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All amenities

Room amenities

  • Air Conditioning
  • Air conditioning
  • Automatic wake up call
  • High speed transmission line
  • High-speed Internet in your room
  • Iron at reception
  • Manual temperature control
  • Operator wake up call
  • Satellite/cable colour TV
  • Sweet Bed
  • WiFi in your room
  • Work desk in all rooms

Bathroom amenities

  • Hair dryer at reception
  • Hair dryer in bathroom
  • Shower


  • Audible smoke alarms in rooms
  • Deadbolts and/or locks in rooms
  • Emergency info in rooms
  • Keycard-operated door locks


Around the Hotel

Business stays

  • Business & financial district

    PASEO DE LA CASTELLANA&npsb;(0.8km / 0.5mi)
  • Exhibition centre


Culture & Theatre

  • Cinema district

    CINES CONDE DUQUE C ALBERTO&npsb;(0.3km / 0.19mi)
    CINES LUCHANA C LUCHANA&npsb;(0.3km / 0.19mi)
  • Museums

    MUSEO DE CERA PLAZA DE COLON&npsb;(0.8km / 0.5mi)
    MUSEO DEL PRADO&npsb;(2km / 1.24mi)
    MUSEO REINA SOFIA&npsb;(2km / 1.24mi)
    MUSEO THYSSEN BORNEMISZA&npsb;(2km / 1.24mi)

History & Nation heritage

  • Historic monument

    FUENTE DE LA CIBELES&npsb;(1km / 0.62mi)
    PALACIO REAL&npsb;(1.5km / 0.93mi)
    PLAZA MAYOR&npsb;(1km / 0.62mi)
    PUERTA DE ALCALA&npsb;(1km / 0.62mi)
    PUERTA DEL SOL&npsb;(1km / 0.62mi)

Parks & Leisure

  • Amusement park

    PARQUE ATRACCIONES CASA CAMPO&npsb;(4km / 2.49mi)
  • Aquarium

    AQUARIUM DE MADRID&npsb;(4km / 2.49mi)
  • Botanical gardens

    PARQUE DEL BUEN RETIRO&npsb;(1km / 0.62mi)
  • Casino

    CASINO DE MADRID C ALCALA&npsb;(1km / 0.62mi)
  • Entertainment centre

    TEATRO MARVILLAS&npsb;(0.1km / 0.06mi)


  • Sports centre

    ESTADIO VALLEHERMOSO&npsb;(2km / 1.24mi)
  • Stadium

    SANTIAGO BERNABEU REAL MADRID&npsb;(4km / 2.49mi)

Tourist info

  • Special tourist area

    FERIA JUAN CARLOS&npsb;(1km / 0.62mi)


All hotel services

Offered Services
Paying Services


  • Ramp access
  • Reduced mobility facilities
  • Wheelchair access


  • Massage (nearby)

Business Services

  • High-speed Internet
  • Internet connectivity
  • Safe deposit box at reception
  • WIFI in the communal areas
  • WiFi at the hotel
  • WiFi in your room

Business Services

  • Fax machine


Customer Reviews

Partnership with



From the moment we arrived until our departure the whole team were friendly, helpful and supportive. The location and surrounding area with bars, restaurants and accessibility to the town centre met our expectations. We look forward to returning one day.



We stayed at Ibis Madrid Centro for 2 nights for my husband's Birthday. Although the staff was friendly we had a very bad experience at this hotel. The air conditioning of the entire hotel was broken and it was extremely hot. They suggested we open our window which didn't help for the heat at all and it was so extremely noisy with the window open we couldn't sleep at all! We arrived with a rental car and the hotel didn't really do anything to help us find parking. They vaguely indicated where we must go. After getting a discount from the hotel for the parking we still paid almost €50. This was really a very bad and expensive experience for us.



The reception staff is kind and helpful. Excelent breakfast with lots of choices. I would recommend the installation of a mini fridge in the room. Negative point is cleanliness in the room, easy to improve.

Laura M


We stayed for 3 nights in April and couldn't have asked for a better hotel. The location was perfect, with lots of bars and restaurants close by and easy walking distance the city centre. We didn't use the metros but the stop was just around the corner from the hotel. All of the staff were so friendly and accommodating and were keen to share their knowledge of the area. Check in and check out was also quick and easy. The room was basic, but had everything we needed for a comfortable stay. I was worried we would have a disturbed sleep as it's a busy area at night, however once the window was shut you could not hear a thing. We had a lovely few days and are already planning to come back to the Ibis Centro next year!

Marianne Z


We were well met and treated to a handicap-friendly room on the 2nd floor. Everybody was very helpful with drinks, maps and suggestions for restaurants and cafés. Our stay was most pleasant and we will definitely be back!



The hotel is very well located. Staff is friendly and attentive. The room was what we can expect from an IBIS, with a nice view on the city. Around the hotel, plenty of restaurants and bars. And the metro station is 2 minutes away walking.



Very pleasant stay at the Ibis Centro madrid, Fantastic staff, Loved the laid back, no problem attitude. Rooms were clean and practical and the beds were especially comfortable Would happily recomend and would definitely stay again.



