Capacity up to300 people
Area up to300 m²
Convention centreCTR INT CONFERENCE&npsb;(0.5km / 0.31mi)
Events centrePALAIS DES CONGRES&npsb;(0.5km / 0.31mi)
Historic monumentPLACE DU SOUVENIR&npsb;(0.5km / 0.31mi)
Other attractionsGANVIE&npsb;(15km / 9.32mi)
I was disappointed that the Novotel is still under refurbishment, however, the Ibis proved very satisfactory for our business trip. The rooms are quite large by Ibis standards, and were extremely well appointed and kept maintained. The dining lobby area is spacious and airy, with an area of outside seating in the garden. All the staff were always extremely helpful and friendly, despite the hotel being full and very busy. The breakfast buffet included, was acceptable .. perhaps one of the weaker points. I missed having a gym (and others probably the lack of a pool), but it is an Ibis after all. Finally, closeness to the airport (and their handy free shuttle) and the embassy area is a big plus.
It was comfortable but could have been better. No special treatment received for Platinum member. Overall room was okay, but had missing soap. Most staff were warm and supportive. Limited food option also.
It was my pleasure to stay in Ibis Hotel in Cotonou, it's a nice place for stay and security also is Excellent. Everything was nice, instead of just couple of mistakes by hotel management. In my next business trip definitely i will stay in Ibis Cotonou.
Customer service was astounding. Very friendly and helpful staff. I am definitely using this hotel on my next trip to Benin. However; the hotel should not sell single rooms as double rooms. The rooms are too small to be used as double rooms.
Stay and room were good. Staff are more stubborn. Food at Novotel (which is besides IBIS in same compound) was good but service was very very slow and staff was not at all apologetic. I have a good relation with accor hotel group but Ibis marcory at Abidjan and Ibis cotonou is worst of all when I compare with other hotels in same group.
I made my reservation on line using my telephone and was surprised when I got there that it worked. Our stay though short, was very great. The room was well kept and the internet quality was excellent.
Hopeless service. Rooms a/c not working, been locked out of room unless I pay for my room in advance. Staff not helpful, too busy denying services to help out. No help coming from staff, no one coming forward
The quality of room is very good but cleaning was not done on time, probably there not enough cleaners on duty. Perfect location but not a good idea walking down to the adjacent hotel (Novotel) to have lunch and dinner.
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