Have been a member of ACCOR group for ages now, but have never experienced anything like that. Location is indeed pretty good, took us ard 15 mins walking from Central Station and ard same to the city center/old harbor area. But here all the advantages are over. Room was super dirty, hair was everywhere in the bathroom, like everywhere. Shower was broken and repaired not before we checked in, but several hours before we checked out (stayed 3 nights!!!).To switch on the light in the bathroom took ard 30-40 secs, system is just terrible! Breakfast was super poor, no vegetables at all, never ever, fruits were not fresh and looked pretty bad! You don`t have any choice (can be quite full though), but forget about a proper breakfast, better have it outside. BTW, breakfast area (ard 6 tables only)=reception area=elevator area, just in case, so forget if you wish to relax while having your morning coffee! Didn`t have any fridge, glasses, cups, kettle&tea corner in the room, so had to ask for some hot water at their reception desk, which they wanted to charge for, didn`t happen, but forget about tea in the evening if you don`t have EUR 2.00 for a bag of Lipton tea (!!!). Shame!!! Since didn`t have any pen&paper in the room, had to ask at their reception again, which they didn`t like and wanted me to give it back immediately, it was an old and a bit broken pen, not even their ACCOR brand! So considering all above, will never recommend it to anyone! Find something better, guys, you don`t deserve this!