If you want to be profitable in 2009, download our on-demand webinar, for best practices and fascinating insights gained from our experts with years of Service Management business consulting experience, as well as developing and deploying software for the Field Service industry.
Learn how to leverage best practices and other secrets to maximize your competitive advantage…
The difference between running a Service organization profitably (or not) usually comes down to the management of your most valuable asset – your people. You already know that effective workforce planning is a delicate balance of Availability, Skill, and having the right parts on hand to service the customer right the first time, which translates directly into profitability or losses.
When we share our secrets, best practices, and captivating insights gained from our experience working with hundreds of clients over the last 20 years, you will see your current challenges in a whole new light. Hear from Industry leaders who we have helped others overcome these challenges. In today’s competitive environment suffering from common industry challenges are just “Not an Option” any more.
Learn the value of effective Resource Management, Asset Management, Inventory Management, and how best practice resource scheduling, and other tools that can take your organization to the top of its game.
Featured Speakers:
Tom Aucamp
Vice President, Swisher Hygiene
Tom has been instrumental in leading Swisher Hygiene to rapid growth through the support of a tightly tuned infrastructure which maximized their ability to provide the best quality service to their customers. Tom is a founding partner in New River Capital where he leverages his IT experience with route based businesses in a number of investments. Prior to joining Swisher and New River Capital, Tom was VP of Corporate Development and Strategic Planning for Blockbuster Entertainment Group. He has an MBA from Duke’s Fuqua School of Business and an undergraduate degree from Harvard University.
David Humphreys
Director, I.B.I.S.
With his 20+ years in the IT industry, David is a recognized expert in the Service Management and Field Service industries. David has worked with hundreds of manufacturing, distribution, and service companies achieve Best in Class status through the use of Microsoft applications. David joined I.B.I.S., Inc. in 1991, and leads the Service Management Consulting team at I.B.I.S., Inc.
Jack Sowers
VP Development, I.B.I.S.
Jack has over 28 years of experience in the computer industry focusing on Service Management and Field Service solutions. Jack has helped over 400 companies succeed with world class Service Management solutions. Jack first joined I.B.I.S. in 1994 to lead a team of developers who created the Microsoft Dynamics Field Service Series. Jack is a graduate of the University of Georgia with a BBA degree in Business Systems.
Tags: Field Service Best Practices
Posted in Events
[...] think you need the Field Service suite of modules from Dynamics GP make sure to take a look a this best practices webinar from I.B.I.S. The webinar features David Humphries and Jack Sowers, both of whom were instrumental in [...]