Capacity up to40 people
Area up to150 m²
CompanyASHMONT BUSINESS PARK&npsb;(5km / 3.11mi)
MuseumsNATIONAL WATERFRONT MUSEUM&npsb;(2.1km / 1.3mi)
On the beachGOWER BEACHES&npsb;(12km / 7.46mi)
I stayed for 3 nights, of which for 2 days the room was not cleaned and no towels were changed. The towels were replaced only before the day of departure, after my visit at reception. The lady at the reception kindly apologized for the situation.
we have been to this hotel at various times of the year for almost 10 years ,the staff from the manager Kate to all the rest of the staff( we now class as good friends) are so freindly, we are at ease when we arrive and they go the extra mile if anybody have any issues The hotel is always spotlessly clean and tidy all through the property and it is just the right distance for Swansea city centre..
Dropped something on floor that meant had to move 2 seat sofa which exposed a lot of dust,dirt & old sweets from previous occupants. Sink waste blocked so water took forever to run away. General room cleaning not usual standard. Reported all of this to reception first evening but nothing happened. Reported again at time of leaving.
6 rooms booked on 11 Nov... lots of drunk youngsters and loads of noise throughout the night and early morning. Regular customer, but this one was not good. Breakfast staff also lacking in customer care skills.
The Ibis Swansea continues to offer great value, with staff who will go out of their way to make your stay special. They offer all the ibis brand reliability and this Ibis has a real Welsh and Swansea flavour with lots about the local area, very informative and with some staff welsh speakers an extra special welcome home to those who are welsh. The ground floor has been refurbished and offers relaxing and pleasant area to socialise, the lighting in particular has been very thoughtfully done. The bedrooms upstairs have the wonderful comfortable Ibis beds and for quieter rooms away from traffic ask for a room on the car park side. It is a pleasant stroll down through the Marina to where the Dylan Theatre and the lovely Seamans mission gallery. The Queens is a real taste of old Swansea with pictures of the old docks and home made food. The old pump house offers more stylish and gastropub style dining. A further walk past the statue of Captain Cat will take you to Swansea bay and a view of the mumbles- if you love a good walk or run, you can run along the sea front as far as the mumbles itself. A visit to Oystermouth is a real joy as well. Back at the Ibis the manager Kate and Danny Sam and all the staff will always be there to offer advice and help . The bedrooms are to be refurbished over the year to come we understand.
Another enjoyable and relaxing stay at Swansea Ibis. Staff always very welcoming, helpful and friendly. Enjoyed tasty, reasonably priced food in the bar and the excellent breakfast. Good parking facilities and comfortable rooms. We especially enjoyed the view towards Mumbles from our room. Have already booked for our next trip in December.
We have stayed at this hotel several times before. On this stay we found the hotel well up to its usual high standard. There was a warm welcome on arrival, and the service throughout our stay was excellent and friendly.
Standard hotel which is modern and well equipped, ideal for business or leisure visits. Pleasant staff and a good well proportioned breakfast. Have stayed here previously and will no doubt stay at this Ibis hotel again.
When I booked four nights b&B for two people for £153, I was a little concerned that the hotel may not be the best. I was wonderfully surprised that everything about the hotel was excellent. The staff were very helpful, the room was clean and the beds (i was in a twin) were very comfortable. Our room was on the front of the hotel and overlooked car showrooms. Not a problem for us as we were out until late. I would certainly stay there again.
The location of the hotel is good and check in was smooth. The room is basic and not the most comfortable. The sofa wasn't great and we mostly ended up on the hard wooden frame. The bathroom also stunk the whole time we were there possibly due to a leaking toilet. It didn't look clean anyway, especially the yellow staining at the bottom of the shower screen. Wouldn't stay again, back to premier inn even though you have to pay for parking!
This well located unpretentious modern hotel offered a very professional service on a busy Saturday evening with attentive staff , well placed room and excellent bed . Only slight disappointment was at breakfast the following day when a supposed croissant turned out to be a well disguised bread roll !
Enjoyed our stay. The staff are amazing they go out of their way to help in any way they can. Always polite and have a smile. The location is quiet and 5 mins in a taxi from the city centre. Lovely breakfast and plenty of it.
it was very relaxing ,the hotel is down near the marina which has plenty of night life, there are plenty of eating places in the area the town centre is not to far away ,the staff in the hotel are only to please to help you with any queries that you might have , we will be back to stay again soon
rooms are basic but certainly sufficient for our needs. beds very comfy and can be sure of a good nights sleep. Loads of room throughout with bathroom in particular and good shower. first class buffet breakfast, lots of choice.
My room was modern, clean and comfortable, with good shower/bathroom provision, excellent internet access, and very comfortable bed. The staff in reception, on the bar and in the restaurant were friendly and efficient. I enjoyed my breakfasts in the hotel.
Enjoyed our stay at the Ibis, with the wife and dog. Very good facilities and just near enough to the new marina complex. Excellent location for visiting family and friends and easy to get mumbles, traffic permitting in relatively good time.
A good budget hotel. Staff very helpful and friendly. Excellent choice of breakfast. Only thing I would recommend is requesting a room away from the main road....bit noisy. Bar area is spacious and well kept.
Will use this hotel again. Staff very helpful. Great to have breakfast included. Food selection was varied and suitable for all tastes and needs. Great to have free onsite parking and free WiFi. Although I was disappointed that there wasn't a Bible in the room, when I asked at reception they had them under the counter.
Nice room, free parking excellent brakfast, whats not to like? Despite being only a tree and shrub covered slope above the main road there was no noise disturbance at all. Ok the hotel is a bit of a walk into Swansea, about 20 miutes to the maritime quarter. It is on a commercial estate amongst high end car and boat showrooms so no spectaular views unfortunately.and the shower could have been cleaner but I'd be pushing it to find anything else to moan about. The staff were friendly and helpful, the hotel was clean (apart from our shower edges), as above the breakfast was very good, even one morning when the restaurant was heaving, everything was swiftly replenished without fuss with good quality products including local cheese - nice. This is a budget hotel so its not luxurious, its basic, but it's comfortable, relaxing and we had a very pleasant stay. As an example of how thoughtful the hotel is, a coach party of chinese tourists were at the hotel and disposable chopsticks were provided for breakfast in addition to usual cutlery. Not sure how one would eat a croissant with chopsticks, but a nice touch!
Every thing was ok, apart from the room heater did not work and was a cold night...ok they did come up with more blankets which helped....problem was getting out bed to go to toilet or take my dog for a toilet break
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