Capacity up to50 people
Area up to61 m²
CompanyAB INBEV&npsb;(2km / 1.24mi)
MuseumsMOSMAN MUSEUM&npsb;(4.5km / 2.8mi)
CasinoCEASER'S PALACE&npsb;(4.83km / 3mi)
RacetrackSILVERSTONE&npsb;(72.41km / 45mi)
Sports centreCAPABILITY GREEN&npsb;(3.22km / 2mi)
Used as a base to visit other places. I regularly stay here and find the service and staff great. The rooms are as you would expect and they are always clean and tidy. Food at the hotel is of a good standard and the half board deal is good value for money. My stay was faultless and thanks go the team at the hotel. Please just sort out the car park barrier, I thought the camera and number plate recognition was so easy to use.
Arrival was terrible. Check in was one girl with a small table, a room key machine and a PAD. There was a queue!! Misinformed on charges for car parking and room! Asked for manager but not available at that time? Saw queues 5 deep later. What happened to a proper reception desk. Cutting costs by cutting staff? Room was OK. No wake up call. No-one on checkout - several guests looking for her. Eventually get away. Missed plane. Went home.
We have stayed at the Ibis Luton Airport many times now. Staff always friendly and helpful and a great nights sleep! Excellent soundproofing in rooms. Nice bar and restaurant on site too. Location good, easy to get to and a short walk to departures.
I use to go to this hotel mainly because of its good situación, near Luton Airport. This time I was not as well as always. Firstly there is a new reception desk, like a bar table. Besides, the new check-in sometimes do mistakes: for example when "receptionist" gave me the key there was already a guy in my room. This time I found it expensive for what it is.
Spoilt your excellent reputation by installing the new booking in system. It was very inconvenient, inefficient and treble the time I have ever waited to be booked in, and at 12 o'clock at night after a long flight very frustrating.
The hotel is quite near the airport and you can use the airport shuttle bus to reach it. However, if you have more than hand luggage the return to the airport will be difficult. The bus stop is at a roundabout uphill from the hotel and the road has no footpath. The hotel is a bit shabby and needs a makeover. The window curtain in our room was broken and hanging down Restaurant service was very good as was the reception. The bar staff were disinterested and seemed inexperienced; they served brandy in a tumbler. I can't imagine that from an IBIS in france.
The admin was quick and efficient on arrival and departure, and the room was comfortable. We did not have brerakfast a swe had an early flight to catch. We would stay there again without hesitation. That is all I can find to say.
As we had parked in the long stay car park and wanted a nights rest we booked the Ibis hotel. As an Accor member I received a welcome drink but we did not stay for breakfast as our flight was at 5.50 from the airport. It is convenient but at a modest price for being near to the airport and I had used my Accor points to cut the cost down for us.
Booked a double room, no double available at check in, only twins. Saw rats in the car park (maybe this can't be helped but it's the second time at this hotel). The bathroom had not been deep-cleaned in a good while. Soap smells incredibly weird and unpleasant.
Good service for an airport hotel and clean rooms. If you are not carrying a lot of luggage you can walk from/to the airport from there. If not there is a shuttle every 10 minutes. There was a trainee at the reception who was very kind.
Facilitiy is great, all we expected: clean, pleasent, comfortable. Only Thing you may want to check is location: right next to airport which si great if you arrive/leave immediately before/after, but far from City.
Bit of a hike if you walk from Luton arrivals to this hotel when you have a case etc. Bed was very firm, but once I got used to it, it was fine by morning. Was allocated a room which had a bad smell of cigarette, but staff quickly changed it.
Nice hotel. Good food. The rooms are comfortable. The tv could do with updating in regards to the tv channels available. Staff are very friendly. This is a nice hotel to base yourself from to explore from.
I have stayed at this hotel twice now and although the staff are very friendly and accommodating, the rooms standard, unfortunately if you want continental style breakfast you would have to be up by 4am and finishes at 6am. I guess catering only to people travelling early morning. If your flight is later in the morning then your choice is only a full English breakfast - not everybody's choice and it is a shame that the continental breakfast is not served throughout the morning. We go without breakfast until we get to the airport.
Usual ibis style, didn't like lack of reception desk as had to queue for 10 mins on arrival despite online checkin - was a short stay for an early flight - skipped breakfast but looked quite good but it started too late to really get value. Room fine spacious but a long walk from the lift!! Price only average though and card only gave small discount. Finally really upset with Accord web site and currency issue. Still not had a response from service team 2 weeks on .... Maybe should use Booking in future to avoid currency charges - get your act together Accord!!
Booked a double room with view , got a twin room with fence across the window . Receptionist didn't have enough command of English to discuss . Changed room , but still only a twin . " We don't have " . But I booked a long time ago , and it was available then .
Smooth fast check in, friendly helpful staff, booked taxi for us for our early flight, nice clean rooms, bar prices reasonable. we booked two rooms as it was a family trip. Was very nice to have a window that opened.
The Atmosphere, service, food and rooms excellent. Thank you. Felt refreshed for the early morning flight. Room was very clean and quiet. Restaurant was informal and good food. Liked the outside sitting area. Will stay again.
London Luton Airport is going through a major rebuild both inside and out and it will be great when its finished. In the mean time faced with leaving home at 2 am or spending a night at the Ibis, the Ibis wins hands down. A relaxing 'take your time' drive, a drink in the bar, a meal in the restaurant and an extremely good sleep set me up to handle anything that LLA could through at me. Shame my start was too early for breakfast, which from past experience is good.
Easy walk to/from the terminal. Comfy bed. Very good breakfast. Shower on the small side but OK. Tea/coffee in the room. OK size. Didn't hear any aircraft noise. Only disturbed by early flight passengers trundling luggage along the corridor.
ibis London Luton Airport
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