I stayed with my partner for 3 nights, 28, 29 & 30 May 2015. The hotel is well located, about 10 minutes walk from the old centre of Rouen. There is an underground car park (about 60 cents per hour day and night). On street parking outside the hotel is free if you can find a place.
The hotel is standard Ibis. Breakfast (not included in nightly rate) is good. Rooms are clean and the bed is comfortable. The shower is quite spacious and worked.
We had one problem. Our room faced onto the main multi-lane embankment road, so very noisy if the window was opened. Perfectly acceptable noise level if the window was closed. With the window closed the room became hot and stuffy. We switched on the air-conditioning via the control in the room. The fan whirred, but nothing improved. The next day we went to report the problem to reception. We were being reassured when the receptionists phone went and she answered it, ending the conversation. On the third day the room was still very stuffy and we went to reception instead. This time we were told that the air conditioning throughout the hotel was switched off and there was nothing they could do about it. The receptionist said no one else had complained. We were offered a different room, but declined because of the disruption that would cause, and because there was no guarantee it would be better.
I cannot understand why the hotel's air-conditioning should be switched off in late May, especially when a large proportion of the rooms face onto a very noisy road. I cannot understand why we were put in a room which was bound to be hot and stuffy. We had booked well in advance and had not turned up late. There was no information in the room to say the air-conditioning was switched off centrally. No up to Ibis standards, I'm afraid.
The moral is that whenever there is a hint of a problem complain early and complain loudly. It shouldn't have to be like that.