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All amenities

Room amenities

  • Satellite/cable colour TV
  • Sweet Bed
  • WIFI in your room

Bathroom amenities

  • Accessible bathroom
  • Hair dryer at reception
  • Shower
  • Toilets


  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security peephole
  • Smoke alarm in room


Around the Hotel

Business stays

  • Business & financial district

    CANARY WHARF&npsb;(0.8km / 0.5mi)
    LONDON CITY&npsb;(4.83km / 3mi)
  • Company

    BARCLAYS&npsb;(0.8km / 0.5mi)
    BARCLAYS CAPITAL&npsb;(0.8km / 0.5mi)
    CITY BANK&npsb;(0.8km / 0.5mi)
    CITY GROUP&npsb;(0.8km / 0.5mi)
    HSBC HEAD QUARTER&npsb;(0.8km / 0.5mi)
    MORGAN STANLEY HEAD QUARTER&npsb;(0.8km / 0.5mi)
    THE TELEGRAPH GROUP&npsb;(0.8km / 0.5mi)
  • Convention centre

    EXCEL CENTRE&npsb;(0.1km / 0.06mi)
    EXCEL LONDON&npsb;(0.1km / 0.06mi)
    ExCeL London Exhibition Centre&npsb;(0.02km / 0.01mi)
  • Exhibition centre

    EXCEL LONDON&npsb;(0.1km / 0.06mi)

Culture & Theatre

  • Art and Culture

    O2&npsb;(6km / 3.73mi)
    OLYMPIC PARK&npsb;(3.3km / 2.05mi)
  • Museums

    MARITIME MUSEUM GREENWICH&npsb;(4.83km / 3mi)
    TATE MUSEUM&npsb;(4.83km / 3mi)
  • Opera/symphony/concert hall

    THE ROYAL ALBERT HALL&npsb;(12km / 7.46mi)

History & Nation heritage

  • Historic monument

    BUCKINGHAM PALACE&npsb;(12.01km / 7.46mi)
    HARBOUR BRIDGE&npsb;(1km / 0.62mi)
    TOWER BRIDGE&npsb;(5km / 3.11mi)

Parks & Leisure

  • Entertainment centre

    EXCEL LONDON&npsb;(0.1km / 0.06mi)
  • Mall and Shopping Centre

    WESTFIELD STRATFORD&npsb;(3.3km / 2.05mi)


  • Sports centre

    OLYMPIC PARK&npsb;(3.3km / 2.05mi)
  • Stadium

    HIGHBURY STADIUM&npsb;(10km / 6.21mi)


All hotel services

Offered Services
Paying Services


  • Bathroom doors 32 inches wide

Business Services

  • Internet connectivity
  • Safe deposit box at reception
  • WIFI at the hotel
  • WIFI in your room


  • Number of car spaces
  • Public outdoor parking


Customer Reviews

Partnership with

Elizabeth B


Great, clean, quiet, well located - literally the only thing that slightly bothered me was that you only got 1 smallish towel per person, so no hand or hair towel. Not a big deal at all and probably would have been fine to ask for another but I was suprised that didn't come as standard. Otherwise a great, comfortable stay!

Gille V


Very good reception even at 22h at night, nice comfortable rooms, decent amount of plugs and USB-chargers, good breakfast enough choice to make anybody happy. Staff was very friendly and well informed



Great Value - comfortable and quiet - very clean - well done to all staff for making this trip easy and good. The hotel is well located and despite being a late arrival the room and staff for great - would stay again!



This is a great, modern IBIS hotel in the Heart of the Docklands area of London, just five minutes walk from the cable car which goes to the O2 arena. I stayed while attending a concert at the O2, and I found it was perfectly situated for a spectacular arrival to the Arena and a (reasonably) convenient journey back at the end of the concert. Staff were friendly and helpful at every stage of the trip. I'll be staying here again next time I attend something at the O2.



I had a pleasant stay although as it is in close proximity to the airport the early morning wake up call was from aircraft. Perhaps some sound proofing is in order . The staff were very professional and welcoming. Breakfast was average. I also was able to press my clothing in a well prepared ironing area. Nothing was too much trouble for the staff in the hotel and I had a good stay.



