My account


All amenities

Room amenities

  • Air conditioning
  • Automatic wake up call
  • High speed transmission line
  • Iron at reception
  • Manual temperature control
  • Operator wake up call
  • Satellite/cable colour TV
  • Sweet Bed
  • WiFi in your room
  • Work desk in all rooms

Bathroom amenities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Shower


  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms
  • Keycard-operated door locks


Around the Hotel

Business stays

  • Business & financial district

    PASEO DE LA CASTELLANA&npsb;(0.8km / 0.5mi)
  • Exhibition centre


Culture & Theatre

  • Cinema district

    CINES CONDE DUQUE C ALBERTO&npsb;(0.3km / 0.19mi)
    CINES LUCHANA C LUCHANA&npsb;(0.3km / 0.19mi)
  • Museums

    MUSEO DE CERA PLAZA DE COLON&npsb;(0.8km / 0.5mi)
    MUSEO DEL PRADO&npsb;(2km / 1.24mi)
    MUSEO REINA SOFIA&npsb;(2km / 1.24mi)
    MUSEO THYSSEN BORNEMISZA&npsb;(2km / 1.24mi)

History & Nation heritage

  • Historic monument

    FUENTE DE LA CIBELES&npsb;(1km / 0.62mi)
    PALACIO REAL&npsb;(1.5km / 0.93mi)
    PLAZA MAYOR&npsb;(1km / 0.62mi)
    PUERTA DE ALCALA&npsb;(1km / 0.62mi)
    PUERTA DEL SOL&npsb;(1km / 0.62mi)

Parks & Leisure

  • Amusement park

    PARQUE ATRACCIONES CASA CAMPO&npsb;(4km / 2.49mi)
  • Aquarium

    AQUARIUM DE MADRID&npsb;(4km / 2.49mi)
  • Botanical gardens

    PARQUE DEL BUEN RETIRO&npsb;(1km / 0.62mi)
  • Casino

    CASINO DE MADRID C ALCALA&npsb;(1km / 0.62mi)
  • Entertainment centre

    TEATRO MARVILLAS&npsb;(0.1km / 0.06mi)


  • Sports centre

    ESTADIO VALLEHERMOSO&npsb;(2km / 1.24mi)
  • Stadium

    SANTIAGO BERNABEU REAL MADRID&npsb;(4km / 2.49mi)

Tourist info

  • Special tourist area

    FERIA JUAN CARLOS&npsb;(1km / 0.62mi)


All hotel services

Offered Services
Paying Services


  • Ramp access
  • Reduced mobility facilities
  • Wheelchair access


  • Massage (nearby)

Business Services

  • Internet connectivity
  • Safe deposit box at reception
  • WIFI in the communal areas
  • WiFi at the hotel
  • WiFi in your room

Business Services

  • Fax machine


Customer Reviews

Partnership with



cost cutting has removed writing pad, pen or pencil, mineral water, kettle, safety box, tooth brush and so on! Please reconsider to give at least complementary of mineral water and writing pan with pencil.

John E


Hotel in trendy Malasena with lots of tapas bars. Easy walking distance to Gran Via, callao and Sol but next to Bilbao metro and bus stop to centre. Staff friendly and helpful. Rooms were clean and comfortable. There is external noise from traffic and people enjojing themselves late at night but what you would expect from a city centre hotel. It is also handy for the metro to the airport. Unfortuately, the climate control is set for all rooms. It either cools the room or heats it but not both. The management changed it while we were there on October 31st and from then on the room was sweltering, at least 24 degrees. We cooled the room down marginally by opening the window but then the noise from outside was unbearable. If you want a good night's sleep I recommend you check the status of the aircon with the hotel for your dates before you book.. Apart from this quite major drawback I can fully recommend this hotel for a mini break to Madrid.

Andre Q


In addition to the street noise on Friday evening (window air sealing was not efficient), it was an orchester (battery , guitar and singer) playing in close rooms. Not possible to sleep before 1:00 a.m.....



We have stayed at this hotel several times before. The reason we choose this hotel when we visit Madrid is summed up in three little words "Location, Location, Location" for a city centre location it is the best in our view. It is on a side street in the centre of everything like nightlife, bars, restaurants, and walking distance to all the main tourist sites and shopping, so all you need from a short break hotel. The rooms are basic as you would expect from a budget hotel, but they are modern and clean and are of a comfortable standard including the bed. One thing we like most is the rooms are quiet with little or no internal hotel noise like doors banging, although expect some outside voice noise on party nights and the young Spanish do love to party long into the night or should I say morning!. The hotel staff are friendly and helpful although the ACOR main IT system is a little less reliable with booking requests often overlooked on arrival. Another frustration is the unreliable WiFi it keeps dropping out for long periods as the hotel wifi system is not the best or strongest. They have though improved the safe box facility a little, still not in the room which I would prefer, but at least now they give you a box in reception that has a selected electronic private code to operate as before you needed two keys to open it. So in summery overall a good city centre budget hotel at an affordable price in comparison to others.... not much to complain about so I am sure we will be back!



