Capacity up to34 people
Area up to65 m²
Convention centreCCH&npsb;(6km / 3.73mi)
Exhibition centreMESSEGELAENDE&npsb;(6km / 3.73mi)
Sports centreSPORTHALLE WANDSBEK&npsb;(1.5km / 0.93mi)
LakeBINNEN-ALSTER&npsb;(5km / 3.11mi)
On the beachTRAVE MUENDE&npsb;(67km / 41.64mi)
Special tourist areaHAFEN&npsb;(7km / 4.35mi)
I asked for Ironing board and machine, instead of sending me the same to my room she told me that they are at reception, you can come take it. I am not used to such type of service. The lady at the reception desk was rude.
There is no air ventilator in the room. i must open the window and could not sleep because the street noise. I stay at Marriott in Washington DC, the air ventilation always work for you. At the Ibis they cut off the ststem so the controller does not work. The slope hanger in the shower room is awful in loose and fall down all the time.
This hotel is in a good location with excellent transport links. Check in was smooth, room adequate but very clean. The value lets it down for me, as there are no iron, tea/coffee station, fridge in the room and rates more than twice on weekends. Breakfast was nicely spread out with varieties. The staff some are friendly and i would like to say a big thank you to the gentleman that works overnight. He made my stay brilliant, always smiling, willing to help and pro active. He is such a great asset to this hotel. Would i stay here again or recomend this hotel? Yes
My partner and I stayed in the hotel for one night, costing £80. Upon arrival, we waited approximately 5 minutes before we were even acknowledged (which is a long time standing around just for someone to even say 'Hello, won't be a moment'!). The service provided by the staff member upon check in was very good - friendly, quick and transparent. We arrived in the room, and was very disappointed by the standard. The room was very dark/dingy with the lights on and looked very basic, in need of a good renovation - it's what I'd expect the budget ibis to look like, not the hotel. The bed was hard, and only one pillow was provided with no spare pillows leading to discomfort. We arrived during a hot period (around 28 degrees celcius), so was frustrated that the air-con unit wasn't good enough to even cool the room...at all. The cleanliness of the room was mediocre, with the plus being that the bed was clean. Stains on the window-nets (looked like bird poop) were present, alongside with hairs found in the shower cubicle giving the impression the bathroom was not cleaned post-previous visitor. We also wanted to eat at the hotel, and was disappointed to find that the menu was limited to only toasted sandwiches only. Upon exiting, we were not asked how our stay was, but rather was, giving an impression that management/staff were not proactively looking to 'best' the service. The hotel is located considerably outside of Hamburg centre, however has nearby transport links that are cheap and quick to get into the centre. Overall it was an unpleasant stay, and grossly overpriced. Very nice looking local 4* hotels with good reviews were cheaper and closer to the centre, however we found comfort in booking with a chain. My advice is to not make the same mistake as my partner and I, in assuming chains breathe 'minimum standards of quality'.
Friendly staff very helpful, accommodation very clean. Excellent for U Bahn and S Bahn, Bakery round the corner and couple of Restaurants within 5-10 minutes walk.. using this hotel for the last 13 years and hopefully be back next year!
Arriving after 22:00 no food avalaible despite and add for a 24hrs food service. Online check-in made 48:00 before but I had to wait 20 min.... front office very friendly but at that time everything sould be ready
From the Airport with the S-Bahn to the station Wandsbeker Chaussee is the easiest way to get to the hotel - quick & cheap! At the exit turn right and walk to corner, where a very nice bakery is and turn right again and you will see the hotel.
Recommended Hotel. Convenient access to Public Transport. Room Size enough for short stays. Check-In Check-Out easy. Breakfast moderate and nothing to complain. Big Supermarket is just 2min walking distance.
Very handy for city visits as U-Bahn and S-Bahn stations close by. Would have liked an evening meal availability rather than the Ibis Kitchen range of toasted sandwiches which were only passable. Breakfast staff a little too quick in removing plates and cups etc. I don't like felling that I am being hurried.
Nice Hotel. Although it is not in the city center; it is near public transport and a huge supermarket. The transport cost to city is really cheap. The rooms was clean. Staffs were helpful. While the AC was not working in my room, we were arranged to move to another room without any problem. The staffs tried to comply every issue we asked. Fully recommended for family trip to Hamburg.
Having spent the previous night in a cramped ferry cabin it was an absolute delight to stay at the Ibis as their room was spacious and bathroom clean and modern. There were no tea/coffee making facilities in the room but food and drinks are served 24 hours in the bar area of the hotel and room service is also available. The staff are very friendly and helpful. Parking is available at an additional cost of 9 euros a day.
Well organized, friendly staff and very good breakfast. S-Bahn, U-Bahn Connection, Many restaurants in the souroundings, with multicultural variety. Confortable bed and good sized rooms. Fully recommended for business trips.
Two local Sbahn stations within 5 minutes walk from this hotel whizz you into the city centre in 10 minutes. Friendly staff and a comfortable room. Hope to stay here in the near future . Highly recommended.
The hotel is conveniently situated near a station a few stops from the centre of Hamburg. It is a modern Ibis with a comfortable bed and an excellent shower. I had stayed there before and been perfectly comfortable. But my latest stay in September 2015 was not as successful. Since my last stay, the empty lot next door had become a 10-storey building site, with all the noise you would expect. I changed rooms to another side of the hotel but this only helped a little. Both rooms were too warm on arrival. I turned the air-con thermostat down, but hours later it had made no difference. I thought it must be faulty but was informed that whatever setting was chosen in the room, it would be overridden by a master control. As the nights were cool, the system would only provide heat, not cooling. The windows could be opened for fresh air but the hotel is at a road junction near a railway, so it was noisy. The room was quiet enough with windows closed, so if you are happy with a stuffy warm room it may be perfect. If you like a cool room or fresh air, think twice.
Very easy to find, on the edge of town, the hotel sports the new ultra-modern colour scheme of greys and red, even in the room where the brand new dark grey carpet looks like being stained (not everybody's taste?). Food menu a little limited but fine (other restaurants nearby). Good breakfast - usual Ibis standard. Secure underground car park.
Excellent hotel very friendly and helpful staff. In ideal location for exploring Hamburg. 15 minutes to the airport by train and car hire facilities 250 metres down the road from the hotel. Rooms quiet and clean even though major building work is going on next door.
Nice hotel in good location for public transport into Hamburg. Modern glass structure not good for those of us that don't like heights. Good local facilities with an especially nice restaurant Feuer Vogel. Staff helpful and friendly. Clean and comfortable. Reasonable value for money. Building works did not distrupt our stay. Car park in underground garage - ours stayed there for our full stay.
Everything is fine except there is no safe or mini bar in the room and the AC is not working properly, we have to open the window during we sleep but it was kind noisy outside. The hotel is at a great location, there are supermarkets and a lot of restaurants.
This is a fairly good Ibis in the otherwise quite expensive Hamburg. The location is a bit off, but very near the U-bahn and S-bahn. The stops are just around the corner. There are many restaurants nearby on the main street. We had a good meal at a persian restaurant opposite the hotel. Parking might be dicey, so we parked at the Ibis garage at €9 per night.
Comfortable hotel. Welcoming helpful staff. Good breakfast, lots of fresh fruit, fresh breads and pastries, selection of meats and cheeses. Convenient to public transport to/from airport and city center.
ibis Hamburg Alsterring
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