With mobile technology expanding and Dynamics GP leveraging this technology to empower your technicians in the field, it is often difficult to figure out what devices are compatible with Field Service Anywhere (FSA). Windows Pocket PC 2003 SE, Windows Mobile 5, Windows Mobile 6, Standard, Professional, Palm; it is all very confusing. As in a previous post, there are a lot of considerations when choosing a device, not only from a hardware capability standpoint, but also a software standpoint. Not all devices are compatible with FSA and the OS that runs on the device is no exception. In a nutshell, the device must have touch screen capability and run Windows Mobile Operating System, so Palm devices are not an option. But with so many Windows Mobile OSs out there, how do I know what runs on what? Well, here is a breakdown. Note: The Smartphone Without Touch Screen is not an option for FSA and anything prior to WM 5 is also not an option.
Posted in Field Service Anywhere