The staff were very helpfull and kind. Only thing lacking was coffee/tea making facilities in the bedroom. Taking the full amount of my bill as deposit when I had used points for most of my stay did seem unreasonable.



IBIS Team in this hotel is always helpful and ready to assist. Breakfast is charming. Rooms are comfortable. Location is excellent, next to subway but quiet and with many choices for drinks or dinner.



Very nice hotel. Very friendly staff. Large rooms. Walking distance to all Madrid has to offer. The travel by taxi to and from airport is fixed 30 euro and takes in traffic around 40 minutes and 20 minutes with no traffic (eg Sunday). Perfect place



Clean room and bathroom, comfortable bed. Short walk to Metro, restaurants and shops. Friendly and helpful staff. About a twenty minute walk to Plaza Puerta del Sol. Staff provided hot water for my husband's cup of tea - he had his own mug and teabag!

David S


Had a four night stay in Madrid at the IBIS Central. Just 2 minutes from metro line one with links to all the main attractions, there are also a good number of bars and restaurants in the area. The hotel is modern and quiet , and provides a limited breakfast at a reasonable cost. We had an upgraded room but it was missing the sofa and chair so having raised the matter with the manager our bill was adjusted to the standard rate, without any issues . Would recommend this hotel for a few days in Madrid



Stayed here for 3 nights. We were welcomed by Claudia in a very warm and friendly manner and this set the tone for our wonderful stay in this hotel.In the evening we found the young man in reception was also so friendly and really made us welcome. Well done and really appreciated. It was not the normal IBIS room. We had a large corner room and as described by Claudia "the best in the hotel" which was truely true. The bedding was excellent as was the bathroom with the normal IBIS toiletries. The room was very clean and although it overlooked the street below it was nice and quiet. We enjoyed our wine in the bar and recommend spending a bit of time there chatting with the staff. Location is very good, a supermarket, bakeries and restaurants all within 200 - 300 meters. Train station is very close also. Highly recommend this hotel

Alina P


This ibis hotel was actually the worst from all I have ever been to. Someone was all the time smoking on the floor, menu is everywhere but only when we actually relied on having a dinner at the hotel we find out that there are only recooked pizza available... Shower was a bit broken, lights at the bathroom were not switching on properly, poor breakfast and tiny breakfast area



Very good place and nice stay! The IBIS is in the center of the city and you have the metro station close! I just suggest to vary and augment the breakfast as I have found it better in other IBIS HOTEL where I stayed

Alexandre P


Location is excellent! The dinning, bar, breakfast area is a bit small. The big table take to much space and can be replaced. I think the minibar should be reconsidered in the hotel chain because it makes it much easier. The Employees are courteous! Thank you all!



We had a lovely time, Spanish people were very friendly and the countryside beautiful. The only problem we had was to communicate in some restaurants as they did not have an English translation of the menu. Historical sites, castles, cathedrals and museums are unforgettable. I was specially interested in paintings and Spain has a very rich collection.

Melvin C


Lovely hotel bang in the centre with spacious rooms and continental breakfast. Ideally located less than 50 metres from bilbao metro station which takes you straight to RENFE railway station. Gran Via is also within walking distance.



Pros; Central Madrid Location, Clean and modern budget hotel, friendly staff, comfortable rooms and bed, quiet hotel with undisturbed nights. Con; Very bad Wi Fi signal in some of the rooms, no safe box in the rooms, just one small elevator for 4 floors of rooms. We have stayed here many times and while it's not a perfect hotel it is convenient for central Madrid and the staff are always very helpful, shame about the unreliable room wi fi in this day and age and no safe box in the room meaning you always have to take your valuables with you when you go out, having said that we will continue to use this hotel when visiting Madrid.



the Ibis Madrid centro is located in an excellent part of the city. nearby we have public transportation, many restaurants ,coffee houses and bars. The location is not far from Gran Via &Pl. Mayor. the stuff is very friendly and the hotel is clean &convenient.



Good location to stay in Madrid. Close to metro station Bilbao with good connections to the rest of Madrid. Surrounded by small streets with bars and restaurants. Parking nearby is a little expensive.

Ellen S


Had a very enjoyable stay here. Location is great, very close to the metro and also to the Fuencarral shopping street. The staff were very friendly and helpful. Good snacks with the drink at the bar! Room was comfortable and very quiet.



The staff at the reception are just perfect! Very warm welcome, very kind! Gave us a perfect Tipp for the restaurant. Location very good - close to metro station and only a short walk away from the city.


Ibis Hotel

ibis Madrid Centro



Please rotate your device for a better experience