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All amenities

Room amenities

  • Iron at reception
  • Operator wake up call
  • Satellite/cable colour TV
  • Sweet Bed
  • WIFI in your room
  • Web TV

Bathroom amenities

  • Hair dryer at reception
  • Hair dryer in bathroom
  • Shower

Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

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Around the Hotel

Business stays

  • Events centre

    KUNST- & KONGRESSZENTRUM&npsb;(3km / 1.86mi)

Culture & Theatre

  • Cinema district

    KINO&npsb;(0.1km / 0.06mi)

History & Nation heritage

  • Historic monument

    KAPELLBRÜCKE&npsb;(5km / 3.11mi)

Parks & Leisure

  • Entertainment centre

    CASINO&npsb;(5km / 3.11mi)

Sports

  • Ski area

    TITLIS&npsb;(40km / 24.86mi)
  • Sports centre

    Axel daase Sport Center&npsb;(0.2km / 0.12mi)

Surrounding area

  • Lake

    LAKE LUCERNE&npsb;(5km / 3.11mi)
    Vierwaldstattersee Luzern&npsb;(5km / 3.11mi)
  • On the beach

    Hergiswill&npsb;(2km / 1.24mi)

Tourist info

  • Special tourist area

    Allmend Horw & Luzern&npsb;(0.5km / 0.31mi)
    KKL Luzern&npsb;(5km / 3.11mi)
    Melchsee Frutt&npsb;(50km / 31.07mi)
    Mont Pilatus&npsb;(2km / 1.24mi)
    Mount Titlis 3020m&npsb;(30km / 18.64mi)
    Rigi world of experience&npsb;(30km / 18.64mi)

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All hotel services

Offered Services
Paying Services
Offered
Paying

Accessibility

  • Reduced mobility facilities
  • Wheelchair access

Business Services

  • Internet connectivity
  • WIFI at the hotel
  • WIFI in the communal areas
  • WIFI in your room

Parking

  • Bus/coach parking area
  • Public indoor parking

Fitness

  • Fitness centre (nearby)

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Customer Reviews

Partnership with

28cam56

4

We chose this hotel because it was on the outskirts of a busy city, and had read transport to the hotel was straightforward. The hotel provides guests with a voucher to use on trains and buses, and you can use your booking to make the initial trip from the station to the hotel ( handy advice from the tourist info centre). The nearest bus stop is a 5 minute walk, as the the walk to/ from Kriens Mattenhof train station. The train trip from Lucerne us 4 minutes and then a 5 minute walk. Rooms are basic but spacious and comfortable. Not many food options about. There is a direct bus to the Pilatus gondola base station closeby. Met Pilatus , like Lucerne, is well worth visiting.

Martin S

4

We stayed here on a road trip from London to Italy. It was a perfect stop off for a much needed rest. The location is on the edge of town, and there's not an awful lot around the hotel itself. However, it has secure parking, and is close to the major roads. I'd requested a mountain view room, and it DID NOT disappoint. The view of Pilatus was incredible. In addition, the hotel gives you a free travel pass for the duration of your stay, which we thought was awesome. The hotel is a short walk from a train/tram stop, and from there it's only just over 5 mins trip to the main station and the beautiful city of Lucerne. We actually walked into town, which takes about an hour, but were grateful for the free ride home. Lucerne is beautiful and whilst I wouldn't recommend this hotel as a base if you're staying in the city for more than a night, it was great for us and the free travel meant we could get a taster for Lucerne whilst we were there.

wanidasm

5

Excellent serviced-mind from Reception (Alexander) and great travel guides provided in the room. Convenient to travel by tramp and there are good restaurants and supermarkets nearby the hotel. We also able to ask for extra pillows with free of charge. Good quality breakfast.

I4267LPdavidg

4

If driving you need to ensure you enter Kriens as there is another identical address in Luzern Town. The hotel is situated out of town, the local station is a five minute walk and then a five minute train journey. Trains run every 15 minutes.

darshandanda

3

Hotel is just basic and you get only "All in one shampoo / soap". Staff is very helpful and working hard. If you have most of the activities in Lucerne main station then you need to take train / bus to main station.

Vamsee_RK

5

We loved our stay at ibis Luzern. When we checked in, the receptionist provided us a room with a view and he was very courteous and spoke really well with us. The stay was made as comfortable as possible.

