Fair location (5-minute walk to subway) and rooms (comfortable and clean, but tiny). Horrible service. Front desk has much to learn about how to treat a customer. Dealing with them was like walking on eggshells all the time, from reservation to check-out. I received a email saying no reservations would be kept for arrival after 18:00. After a few arguments they granted arrival after 18:00. On most hotels a credit card warranty would be enough to keep a stay, but I had to pay on the second night (on a three night stay). Payment was done with Le Club Accor vouchers (paid more vouchers than the total stay). As Platinum customer on Le Club Accor I have a Welcome Drink, Early Check-in and Late Check-out. On other hotels they offered me all the 3 above. On this hotel I had to ask for late check-out, which, as later I found out, was granted only for 1 room (even though I was very specific about the 2 rooms). Treatment quite different from ibis Milano Centrale, where I was granted late check-out for all my 3 rooms. We came back to the hotel for check-out just to find out that our luggage was taken from 1 room. Still I had to pay a late check-out fee. Paris have lots of touristic and beautiful places. People go there to see this places and spent money on souvenirs, shopping, restaurants and hotels. People go there and spent! It is a fact! What does it cost offer a good service so people can come back again?