Really don't know where to start! We would never ever stay at this hotel again. The first thing was the smell that hit you as you entered the room it was bad. It was coming from the bathroom it was absolutely disgusting, either damp or sewage problem! It smelt so bad. Dirty marks under the toilet roll and all over the wall. A build up of dirt and grime on the floor in the door way of the bathroom, also a big gap under the whole length of the bath harbouring lots more filth! Also a dirty shower curtain not attached to all of its hooks and still wet from the people before! It was very tired, dirty, hot [no aircon] The curtains had holes in and and were falling down where hooks were missing. The net curtains were filthy oranges stains and dirty marks all over them and also falling down due to missing hooks. The room had 2 single beds, one of which had a broken leg, the beds were only 2ft 6inches wide and were so well slept in they were already body moulded but to someone elses body, no room for turning and if you did manage to turn you ended up back in the dip! The floor was dirty there was someones old contact lens on the floor by the bed. The window opened fully into the room the frame was very black mouldy and dirty the window catches were very corroded. We had to have the window open because of the smell and the heat. The desk had a large crack and the laminate was lifting, the gap along the front edge was full of dirt and spilages. Both of the soap dispensers had the lids missing! Greasy looking hand marks on the wardrobe doors. Wardrobe shelves coming away from the wall. The only thing we actually liked about the room was the safe it had a light that came on when you opened it! We did eat at the hotel on the first night the food was actually ok but the service was atrocious, there were 6 waiting staff having lots of fun joking around with each other rather than waiting on tables So how was this resolved? On entering the room the smell hit me immediately I rang reception to change rooms and was told there were no other rooms, the receptionist would bring some air freshener in twenty minutes. The receptionist arrived i showed her the faults she said she could do nothing about changing the room because they were full. She said she could do something with the bed and went back to reception. She came back about 20 minutes later and asked for the air freshener back! Obviously the air freshener only worked for a few minutes then smelt as bad again.