Capacity up to60 people
Area up to90 m²
CompanyBOAT SHOW&npsb;(0.5km / 0.31mi)
Convention centreCIVIC CENTRE&npsb;(1km / 0.63mi)
Exhibition centreCIVIC CENTRE&npsb;(1km / 0.63mi)
CasinoGROSVENOR CASINO&npsb;(0.5km / 0.31mi)
Beach areaISLE OF WIGHT&npsb;(8.05km / 5mi)
Special tourist areaWINCHESTER VILLAGE&npsb;(30km / 18.64mi)
When we arrived we waiting for about 10 mins at an empty reception desk until we could check in we were then given no information, not even our room number, we had to find in badly scribbled number on the card. We had no clue what time to check out so had to ring reception in the morning and waited about minutes in 2 occasions until someone answered, we also asked if they had any toothpaste as we had forgotten some, after trying to call down but with no answer, I went down to reception to ask and the guy was rude and unhelpful and said they didn’t have any. The room itself was fine, fairly clean and functional, shame about the awful service and overpriced tiny room.
My husband and I stay in Ibis Southamptm (H1039) regularly each year and find the rooms very comfortable. We have found the staff extremely friendly and nothing is too much trouble for them. I would highly recommend this hotel.
A big thank you to all the staff at Ibis Southampton for being so kind and helpful during my family's recent stay at the hotel last week. It was very much appreciated by all of us and gave us a trip to remember.
The hotel is well placed for the city centre, West Quay shopping centre and for cruises if you are sailing from Southampton. It is in a triage of 3 Accor Hotels all differently priced on quality and the Ibis is your mid-range. Plenty of car parking and the service in the hotel is always great; never had reason for complaint and have stayed there many a time.
You know what to expect when you book an Ibis - good, functional and clean accommodation at a reasonable price. No disappointments on that front plus very friendly and helpful staff. Very pleased and expectations met!
Needed somewhere cheap to stay for a works night out. Other, preferred hotels were full, so went for the Ibis. Rooms are basic, but relatively clean. Some dubious stains on the cheap brown carpet, but the bathroom was clean enough. I had a room on the back of the hotels - I'm told these are the quietest. Bed was hard so didn't sleep particularly well but it was OK for a night. Wasn't particularly cheap (£77) and didn't think it was particularly good VFM compared to other hostelries. I guess that's why the Ibis has rooms available and others didn't.
Check in very slow even though I had checked in online. Very clean room but bathroom a bit dated. Lovely comfy bed. Do object to having to pay for parking puts the price you pay for hotel up. However would stay again.
As a Platinum member I stay many nights in Accor Group hotels and particularly in Southampton for business. Our room this stay was freezing and the heating not working. We had to ask for a second duvet but it was still cold. On check out we reminded reception that the heating was not working in our room. I was disgusted when the gentleman on reception said “it’s not that time of year to have the heating on - it’s not allowed by management”. I was incensed by this response. It’s early November and during the night the temperature had dropped to 1.9 degrees and had been at 2.0 degrees for in excess of 5 hours 12.00 till 5.00.
This hotel is located just near the Station and the Mayfair Theatre - 25 minutes walk from St Mary's - and close to major shopping and restaurants. ideal location with plenty of parking and easy access.
I needed a comfortable and reasonably priced hotel for a one-night stay in Southampton. Ibis Southampton provided this. The location is good, within walking distance of the centre of Southampton. Parking was provided for an extra £7, although this could be included in the price of the room. Staff were efficient and polite.
We used ibis after our apartment cancelled on us last minute, the hotel was in a great location, close to train station and all shops! Great hotel but the rooms were very basic so only recommended for a short term sta, however the price did reflect this as we got a great deal for a 3 night stay including breakfast and a 5pm check out which was great as we had an evening flight back home! Overall I was impressed with the hotel and would stay again for a future shopping trip.
Hotel was entirely average. Quality not poor but not good either. Staff tried hard but were ill-informed and inexperienced. Food OK. Menu choices very limited. Breakfast poor. Scrambled eggs were obviously bought in ready prepared and microwaved. Bacon grossly over-cooked.
Clean and comfortable room, plus parking, with straight forward online check in/out. Reasonable breakfast included. Hotel within convenient walking distance of Mayflower Theatre, and Ikea and other stores.
All good - breakfast good (apart from smoked bacon, no other choice) - Room clean but only problem was kettle lead could not reach socket from table - did not have this problem previously - had to boil the kettle on the window sill (room 121)
The hotel was great,good location for all the shops and its own car park.The staff are very helpful and friendly,i would stay there again no problem.There is a TGI friday next door where we had a meal in the evening and had a few drinks,that was a very nice place to drop into.
Have stayed many times and as always was excellent value. Staff are welcoming,friendly and efficient. Room was clean and well presented. Breakfast good and plentiful. Nothing is too much trouble for any of the staff.
Had problem with my room as the air conditioning was making funny noise all night and I did not get sleep, room phone also not working so could not call reception and did not want to go all the way down at 10.30 pm when i was already in bed and really tired. To date I am yet to receive a call back for all the calls I have made or reply to my emails from manager or head office.
In spite of the check-in in advance, no regular room was available at the hotel Ibis Southampton Centre. The recepcionist answer was: the hotel is full. The disabled room offered was very lower of the expectations. (confort room 102- disabled- vs room 326 regular). ie. Splash wáter, no soup for hands, braquet of detachable-head shower broken, washbasin in low position, room narrower than regular room. I announced in advance my arrival time: 7 pm. as well as I did the check-in in advance according the hotel requirements.
Good hotel, friendly staff, clean room, all round good service, Handy hotel for central Southampton, docks and business, close to the docks for cruise lines etc. worst part is completing a review with so many words
Excellent location. friendly staff. Room okay for this type of hotel. Bathroom ok also although plug mechanism in basin not working. Breakfast buffet good in parts but some competitors are better. £7.00 a night add on for car parking. Bar poor, essentially part of the reception area. very small and the seating area really feels like part of the reception - I took my drink to my room. I had dinner in the adjoining Novotel (very good).
ibis Southampton Centre
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