Visiting London for a conference and some sightseeing. Ibis is confusing as there are so many of them! I ended up at this hotel though I thought I was booking at another nearby. The rooms are clean and comfortable. The hotel was very busy as it was holiday time in England and there was some sort of bicycle race going on as well. The breakfast, that was thought to be included in the room fee but wasn't, ($10+Pounds!!) was very good although the tour groups coming through sometimes had the staff running to refill the trays. The staff were mostly lovely and helpful. If you need to be in the area it's near the underground and the emirates cable cars so getting into central London wasn't too bad.



I had checked in on line but this wasn't showing at the hotel, so had to redo. room was clean and staff polite, only criticism was there it was a Friday night and only 1 girl serving at the bar, rushed off her feet and taking ages for us to get drinks, so more bar staff at weekends? Great location for O2 & Olympic Park, Stratford where we were heading & reason for our stay!



I arrived at around 7pm to be told my room wasn't ready as people were checking out. Really at 7pm? I waited for 20 mins and got my room. The air conditioning was broken (30 degrees day) and the whole room smelled of faeces as the extracter fan in the toilet was also broken. No other rooms available. I paid £250 for a room that literally made me feel sick all night because of the smell! The staff in the morning were apologetic and offered a free breakfast. I declined as unsurprisingly I didn't really have an appetite. Avoid this hotel.

Storme P


Never stayed in an Ibis before, was really worth the price of for what we got. Loved the biscuits, staff were polite, very clean, only complaint would be the air con doesn't work good enough but then I find that with any hotel.

Karen B


Nice hotel for the price we paid. The room was clean and the bed comfortable with a nice view over the water. The bar was extremely disappointing - they ran out of glasses in the evening, the barman ran out of change and said "sorry will have to owe you"!! the que to get served was extremely slow and the choice of food poor. Really could do with at least one vending machine so you could get something to drink or eat.



Reasonably nice room yet cheap towels and bedding. I developed an allergic reaction to the pillows as they used some kind of hollow fibres. I had inflamed throat and eyes and couldn't sleep for a few days. I asked for normal pillows, made of feather or wool, yet they could not supply nor fix in the 15 mins ibis boasts about. Stay should be free.



Had to find somebody to check in, room too hot and the air conditioner would not cool it but could heat it, pillow like a rubber ball, had to make sure the window was open and propped by a shoe, bed not great ! breakfast OK.

Carolanne S


Clean, friendly hotel in a great location. Surrounded by a good mix of restaurants with a ton of lunch options in the Centre itself and a couple of grocery stores, all within walking distance. Pretty basic - you do get tea/coffee in the room, just no tissues, no frills.

Gabrielle A


Just what we needed for an overnight stay near to London. Clean rooms, comfortable beds. tea & coffee, tv etc. Only downside was getting back there mid week after midnight from the centre of London. Had to revert to a taxi.



I made multiple bookings at the hotel and the week before I emailed listing the names of everyone for the 8 rooms. I received confirmation from the hotel it was all sorted. It was not! Some info had not been completed, two guests at 2330 were told they had no room and one guest was given the key card with guests already inside and in bed. There were spurious reasons given but effectively this hotel is disorganised.

Lucy H


Very uninpressed with the new renovated rooms had and adaptor for kettle and if you needed to recharge any devices you have, found the bed very uncomfortable,only stay as near the venue I had to visit. I would say that as having stay in Travelodges in London the beds and rooms are better for the same buget price!



Hotel room was good, small as expected, but bathroom could be cleaner. Biggest issue was restaurant. Told we couldn't sit near fire exit incase we blocked it, then waited 15 mins and still no menu so we walked out. Nice meal with good service around the corner.



Good hotel, but breakfast was a disaster area. No plates or cutlery, no food at all at one time. Very unhappy guests. Tables covered with dirty plates, and during the time I was there, the tables weren't cleaned or wiped down. Totally insufficient staff members to cope with the demand.



There is just no excuse for the way this hotel staff treated it guests at breakfast time. Disorganised chaos with a total disregard for hygiene or the experience of guests. The hotel was busy surely its management can support guests or why take them?



Sadly the room was nice but the cleaning was poor. I found hair in the bed and on the bathroom wall, the sink was really dirty. The coffee cup also hadn't been cleaned that well. The room its self was a good size and quiet.


Ibis Hotel

ibis London Excel Docklands



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