I'm afraid I did not prepare as much as I should before arriving at this hotel, because I did not print a map and ended up paying a 10 euro taxi fare to get to the hotel that was 2 blocks on the left of the train station from Piazza Garibaldi. the driver warned me that it was close, but since I didn't know the city I told him to take me there even though it meant one way streets and a longer ride. You can easily see the lime green Ibis sign as you look down the street. The hotel was standard Ibis Styles with comfortable beds, a reasonable size room and a breakfast included. Because I booked well ahead of time I got a very good rate. The staff was great, but I'd like to point out that Tina was exceptional in her sincerity and friendliness. You could tell she loved her job and wanted to please customers. Because we are Le club members of the Accor Hotels loyalty program, we were entitled to a welcome drink, no alcohol, but a kindness after a day of traveling. We were also entitled to an upgrade in rooms which we didn't have to ask for. The bathrooms could use updating, but because they weren't, I requested a room with a shower instead of a tub and was accommodated immediately by Francesca, another excellent staffer. When we were ready for our "welcome drink" we were told we only had the offer of one, even though there were two of us. This has been told to us on more than one occasion, so although it is not exclusive to this particular Ibis Styles. I'd like to address the issue and tell management that if the point is to make Le Club members feel welcomed, it might be to your advantage to not exclude their roommate. There is no sense of welcome in that. I rarely even use the coupon and can well afford to pay for a tea or coffee, so the point is that the 2nd person feels unwelcome and that does nothing for the hotel's reputation. Many other Ibis and Ibis Styees have offered each person in the room a free drink, to avoid that kind of slight. In summation, I liked the hotel and staff and would go there again because it was a good value and the location was excellent.