A nice family getaway, but several problems during the 24 hours that we were at the Ibis. Booking the room was a n easy process and I found that booking directly through the Accor Hotels website had the same prices listed as the so called budget accommodation sites. I was confused about the car parking arrangements and it wasn't until I had made several phone calls that I finally spoke to someone that actually explained where to park clearly. It turns out that you don't need to book a car park space beneath the Ibis or Novotel, and the Harbourside Carpark beneath the Ibis, which is managed by Wilson, does not have overnight bookings or parking at discounted rates. Ibis do have carpark spaces for $56 per night for those that have booked a room, On the day of check-out that I was told that I could leave the car in the Hotel Carpark until 5pm. This was really inconvenient because I had already made a booking and paid for parking at another location just down the street for the day. I booked interconnecting rooms for my family, but I had to request 3 times for the door between rooms to be opened, I really wondered what the 15 minute request policy is all about as it was at least 4 hours after check-in that the door was finally opened. While the delay in opening the interconnecting door was an inconvenience for us it was fortunate that we were travelling as an an adult family. It would have been a real problem if my children were young and not old enough to be left alone in their own room. The cleanliness of the room was satisfactory, but the room was not as well maintained as the room that I had stayed in at the Ibis Darling Harbour in 2012. A previous visitor had left their toiletry bag hanging in the bathroom, we appreciated that the cleaners left it for us , but we really don't like using other peoples toiletries.