, shopping, restaurants etc. Buffet breakfast was so yummy, great selection, lots of variety. Then there was the check out, pretty much same as the check in, staff member was trying to charge me for my breakfast which I had pre-paid along with the room. It was only Valet parking I needed to pay for. Took ages for him to be able to sort this out. The staff aren't that friendly I felt.
We used the hotel as a base for taking the grandkids to Hobbiton. The hotel is well located in the town centre close to shops and eating places. We ate in the hotel one evening and the menu was good with some interesting and tasty options.
Very pleasant first time stay. My wife and I are frequent Hamilton visitors for a number of reasons and found our stay at Ibis Hamilton a very comfortable over night experience. The room was small, but very clean and nicely appointed to meet our needs of a good night's sleep, changing clothing to attend a function and bathroom requirements. The king bed was extremely comfortable and there was little detectable noise from other rooms or the corridor. Staff were pleasant and helpful on arrival, in the bar and on departure. We will be using Ibis Hamilton regularly, should this level of service and hosting provision continue.
would stay again. Room had an awesome view. Staff very friendly. Only thing missing was cold drinks in mini-bar and there was only one small soap in the bathroom. Breakfast setting very nice. Great location only 1minute walk to mall
I normally prefer Mercure, Novotel and up, but I really like this Ibis Hotel Friendly check-in and out, always reasonable rates Always get given a good larger room, allowing me to do some work in reasonable comfort Central location
Very friendly staff Good breakfast Would recommend to anyone attending a conference at the Claudelands nearby Great veranda to have a drink on parking expensive :( Dinner food acceptable but not outstanding
Great location and comfortable hotel. Staff where helpful and accommodating. As we had 2 adults and 3 kids we booked 2 room which were a-joining rooms, which was excellent. Enough space for us all. The rooms had all your basic amenities and we had a great view. The buffet breakfast was lovely and the kids enjoyed it very much. The only down side was that the corridors seem very noisy at night with people and you could hear them from your room when you were sleeping. Definitely stay there again.
ibis Hamilton Tainui
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