Capacity up to60 people
Area up to90 m²
CompanyBOAT SHOW&npsb;(0.5km / 0.31mi)
Convention centreCIVIC CENTRE&npsb;(1km / 0.63mi)
Exhibition centreCIVIC CENTRE&npsb;(1km / 0.63mi)
CasinoGROSVENOR CASINO&npsb;(0.5km / 0.31mi)
Beach areaISLE OF WIGHT&npsb;(8.05km / 5mi)
Special tourist areaWINCHESTER VILLAGE&npsb;(30km / 18.64mi)
Check in very slow even though I had checked in online. Very clean room but bathroom a bit dated. Lovely comfy bed. Do object to having to pay for parking puts the price you pay for hotel up. However would stay again.
As a Platinum member I stay many nights in Accor Group hotels and particularly in Southampton for business. Our room this stay was freezing and the heating not working. We had to ask for a second duvet but it was still cold. On check out we reminded reception that the heating was not working in our room. I was disgusted when the gentleman on reception said “it’s not that time of year to have the heating on - it’s not allowed by management”. I was incensed by this response. It’s early November and during the night the temperature had dropped to 1.9 degrees and had been at 2.0 degrees for in excess of 5 hours 12.00 till 5.00.
This hotel is located just near the Station and the Mayfair Theatre - 25 minutes walk from St Mary's - and close to major shopping and restaurants. ideal location with plenty of parking and easy access.
I needed a comfortable and reasonably priced hotel for a one-night stay in Southampton. Ibis Southampton provided this. The location is good, within walking distance of the centre of Southampton. Parking was provided for an extra £7, although this could be included in the price of the room. Staff were efficient and polite.
We used ibis after our apartment cancelled on us last minute, the hotel was in a great location, close to train station and all shops! Great hotel but the rooms were very basic so only recommended for a short term sta, however the price did reflect this as we got a great deal for a 3 night stay including breakfast and a 5pm check out which was great as we had an evening flight back home! Overall I was impressed with the hotel and would stay again for a future shopping trip.
Hotel was entirely average. Quality not poor but not good either. Staff tried hard but were ill-informed and inexperienced. Food OK. Menu choices very limited. Breakfast poor. Scrambled eggs were obviously bought in ready prepared and microwaved. Bacon grossly over-cooked.
Clean and comfortable room, plus parking, with straight forward online check in/out. Reasonable breakfast included. Hotel within convenient walking distance of Mayflower Theatre, and Ikea and other stores.
All good - breakfast good (apart from smoked bacon, no other choice) - Room clean but only problem was kettle lead could not reach socket from table - did not have this problem previously - had to boil the kettle on the window sill (room 121)
The hotel was great,good location for all the shops and its own car park.The staff are very helpful and friendly,i would stay there again no problem.There is a TGI friday next door where we had a meal in the evening and had a few drinks,that was a very nice place to drop into.
Have stayed many times and as always was excellent value. Staff are welcoming,friendly and efficient. Room was clean and well presented. Breakfast good and plentiful. Nothing is too much trouble for any of the staff.
Had problem with my room as the air conditioning was making funny noise all night and I did not get sleep, room phone also not working so could not call reception and did not want to go all the way down at 10.30 pm when i was already in bed and really tired. To date I am yet to receive a call back for all the calls I have made or reply to my emails from manager or head office.
In spite of the check-in in advance, no regular room was available at the hotel Ibis Southampton Centre. The recepcionist answer was: the hotel is full. The disabled room offered was very lower of the expectations. (confort room 102- disabled- vs room 326 regular). ie. Splash wáter, no soup for hands, braquet of detachable-head shower broken, washbasin in low position, room narrower than regular room. I announced in advance my arrival time: 7 pm. as well as I did the check-in in advance according the hotel requirements.
Good hotel, friendly staff, clean room, all round good service, Handy hotel for central Southampton, docks and business, close to the docks for cruise lines etc. worst part is completing a review with so many words
Excellent location. friendly staff. Room okay for this type of hotel. Bathroom ok also although plug mechanism in basin not working. Breakfast buffet good in parts but some competitors are better. £7.00 a night add on for car parking. Bar poor, essentially part of the reception area. very small and the seating area really feels like part of the reception - I took my drink to my room. I had dinner in the adjoining Novotel (very good).
Notices From street below car parking charged even for 2nights stay breakfast was not honored even when booking was made with breakfast included will not stay at this hotel again it is close to lots of shopping and cruise terminal
Clean Room, welcoming staff, reasonable breakfast. Greeted and checked in quickly by reception staff. Room was clean and well prepared. (towels could have been bigger) decent shower but could have been better flow. Dinner was ok. I had Singapore noodles with chicken. Service was efficient.
Disappointed with the lack of the normally smiling faces at reception. Breakfast was quite poor. We have stayed here many time before and this time it was quite expensive and not up to the standards we had become to expect. Shame because we like Ibis and dont really want to shop around.
For many years have always booked an Accor hotel where possible, both for business and leisure., both in the UK, Europe, Asia and Africa. The big benefit is that you know the standard of the hotel will be good when booking and to date I have not been disappointed.
It was My 50th birthday on 8th of June 2017 and I went to see the Sister Act the musical at the Mayflower Theatre in Southampton as a treat to myself. I decided to make a night of it and stay at the Ibis Hotel. I have stayed at the Ibis Hotel before , its a lovely hotel and is within walking distance to the theatre and Southampton Central Rail Station. Check in was quick, the reception staff were polite and friendly and I was given a complementary Breakfast and two complementary drinks from the bar for my birthday.On arriving back to the hotel after the show I had a soft drink from the bar, the barman was polite and friendly and I didn't have to wait to be served. A few minutes later I decided to have a bowl of soup from the bar menu, I was served from a different member of staff who I'm afraid to say didn't seem to be very interested in his job. I wasn't greeted with a "hello" or "Hi, how are you tonight" or a Please or Thankyou.When the soup arrived at my table I didn't get a knife to spread the butter on my roll so I had to ask for one then I had to wait as the barman was more interested in his papaperwork. I also didn't get a napkin so I had to use my own tissue. I would go as far to say he was a little rude! The room was lovely but when I first went in there was a bit of an unpleasant smell coming from the bathroom but after opening the windows the smell soon went, as for the bed it felt like I was sleeping on a cloud, so, so comfortable. The breakfast was superb, all you can eat buffet style breakfast, unfortunately I have oral cancer so was limited to scrambled egg as am unable to chew food. Overall it was an enjoyable stay and I look forward to my next stay!
Stayed here many times before, rooms and beds are very comfortable, Prices are competitive for this type of hotel. Close to city centre and the docks if you need them. Friendly staff, food available if you need it and a nice comfortable bar area. Will definitely stay again
ibis Southampton Centre
Please rotate your device for a better experience