Capacity up to30 people
Area up to50 m²
MuseumsMUSEE DE PROVINS&npsb;(0.7km / 0.43mi)
Historic monumentCHATEAU DE FONTAINEBLEAU&npsb;(50km / 31.07mi)
Amusement parkEURODISNEY&npsb;(55km / 34.18mi)
Other attractionsLES AIGLES DES REMPARTS&npsb;(1km / 0.62mi)
Clean, comfortable room, good breakfast. Very helpful and friendly staff particularly so in recovering valuable items I left in room on leaving! Hotel is within a pleasant walking distance to old town.
I would recommend going to Provins but this hotel is poor. It is close to the sites but small dark rooms very noisy including a dog who kept barking I believe it belonged to the employees and they have to come in to your room to unlock the spare bed ? Never seen that before
Very bad communication and attitude towards foreign guests. They cut my call when trying to reach the hotel desk to find the hotel, when I said hello in English the lady murmured in French and cut the call. The hotel is not ideal if you use public transport. Positives: One night shift gentle man was more customer oriented, hotel ambiance is good.
To Ibis Hotel, When an int'l hotel chain like you decided to open a branch in any city/country, first and foremost you have to make sure you recruit people who CAN (actively!) speak English. Aside from the decent beddings & meals, I truly dissatisfied with your hotel staffs. They (except one gentleman there) hardly speak in English hence difficult for me to communicate. They also rarely smile -- even shown us unfriendly gesture. One thing that pissed me off the most was they didn't offered / helped us during our checkout, where the condition was me & my wife brought 1 sick toddler, plus bags & stuffs (and it was raining!), and we didn't bring car hence rely so much on the public (or hotel) transport. They told us no taxi (and car hotel!) available to drop us to the train station. As a result, with the aforementioned condition, we walked to the tourism office instead of directly to the station. With the hope that we found someone who can help us, ..and luckily we found it. Problem solved. Your Provins hotel = Not Recommended!
In general the hotel came up to our needs and expectations, being close to the Haute Ville in Provins and therefore conveniently placed for all available monuments and museums. The approach road/lane needs some attention, but is well signposted. Parking is both adequate, free and convenient. Breakfast was well presented and of a high quality.
Good location, clean and comfortable accommodation, friendly staff, excellent food in the evening. Decor very good for hotel 30+ years old. Breakfast OK, staff not so friendly but would stay at this Ibis again.
no food on sunday. restaurant not open and also no small menu availible. to warm in the room, airco did not work well. break fast was more than enough. I did not like that the dog had acces to the break fast room
Hotel was situated in ideal location for onward journey to calais .breakfast was excellent with good range. Bedroom was spacious and comfortable in a quiet location . The staff were very helpful and service in the restaurant for dinner was excellent with a fine location outside in a shady location
We arrived by train on Pentecost Monday, no transport at station so a very long uphill walk. We were met by the closed hotel restaurant so no dinner that night and there were no restaurants nearby.Breakfast next morning was a very poor affair, no fruit and poor service. Breakfast improved the next day. There was an SNCF and taxi strike on our departure day. The hotel staff tried to be of help here but our real salvation was the Tourist information bureau which was within walking distance. This is not a hotel for people on public transport.
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