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All amenities

Room amenities

  • Automatic wake up call
  • Iron at reception
  • Operator wake up call
  • Satellite/cable colour TV
  • Sweet Bed
  • WIFI in your room (paying)

Bathroom amenities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Shower
  • Toilets

Security

  • Emergency info in rooms
  • Keycard-operated door locks

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Around the Hotel

Business stays

  • Convention centre

    STADTHALLE-KONGRESSZENTRUM&npsb;(9km / 5.63mi)
  • Exhibition centre

    MESSEHALLEN&npsb;(5km / 3.13mi)

Culture & Theatre

  • Museums

    DOKUMENTA&npsb;(5km / 3.11mi)

Sports

  • Sports centre

    EISSPORTHALLE-SCHWIMMHAUE&npsb;(5km / 3.13mi)

Tourist info

  • Special tourist area

    BERGPARK-HERKULES&npsb;(12km / 7.5mi)

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All hotel services

Offered Services
Paying Services
Offered
Paying

Parking

  • Bus/coach parking area
  • Number of car spaces
  • Private outdoor parking
  • Public outdoor parking

Accessibility

  • Bathroom doors 32 inches wide
  • Ramp access
  • Wheelchair access

Business Services

  • Fax machine
  • Internet connectivity
  • Safe deposit box at reception
  • WIFI at the hotel

Business Services

  • WIFI in your room

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Customer Reviews

Partnership with

Ianqatar

4

Very nice, if a bit dated and in a pretty remote location. The value for money was very good and even the restaurant was good, even though the menu was limited. I would definitely stay there again and compliment the staff on their efficiency and helpfulness.

781janerikn

3

Everything was OK except for a rude lady at the reception desk during the night. We had dogs and she refuse us to pass the reception desk when going out with the dogs late after the restaurant was closed. She insist that we used a side door. However, that door was not possible to use when going back to the room. We have been at this hotel many times before but have never experience such behavior. That is why we give service a poor review.

K9624FFsimonj

1

I booked on the Accor website receiving a confirmation number, I am an Accor Gold card member. On arrival at the hotel, I was told that there was no room available for me due to an IT problem. I did not stay in the hotel and found alternative accommodation 50kms away. The hotel is not a good advert for the Accor group, the hotel seemed understaffed as well. I will be staying a lot less in Accor hotels from now on.

chrislP6398JM

4

Stayed here for 1 night en route so didn't go to the town. Reception staff friendly and helpful, quiet room with good aircon. Evening meal in the restaurant was very good quality but breakfast was exceptionally poor for the money. By 9am there was hardly anything left, no bacon or sausage balls, dried up scrambled egg, 2 cold boiled eggs left. Asked for croissants to be told none available. About 5 breadrolls and a bit of ham, plus coffees (juice had run out). Probably the worst breakfast in an Ibis we have experienced.

795jyttet

5

We has been several times on Ibis in Kassel. It is a very nice hotel with a really nice staf. We like to stay there and are comming again in about 3 weeks. So we hope that you have a room for us.We will write to you again

john-bingham4

2

Having used Ibis hotels in various places when travelling we decided to use Kassel on our journey between Austria & N. Germany. On arrival we booked in , restaurant looked good, room normal. At approx. 7pm decided it was time to eat, went to restaurant, decided on a drink first. After ordering this my husband said we would be eating there. this is when we were told restaurant closed tonight for a party of 50 & we would have to eat out!!! We were in a city we did not know & apparently nearest restaurant was 25 mins walk.. My husband complained also spoke to manager who said it was not his responsibility to enable us to eat although info in room said food could be ordered 24hours a day. After a lot of complaining we were offered a pizza which we had to eat in our room. We accepted but in general staff showed no interest in helping guests

210oveh

4

Everything is very much up to high standard except the free internet. In our opinion it should be fast and free instead of very very slow. The paying internet is too expensive for 1 day, we pay 50 euros monthly for phone and 30/30 fiberoptics. We will of course use your hotel again as we have done in the past. Compliments to a friendly staff.

dlwdlw

4

Simple but adequate hotel, well located close to the motorway and with easy access to the town centre. The computer broke down so it took 20 minutes to programme the keys for our room ... We declined the offer for breakfast as too expensive for what was on offer.

Markus H

4

Only problem they charged the higher price as my booking, but after check out went back and get the difference credit. Today second stay 20/21 Oct was all fine and the desk lady appoligized for Thursday,s error of pricing.

Flemming2013

3

I have used Ibis Kassel for many years for one night on my way back to Denmark from South of France. This time I was extremely embarrassed that I had to have a heated argument in the reception, because I had prepaid breakfast for two persons, I could show her my receipt for the amount prepaid and she said that in a way I was right - the problem was only, that the manager at Ibis Kassel did not accept this, so even though I has paid for it, I could not get any breakfast - and if I was not satisfied, I could just complain to IBIS (booking system a gather??)!!!!! I was furious - this should NOT be my problem at all - if there is a difference in how the manager wants to have things and how the Ibis general hotel booking works, this cannot possibly be MY problem as I could show in writing that I had paid for it - it all ended up in her giving in and just giving us the breakfast - more or less, I think, to have a highly unsatisfied client away from the reception. There was an underlying tone that I should really be gratefull which I was NOT at all - in fact I consider to find another Ibis on our way back to Denmark next year. Also it was very disturbing when we had dinner, that there was a whole school class - or someting like that - checking in at the reception in the same area - with reading out names loudly - and apparently there was also some problems with their bookings!

karlsz

5

Comfortable hotel typical of the Ibis chain. Location very convenient for the autobahns, on a light industrial estate, but quite far from the city centre. The restaurant serves good dinners, with generous portions at affordable prices.

AMACSPORRAN

5

The team at this Ibis are truely customer focussed. The welcome was great and the meal cooked to above Ibis standards - A great nights sleep and wonderful breakfast - just what was ordered - Superb. I would recommend this hotel to anyone looking to spend a short stop

Terence816

5

Very pleasant reception from the manager and good appearance of the hotel on arrival. Easy to find from the motorway. Clean ,efficient , friendly and helpful, would be happy to stay again. Possibly the best Ibis I have so far stayed at. and the first in Germany so two good pluses

Kim B

4

Simple rooms and a decent breakfast! Value for money. Situatet near motorway, but theres no noise from it, just easy acces! We would be happy to stay here again, for a sleepover, when we drive to the sun and the sea, in the future.Nice city, lots off stores.

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ibis Kassel

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