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All amenities

Room amenities

  • Automatic wake up call
  • Iron at reception
  • Operator wake up call
  • RJ 11 outlet
  • RJ 45 outlet
  • Satellite/cable colour TV
  • Sweet Bed
  • WIFI in your room

Bathroom amenities

  • Accessible bathroom


  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security peephole
  • Smoke alarm in room


Around the Hotel

Business stays

  • Convention centre

    SANDS CENTRE&npsb;(4km / 2.49mi)
  • Exhibition centre

    SANDS CENTRE&npsb;(4km / 2.49mi)


  • Sports centre

    SANDS CENTRE&npsb;(4km / 2.49mi)

Tourist info

  • Special tourist area

    CARLISLE CATHEDRAL&npsb;(1km / 0.62mi)


All hotel services

Offered Services
Paying Services


  • Bus/coach parking area
  • Public outdoor parking (nearby)


  • Golf course 9 holes (nearby)

Business Services

  • Internet connectivity
  • Safe deposit box at reception
  • WIFI at the hotel
  • WIFI in the communal areas
  • WIFI in your room


Customer Reviews

Partnership with



I was recently up in Carlisle as I have done in recent years and have always stated at this hotel as for me it has the best location. The showers and rooms are always spot on . The food is good and the staff are always friendly and helpful and make you feel welcome. It's always good to see the same faces there as well. Thank you team at Ibis Carlisle. See you next year!



The hotel was clean and comfortable but the service from the staff was haphazard and we were pounced on when going for breakfast as though we had not paid. I was also asked for a donation for our bags being held after checkout

William David F


Good location right in the heart of Carlisle and welcoming staff.Large rear car park and City Centre position right on your doorstep.Quiet and comfortable bed allow for a great nights sleep with a more than adequate breakfast awaiting.



I received quick polite service upon arriving at the hotel. The room was clean, warm and quiet room. The ibis hotel is located centrally in the busy centre of town; with good public transport links to and from.



The hotel itself and staff were OK. The location is terrible. It is right in the pub/nightclub district with crowds of people in the street smoking and loud noise late into the night. Worst part of the experience was someone trying persistently to get into our room at about midnight (presumably drunk) when we were asleep and the hotel provides no house phone to summon help.



'Does what it says on the tin". I thought that the staff were particularly charming and helpful. I note that a reviewer felt disappointed because of the noise from stag and/or hen parties along the road. This might be a variable factor. The pubs and take-aways were busy on the Friday night I stayed, but not unduly noisy, and it settled down by mid-night.

Jane B


I stayed 3 nights. It was very close to station and the centre of the town with all the main attractions. Room was compact & spotless, bed very comfortable, bathroom excellent. The breakfast was great- with lots of choice and all the staff wereriendly and very helpful.



everything was perfect the location, parking, the service, basically this hotel lives up to the IBIS standards and we found gladly treated and welcomed the room was fine and clean and it had a very good buffet, we even had dinner one night and we felt it was home cooking



On the up side, they make excellent porridge on request, for breakfast. On the downside, I think this hotel is on the main drinking street in Carlisle so be warned if you want a quiet night's rest. When we were woken at 2am by a party starting in the room above us, the receptionist was apologetic and quick to offer us another room. When we mentioned the incident at check-out, we were simply told that sometimes guests are not as considerate as they might be. The image of the guy falling face first out of the lift onto the lobby floor, wearing only his boxer shoots, as I was heading back to swap rooms will be my lasting memory.



Free car parking is great, position of hotel is good, all facilities are good except the beds are not ad comfortable as Premier inn beds and it is a bit noisy, you cant have everything in life. But a great hotel for short stopovers.



If you want a reasonably priced hotel which is quite central with easy parking then this is the one for you. The staff are very friendly and helpful and were quick to sort out a little problem we had with the toilet. The rooms are a good size with large comfortable beds and there are extra pillows provided. We were at the front looking onto a busy road but the double glazing meant there was no traffic noise. This trip breakfast was included and we found a good range from continental to full English. Porridge is made fresh on request.



This was not a warm night but the room was far too warm and airless. The window was on a restricted opening which was totally ineffective when the curtains were closed and the air conditioner/cooling did not work. Also being at the front of the building it was very noisy when the nightclub kicked out at 0400.



Well up to Ibis standard. Extra pillows. Nice choccies! Power in the shower was a little weak. Stay was just 2 nights, but room was vacc'd, bed made up and new towels and wash basin and shower cleaned.

Claire B


Well located to town centre. Staff very friendly and helpful- reasonable food and choice. I have stayed here a number of times due to its proximity to the station in Carlisle. Also good access to the town shopping centre with a good selection of eating places nearby.

paul l


I stayed at the IBIS Carlisle for 2 separate nights, breaking the long journey to the Scottish Highlands. My family of 6 arrived late on bank holiday Monday after a tiring journey from London. The welcome from the the IBIS staff couldn't have been more helpful and warmer. Well done! The rooms were clean and comfortable, the breakfasts amazing and the staff were absolutely excellent. Two of my children have severe food allergies and the kind staff couldn't have done more to ensure my kids had an excellent choice for breakfast. IBIS should be proud of their Carlisle team. Thank you - Paul

alan c


Last twice we have visited light bulb shades in reception filthy fil of dust Removal of reception is impersonal Staff uniform is a joke red crew neck t shirts does not portray the correct image suits shirts blouses ties cravats yes



Great hotel in the middle of town. Finding the hotel car park can be a problem. Did not have sat nav so rang hotel phone number to locate the car park, but the number diverted you to an automatic recording stating ring Accor which was great, but did not tell you what the number was?



I have stayed here previously and yet again I was very impressed. Breakfast choice very good and cooked fresh frequently. Efficient and friendly staff, new check in with no reception desk, all done with mobile phones. Staff were always available to help with anything. Will stay here on our next trip to Carlisle



Clean fresh and good nights sleep - as always. Often stay here when on way down the road. Close to shops and good places to drink and eat within a stones throw of the hotel. Good parking too at the back of the hotel.



Staff couldn't do enough for you every one of them very pleasant and helpful. Hotel in excellent position for seeing Carlisle visiting restaurants or travelling further afield by train or bus. We enjoyed our stay very much and are looking forward to a return visit over the summer months. Thank you Ibis Carlisle Staff.


Ibis Hotel

ibis Carlisle City Centre



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