We have stayed at this hotel many times before in fact whenever we visit Madrid we don't stay anywhere else. I have written a few reviews on here and by now and they always say the same thing, It’s all about location, location, location, bang in the middle of the tourist centre of Madrid with almost everything is in walking distance it is just so convenient,. The hotel also very close to the metro which is just at the end of the street so airport to hotel journey and back is just so easy. But do remember it is just a budget bed and breakfast hotel so don't expect too much in hospitality facilities as they are basic, the small bar and breakfast / dining room merge into the reception. There is a food menu but it is very limited and mostly just ready meal offerings and quite pricey. The rooms though are very comfortable they are simple but adequate for a few nights in the city. They are clean and modern with good bathrooms that have a good shower in them. The Wi-Fi is free and is now much better than before now with a strong signal. The hotel is internally very quiet but do expect external noise, the youth of Madrid do like to party well into the early hours of the morning and they do make a lot of shouting and laughing which unfortunately makes its way into the rooms particularly the lower rooms. We had room 110 and almost every night we were woken by external noise even with the window closed and sealed. It is one of the downside of staying in the nightlife city centre I am afraid. Ear plugs might help! That said we will continue to stay at this hotel as it just so convenient and over all it offers good value for a capital city hotel so if you want to well connected is the central Madrid location I would recommend it. In addition the staff are just so friendly and helpful nothing is too much trouble, it really is a case of if they can they will... what more can you ask?

Graziella P


The location of the hotel is quite central, we could walk to the main attractions from there or else take the metro which is just outside the hotel. The area is also nice, full of bars and very good restaurants which allowed us to stay out late at night and then just return to the hotel without having to use any transport. The hotel facilities and breakfast were good as well and the staff were all extremely friendly and helpful and they even let us cancel services which we have booked for free. The only downside is that the area is a bit noisy and it could be heard from the hotel room but that would not stop us from returning should we revisit Madrid.

paul k


My first time staying at this Madrid Ibis Hotel; it was an Excellent Stay! The hotel was Clean and Comfortable; awesome location just 1/2 block from the main road so it was close but quieter than I expected. The hotel staff were Friendly, Professional and they offer excellent suggestions to maximize the time in Madrid. I really appreciated that the front desk handled my 4 am wake up call and arranged my 4:30 am taxi to the airport; it worked out perfectly. Lots of restaurants within a block; metro and bus a block away... just minutes. I had a superior room with lots of windows on the corner, Excellent.



Great location, very helpful and nice personnel, nice room ... except for the non-functional double glass windows that simply do NOT block the noise of the street. A street full of bars and restaurants, and, Central Madrid being Central Madrid, consequently full of intoxicated nicotine junkies spending their entire night on the pavement, OUTSIDE of these bars/restaurants shouting and nervously laughing non stop from 11pm to 4am. So if you need silence to sleep, forget about it!



Our stay was amazing! We were very well received and treated cordially. The location of the hotel (close to the Bilbao metro station) as well as the modern facilities of the restaurant, reception and room pleased us very much. Quiet and clean hotel, close to many restaurants. Amazing breakfast! A few steps from Calle Fuencarral, with easy access to any part of the city. We were very thankful for everything!



I have stayed in this hotel in January with my wife. The location of the hotel is perfect. The hotel is basic but clean and stuff is smily. The wifi was ok. The price was reasonable because of the season I think. There is Bilbao metro station very near. 2 station away from the city center. There are lots of bar, cafe and restaurants around. We loved fuencarral street which is very close to the hotel. It is a shopping area.



cost cutting has removed writing pad, pen or pencil, mineral water, kettle, safety box, tooth brush and so on! Please reconsider to give at least complementary of mineral water and writing pan with pencil.

John E


Hotel in trendy Malasena with lots of tapas bars. Easy walking distance to Gran Via, callao and Sol but next to Bilbao metro and bus stop to centre. Staff friendly and helpful. Rooms were clean and comfortable. There is external noise from traffic and people enjojing themselves late at night but what you would expect from a city centre hotel. It is also handy for the metro to the airport. Unfortuately, the climate control is set for all rooms. It either cools the room or heats it but not both. The management changed it while we were there on October 31st and from then on the room was sweltering, at least 24 degrees. We cooled the room down marginally by opening the window but then the noise from outside was unbearable. If you want a good night's sleep I recommend you check the status of the aircon with the hotel for your dates before you book.. Apart from this quite major drawback I can fully recommend this hotel for a mini break to Madrid.

Andre Q


In addition to the street noise on Friday evening (window air sealing was not efficient), it was an orchester (battery , guitar and singer) playing in close rooms. Not possible to sleep before 1:00 a.m.....



We have stayed at this hotel several times before. The reason we choose this hotel when we visit Madrid is summed up in three little words "Location, Location, Location" for a city centre location it is the best in our view. It is on a side street in the centre of everything like nightlife, bars, restaurants, and walking distance to all the main tourist sites and shopping, so all you need from a short break hotel. The rooms are basic as you would expect from a budget hotel, but they are modern and clean and are of a comfortable standard including the bed. One thing we like most is the rooms are quiet with little or no internal hotel noise like doors banging, although expect some outside voice noise on party nights and the young Spanish do love to party long into the night or should I say morning!. The hotel staff are friendly and helpful although the ACOR main IT system is a little less reliable with booking requests often overlooked on arrival. Another frustration is the unreliable WiFi it keeps dropping out for long periods as the hotel wifi system is not the best or strongest. They have though improved the safe box facility a little, still not in the room which I would prefer, but at least now they give you a box in reception that has a selected electronic private code to operate as before you needed two keys to open it. So in summery overall a good city centre budget hotel at an affordable price in comparison to others.... not much to complain about so I am sure we will be back!



The staff were very helpfull and kind. Only thing lacking was coffee/tea making facilities in the bedroom. Taking the full amount of my bill as deposit when I had used points for most of my stay did seem unreasonable.



IBIS Team in this hotel is always helpful and ready to assist. Breakfast is charming. Rooms are comfortable. Location is excellent, next to subway but quiet and with many choices for drinks or dinner.



Very nice hotel. Very friendly staff. Large rooms. Walking distance to all Madrid has to offer. The travel by taxi to and from airport is fixed 30 euro and takes in traffic around 40 minutes and 20 minutes with no traffic (eg Sunday). Perfect place


Ibis Hotel

ibis Madrid Centro



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