Catherine S

4

Five minutes by train from centre of Lucerne. Friendly helpful staff. Breakfast pretty basic for 16chf. Room was basic but clean and comfortable. Would have had great views of mt Pilates but for cloud!

pcociuba

5

This is the sixth or seventh time we have been here. The hotel staff is very friendly and always will to help. The hotel itself has been recently renovated, and the rooms are very spacious, comfortable and clean. If you get a room on the Pilatus mountain side you can spend hours just looking at the mountain top ! It is very easy to walk from the hotel to the Pilatus Bahn cable car (20 minute walk) though the beautiful suburb of Kriens. It's also very easy and quick to get to Lucerne via the DZB (Die Zentral Bahn) trains - the station is 5 minutes from the hotel - walking. There are nice restaurants all around the hotel and the Pilatus Markt shopping mall is also in walking distance from it (15 minutes away).

Ana Cristina S

4

Good hotel, with a big room, a delicious breakfast, in a beautiful spot, close to Pilatus. Unfortunately, they don't have rooms with separate beds with a view as they do for couple beds. I suggest they provide that for whose guests are not a couple. I would love to have a view to Pilatus.

JDViljoen

3

The "green" concept of providing rooms in summer without air conditioning in summer is a total failure. We came from Chur where we were offered a small noisy fan at that Ibis, this one could not even offer us a fan, so it was like an oven. Opening windows did not help for a good sleep, as the traffic noise kept us awake and very aware of the summer heat. The room was spacious though, helping a little with over-all comfort.

Mandrake1010

5

We had a bit of an issue finding the hotel, as there was no way of knowing which side of the station it was located on. People around did not seem to know about it. It is located at a distance of about 10 minutes walking, and if you have a lot of luggage and it is raining, the walk can be a bit of a bother, to put it mildly. However, finally, it is located pretty nicely. Check-in was easy, and the super-well-trained Ibis reception staff always lives up to its awesome reputation as warm and friendly. We were assigned a room on the third floor. The room was quite large, even by the European Ibis standards, and that was a pleasant thing to note. Beds were good and the bath cum toilet was also very spacious. There was also a complimentary discount coupons booklet for our use next to the TV. Overall, an excellent room. The only catch was that there is no air-conditioning. It didn't matter to us as we were staying when the weather was rather cool. But I do not know what happens in summer. The other small but insignificant bother was that the telephone in the room was dead for all 3 days that we stayed in. We reminded them every morning when we went down, but it got corrected only on the last evening. Not something that mattered to us, as we didn't use it, but is a tiny blot on the usual Ibis super-efficient service. A walk down the road takes us to the McCafe and beyond that is the Mattenhof station, from where one can reach Lucerne in 5-7 minutes. Really convenient. There is an eating place a short distance away, but when Lucerne is so close, most things didn't matter :)

Alanna_Fitz

4

Although out of the city centre, it's a very short and convenient train ride to the heart of the city. The staff were friendly and helpful, the room spacious, modern, and equipped with everything we needed. Comfortable bed and nice shower.

Brunholig

4

Very good location but the price overall at Switzerland is too expensive. Near several points as market, pharmacy and bus station. Wireless internet is fast and free. Parking lot is not free, but you have option besides the hotel.

Q1869UCrobh

4

Great hotel almost beside the highway with a (camera) guarded garage In the direct surroundings several opportunities to eat. Quiet area where it is good to sleep. In the early morning through the tunnel without a traffic jam.

Rob W

3

When arriving there is some problems with parking (not very clear where to park and also just a few parking places (nobody at the desk did ask me if I would need a parking place (I did find out the next day that there was also a parking garage this should be mentionde when checking in). Very friendly staff (emplyees) only the manager (chefin) is not so friendly theire fore the low value on service.

Adilson O

4

A bit difficult to find if you don´t have a GPS. Tthe hotel itself was good. The room was large and comfortable. There was a big reduction on the parking costs per night. There is a supermarket in the parking lot what can help a lot.

chiqui-7

4

The reception is very warm and clean. staff are helpful. The breakfast is very good and service also welcoming. the rooms are clean and comfortable. The price is very reasonable and you can be in the city with in 10 minutes by train, bus or car. If you book on a weekend the rooms could be noisy as there is a night club in the building or nearby. But overall a good hotel for a short stay.

Michael T

4

離市區比較遠,附近沒什麼,用作中轉開車回蘇黎世機場不錯的選擇, 停車要收費的,沒有食早餐所以不知好吾好, 看價格不平宜, Relatively far from the city, near nothing, drove back to Zurich airport is used as a transit good choice, parking should be charged, no food for breakfast so I do not know good Shingo good to see price injustice should,

lordelectric

2

I have stayed at this hotel before mainly because it is well located on my route. It is satisfactory nothing more. I find that the Ibis hotels in Switzerland and France are of a much lower standard than Italy.

Jontee0914

2

Bad experience from the outset. Poor signage to the (expensive) parking, then from there to the hotel. Unenthusiastic reception staff at both arrival and departure. Metal shutters on window, no access to natural light, or if there was, it wasn't obvious. Poor for Ibis standards

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ibis Luzern Kriens

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