The hotel staff was friendly, I wasn't thrilled with the parking, (no one gave me a special coin to exit the car park even though they knew I had a car so I was stuck on the ramp while trying to go to my meetings, I scratched the rental car on the pillar when trying to maneuver into the tiny space upon arrival). The breakfast was okay, the selection was great considering the price, but the quality of the juices, fruits, vegetables and pastries left much to be desired. (not a really big deal for me, honestly). The real problem was wifi. The page of 4 days worth of 24 hour ids/passwords that was given to me did not address the need I had for multiple devices. The wifi was so slow, I asked to move rooms upon arrival in my first room, which they did happily but in doing so they warned it wouldn't get that much better ("everyone complains"...really? so everyone complains, yet no one fixes it?). When I did connect, I had to re-login EVERY time I timed out, so if I wanted to check my email an hour at 2am (or after timeout), I had to turn on the light, find my glasses, look at the tiny printout of randomly generated letters and numbers and reconnect. Argh! I thought it was good for 24 hours???!! Then wait until the bits and bytes showed up at a snail's pace. Facebook was unusable altogether, any graphically modern site, forget it. As I was an international traveler, wifi is important to keep roaming charges down. Get a clue. Get a freaking clue. Nice people, comfortable room despite the small monitor they used for a TV. No entertainment channels in English, only news. Wouldn't have been an issue if the wifi worked.